Toyota of North Charlotte - Service Center

Superior service I recently had some damage to my car caused by a large chunk of ice flying off an 18 wheeler. The folks at the body shop, namely Kendra Tipton were s I recently had some damage to my car caused by a large chunk of ice flying off an 18 wheeler. The folks at the body shop, namely Kendra Tipton were so helpful and good to work with. When the repair cost turned out to be more than the estimate due to hidden damage, she contacted my insurance company and worked everything out. It only took 2 days to complete the work and it looks like nothing ever happened to my car. I highly recommend Toyota of North Charlotte for the buying experience, service dept., and body shop. I wouldn't take my car any where else. More

Lou Simmet and Service Dept Lou Simmet was the service representative that met me as I drove up for my 25,000 miles routine service. He was most professional and efficient. He le Lou Simmet was the service representative that met me as I drove up for my 25,000 miles routine service. He was most professional and efficient. He let me know what was to be done and answered any questions I had. Before I even mentioned that I wanted to get the state inspection, he mentioned it having seen the upcoming expiration on the car tag. He directed me to the waiting area. Once the job had been completed very timely, he told me the car was being washed and escorted me to the cashier for check out. This facility is very convenient, close to where I live and is a pleasure to use. More

Service Department Very pleased with how detailed oriented the staff present each time I come in to have my vehicle serviced. Staff is always tentative for what service Very pleased with how detailed oriented the staff present each time I come in to have my vehicle serviced. Staff is always tentative for what service my vehicle requires with a great deal of passion as well as showing me how I can save on the recommended repairs from coupons offered through the dealership website. More

nice atmosphere I do not like going to any dealership. But, every time I go Toyota of N Charlotte, the service dept is very nice. Bret Rise met me at my car and dir I do not like going to any dealership. But, every time I go Toyota of N Charlotte, the service dept is very nice. Bret Rise met me at my car and directed me to a pleasurable waiting area. Though I was only in for an inspection, I had to have work done a few months ago and still same great atmosphere. Bret even got my car done earlier which was awesome. Kudos to the service dept! More

Satisfaction a guarantee! Whenever my Camry is in need of service, or repair, I place a call to Mr. Edwin Montalvo, state my problem or concern, and know that he will see to a Whenever my Camry is in need of service, or repair, I place a call to Mr. Edwin Montalvo, state my problem or concern, and know that he will see to a speedy and satisfactory resolution. I have complete confidence in the expertise of Mr. Montalvo, and am very pleased with the service that I have received at Toyota of North Charlotte. D.K. Weaver More

Excellence Russell Martin is my preferred service advisor, I trust him and believe that he will always insure that I am satisfied with the service provided and m Russell Martin is my preferred service advisor, I trust him and believe that he will always insure that I am satisfied with the service provided and my vehicle is taken care of. More

Great Service Will was awesome with getting my car back in a timely manner and very informative of the problem with my vehicle will be back again Will was awesome with getting my car back in a timely manner and very informative of the problem with my vehicle will be back again More

Eric Olsen is A+++++++++! Eric Olsen is "my man" at Toyota of North Charlotte. He's been helping me for years, keeping my 2006 Avalon humming. I'm now at 103,000 miles. Thanks, Eric Olsen is "my man" at Toyota of North Charlotte. He's been helping me for years, keeping my 2006 Avalon humming. I'm now at 103,000 miles. Thanks, Eric! More

Another great service experience Eric Olsen again did an excellent job in taking care of me and my car. He explained the needed repairs and ensured me it would be completed timely an Eric Olsen again did an excellent job in taking care of me and my car. He explained the needed repairs and ensured me it would be completed timely and to my satisfaction. More

Great service Bret Rise at Toyota of North Charlotte is always helpful, pleasant, and efficient. I especially appreciate Bret's consistent professionalism and his Bret Rise at Toyota of North Charlotte is always helpful, pleasant, and efficient. I especially appreciate Bret's consistent professionalism and his attention to providing customer service. More