Toyota of North Miami

Steve Maldonado best service manager never had a problem at dealership .I bought the RAV4 there too at dealership .I bought the RAV4 there too More

La atención fue excelente por parte de Carlos Bello. Siempre llevo mi Toyota a North Miami y lo seguiré haciendo. Gracias por tan buen servicio! Siempre llevo mi Toyota a North Miami y lo seguiré haciendo. Gracias por tan buen servicio! More

Un prix de l'entretien a énormément augmenté j'ai plus de 100 dollars pour un simple changement d'huile, la prochaine fois j'irai dans un garage indépendant. Je suis client depuis 15 ans , j'ai acheté 3 vo 100 dollars pour un simple changement d'huile, la prochaine fois j'irai dans un garage indépendant. Je suis client depuis 15 ans , j'ai acheté 3 voitures , mais je ne viendrai plus faire ma révision dans votre garage. More

I was very satisfied with the overall performance of Steve Maldonado and was happy to get my vehicle ready to go in such a timely manner. Thank you. Steve Maldonado and was happy to get my vehicle ready to go in such a timely manner. Thank you. More

One of the best Toyota dealers in Miami, service is A+ Reynolds is great knows his stuff! Reynolds is great knows his stuff! More

Sonel is very pleasant service advisor. He was very thorough and suggestive to my vehicle care. The service price was fair and completed on time. I will continue to use Sonel for my family He was very thorough and suggestive to my vehicle care. The service price was fair and completed on time. I will continue to use Sonel for my family future vehicle care. More

It’s about the service advisor Westbert Jean , I took the car in for a loud and ticking noise from the engine. He advised me it’s the pulley. The technician changed the AC compressor and the tensioner but car in for a loud and ticking noise from the engine. He advised me it’s the pulley. The technician changed the AC compressor and the tensioner but the car still has a ticking sound. At the time of the visit on Thursday Westbern Jean told me it is $2492.00 to fix . He said he’ll give me a $100.00 credit and free washer wipes which I never asked for. When he called to pick up the car I asked for a car wash. He then said the car was already parked outside”. I said I want my car washed. “He said ok” which my car was never washed and I felt insulted because I was told it’s not a hand wash and it’s the rain. I’m not stupid I know how I brought my car in and how I received it . I know the difference. So I took the car today and had it washed because I wasn’t even offer a wash today. On my bill I was charged for $25.00 warranty on I don’t know what and I was charged for the windshield wiper blades. I spoke to a supervisor named Roberto which will give me refund of $100.00 . Which is only right considering it is a rip off what the dealer charges but a Sales Advisor shouldn’t lie to a customer of what they promised. I’m a long term customer owner of two Toyota’s and trust that my needs are fulfilled, but Westbern Jean thought me a lesson read your invoice before leaving. I’m truly disgusted by his advice, and words. If I ever go back to Toyota of North Miami I will refuse the Advisor of Westbert Jean. More

Excelente atención, Toyota me ayudó con mis necesidades, Toyota north Miami lo mejor gracias x todos Toyota north Miami lo mejor gracias x todos More

My Nightmare Experience at Toyota of North Miami I wanted to believe the salesman at Toyota of North Miami when he told me the check engine light on the 2023 Chevy Equinox I was buying was an "easy fi wanted to believe the salesman at Toyota of North Miami when he told me the check engine light on the 2023 Chevy Equinox I was buying was an "easy fix." He even gave me his word that if the issue came back, I could simply return the car and get my down payment back. Well, that promise turned out to be completely empty. The check engine light came back, and the dealership was unable to fix it after multiple attempts. When I brought up our verbal agreement, they completely backed out. What happened next was even more shocking. Instead of doing the right thing, they tried to use my situation to make more money. They pressured me to trade up to a used car that was worse than the one I had, or a brand-new car that would have skyrocketed my monthly payment. This wasn't customer service; it was a transparent attempt to exploit a customer who was already in a difficult position. They sold me a problem and then refused to own up to it. This kind of deceptive and dishonest business practice is unacceptable. Do not trust this dealership. More