Toyota of Orange

Excellent service and was fully taken care of. My service advisor Patrick was amazing. Constantly kept in touch, keeping me updated on everything. My service advisor Patrick was amazing. Constantly kept in touch, keeping me updated on everything. More

Your people treat me really well. at dealer, called me, sent message to me, contact directly with me. at dealer, called me, sent message to me, contact directly with me. More

My experience buying the RAV4 was all positive. Tony Bonilla was very personable and helpful in the entire process; I appreciated his professionalism. Rodrigo (Roy) was very personable as well an Tony Bonilla was very personable and helpful in the entire process; I appreciated his professionalism. Rodrigo (Roy) was very personable as well and I appreciated his assistance in setting up the features for the car. Thank you, Toyota of Orange! More

Efficient and friendly. Arrived early, was given immediate attention and car was taken care of within two hours. Arrived early, was given immediate attention and car was taken care of within two hours. More

This dealership was transparent and helpful throughout the entire process. Jm Cabral helped us reach a great deal while remaining open and honest. We chose Toyota or Orange due to this reason over a deale the entire process. Jm Cabral helped us reach a great deal while remaining open and honest. We chose Toyota or Orange due to this reason over a dealership that was much closer. Thank you Jm Cabral and the rest of your crew! More

I always feel comfortable knowing that my car will be repaired correctly, and that everything will be checked out. I had 2 safety recall issues, that has now been repaired and taken care of!! Thank you T repaired correctly, and that everything will be checked out. I had 2 safety recall issues, that has now been repaired and taken care of!! Thank you Toyota Of Orange!! 🤙🏾🤗 More

This is a review for Patrick the service rep at Toyota of Orange. However, some history is appropriate. I purchased a Toyota truck back in 1984, but it had a transmission leak, so back then I brought it bac Orange. However, some history is appropriate. I purchased a Toyota truck back in 1984, but it had a transmission leak, so back then I brought it back to Toyota of Orange and they were terrible. They even lost my truck at one time or they had no idea they had it... Anyway after months of waiting for them to fix my brand new truck they were backing out and they scraped the side of the truck badly, but they did fix it etc. After that I never went back there for any service. Fast forward to around 2018. I have a 2008 Camry Hybrid and the dash had been recalled since it was melting or became sticky and glossy which not only looked bad but was also a driving hazard since it glared on the windshield. I called a few other Toyota service centers, such as GG and Anaheim and each one of them gave me the "run around" that is they made all kinds of excuses why they would not perform the recall. My wife said why don't you go to Toyota of Orange and I told her what happened back in 84. She said that was over 40 years ago and that they might be better. I reluctantly called and got a hold of Patrick. He didn't hesitate to offer the fix, in fact he said, "I know about it and just bring it on in." The car was fixed no problems. I have been bringing my Toyota's in ever since and I see Patrick every time. The latest was to restore a 2002 Sequoia. They did such a good job my wife now treats it like a new car and only drives to places she knows the car will be safe. Patrick was upfront and honest about the repairs and even had concerns whether I was sure I wanted it done due to the costs involved. Normally, I don't think a service rep would even care, but he did. Anyway, it came out great. I don't know whether the other service reps are like Patrick but he should be the gold standard on how to treat customers. More

Tom Fitzsimmons was the most professional, courteous, and considerate auto professional I've encountered in my years. His straightforward no run around approach accelerated the sale and we will be back ( to considerate auto professional I've encountered in my years. His straightforward no run around approach accelerated the sale and we will be back ( to him ). More