Back

Toyota of North Miami

Miami, FL

4.4
535 Reviews

16600 N.W. 2nd Avenue

Miami, FL

33169

Directions

By Type

535 Reviews of Toyota of North Miami

March 14, 2026

Tuve una malísima experiencia ayer , no se lo recomendaría a nadie el dealer, quise virar el cambio de mi carro a pocas horas de hecho y no han querido hacerlo , tienen muy mal servicio para reso More

by margaritapuentes1
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Diego Rozados y un supuesto manager no se su nombre y ninguno aparece en la foto
Mar 20, 2026 -

Toyota of North Miami responded

Margarita, lamento mucho escuchar sobre su experiencia y entiendo cómo se siente. Nos gustaría poder ayudarle y resolver este problema lo más pronto posible. Por favor contáctenos cuando pueda para que podamos asistirle mejor. Gracias, Mark Road - Director of Online Sales & Marketing - mark.road@toyotaofnorthmiami.com

March 11, 2026

Muy buena. Atención para mi los mejores en el negocio súper complacido con el servicio More

by ramirezheurys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venta
Mar 11, 2026 -

Toyota of North Miami responded

We’re delighted our team could deliver exceptional service for your new Toyota RAV4 Plug-In Hybrid. Thank you for your kind words, and we look forward to assisting you again. Mark Anthony - Sales Director - 305-749-3806

March 05, 2026

Unfortunately i spent 4 hours. It was terrible day because one person attended my car firstable, and after two hours, he left and i asked for my car, sooooo, another person talked More

by zoraida10041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Soul, Anthony
Mar 06, 2026 -

Toyota of North Miami responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Richard Martin - Service Director - 305-521-4366

March 04, 2026

Very good attention puntualidad y esmero no tengo palabras para agradecer la buena atención que me prestaron More

by Jose Hernan Vallecillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Mar 04, 2026 -

Toyota of North Miami responded

We’re glad you appreciated the attentive, punctual care during your Toyota Tacoma service. David and our team appreciate your kind feedback and look forward to serving you again. Richard Martin - Service Director - 305-521-4366

February 28, 2026

Great service for the team that helped me fix my car on that day y More

by mblake3475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 28, 2026 -

Toyota of North Miami responded

It’s great to see your five-star rating. We’re glad the team could provide same-day service for your Jeep. Please reach out if there’s anything else we can help with. Richard Martin - Service Director - 305-521-4366

February 28, 2026

I have sent multiple emails to try to solve my issue and haven’t heard back from anyone. I even went physically to Toyota and got no help. I emailed Eric to his email and still haven’t gotten a response. So More

by Heydeedee321
Recommend Dealer
No
Employees Worked With
Eric Friedman
Mar 02, 2026 -

Toyota of North Miami responded

I regret to hear about your recent experiences and understand your frustration. Please contact me directly so I can discuss the details and work toward a resolution. Thank you, Mark Road - Director of Online Sales & Marketing - mark.road@toyotaofnorthmiami.com

Mar 06, 2026 -

Heydeedee321 responded

I emailed you on Wednesday and haven’t heard back.

February 25, 2026

This dealer is the best the service is excellent. I recommend you for all your car purchases More

by evenegelin85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jeannith, Joseph Province
Feb 25, 2026 -

Toyota of North Miami responded

We’re thrilled to know our service met your expectations and that you’re enjoying your Toyota RAV4. Thank you for recommending us for car purchases. We look forward to assisting with any future needs. Mark Anthony - Sales Director - 305-749-3806

February 25, 2026

Very professional 👏 everyone Very helpful in every aspect they never let me down for the second time of purchase looking forward to my next purchase maybe this year and especially to Olivier my sales More

by Franklinb23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivier and Jasper
Feb 25, 2026 -

Toyota of North Miami responded

Hi Franklin, thank you for sharing your wonderful feedback about Olivier and Jasper! We appreciate your continued business and your kind words about our team at Toyota of North Miami. See you next time! Safe travels!

February 18, 2026

Courtesy good price excellent work done in a timely manner. I’m grateful and satisfied More

by mjosied1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martin, Antoine Kerlinst, Robertho St-Surin, David Rodriguez, Miguel Lara, Tina Pineda
Feb 18, 2026 -

Toyota of North Miami responded

Thank you for highlighting the courteous service, fair pricing, and timely, excellent work on your Toyota RAV4. We appreciate your feedback and are delighted to know you left satisfied. Richard Martin - Service Director - 305-521-4366

February 16, 2026

This dealer is one of the worst. They lie to people, especially when they realize the customer doesn’t fully understand car contracts. They promise one monthly payment, and when the More

by Viviandenier
Recommend Dealer
No
Employees Worked With
Jose blume
Feb 19, 2026 -

Toyota of North Miami responded

Vivian, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Mark Anthony - Sales Director - 305-749-3806