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Toyota of Orange

Orange, CA

4.6
408 Reviews

1400 N Tustin St

Orange, CA

92867

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408 Reviews of Toyota of Orange

August 07, 2025

I waited for two and half hours for an oil change WITH an appointment. There was no communication until I went to ask for an eta, at that point I had already been waiting for an hour and half. I was told it More

by swerschmidt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Corona
Aug 07, 2025 -

Toyota of Orange responded

We appreciate your patience and we're disappointed that your recent oil change took longer than expected. We will be addressing this with our team and working on completing services in a more timely manner and providing better communication. We hope your vehicle is treating you well and we hope to provide you with a 5-star experience at your next visit. See you then. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 07, 2025

Professional, personable and customer focused. My needs are always met when I come for service on my Toyota RAV4 vehicle. I recommend that a Toyota vehicle is evaluated for purchase/lease. High More

by DukeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Parra
Aug 08, 2025 -

Toyota of Orange responded

We're thrilled to hear that you consistently have a great experience with our service team. Your feedback means a lot to us, and we appreciate your commitment to maintaining your RAV4. Looking forward to seeing you again! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 05, 2025

Excellent customer service and always very attentive! Michael Green and David V. are both exceptional. More

by pmanzo1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
Aug 06, 2025 -

Toyota of Orange responded

It pleases us to hear you had a fantastic experience with Michael and David. Our team strives to provide attentive service, and it's wonderful to know it made an impact. We look forward to seeing you again soon! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

Aug 06, 2025 -

Toyota of Orange responded

Michael and David are both great assets to us here and it's no surprise that they take great care of you. We can't wait to share this 5-star review with them and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 30, 2025

The best dealership in Orange County! Jesus Corona is taking care of my cars. I Highly recommend to everyone. More

by Amazingmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Corona
Jul 31, 2025 -

Toyota of Orange responded

It truly makes us happy to hear that Jesus is providing you with top-notch service. Your recommendation means a lot to us, and we look forward to continuing to take care of your cars! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 30, 2025

Always excellent service department at Toyota of Orange. Easy check-in and short wait time Staff is knowledgeable and professional More

by gusgialamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Valleila , Allen Moznett
Jul 31, 2025 -

Toyota of Orange responded

We are so proud of our team and their efforts to always provide you with an amazing visit! We look forward to working with you again! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 17, 2025

Aron is always approchable, positive, helpful, patient, kind, professional, and knowledgable. He gives me great deals and lets me know if anything else is needed to service my car and allows me time to giv More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Jul 18, 2025 -

Toyota of Orange responded

Alex, We're so happy to hear about your positive experiences with Aron and our service team. Your trust means the world to us, and we’re glad to provide you with reliable and respectful service. We look forward to seeing you again! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 03, 2025

Always on time, always polite, always thorough. TOO is the place to take your Toyota in for service in OC! More

by Joey Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Shawn
Jul 06, 2025 -

Toyota of Orange responded

Joey, We're thrilled to hear that you consistently have a great experience with our service team. Your support means a lot to us, and we look forward to seeing you again for your next visit! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 28, 2025

Wow, great service, great people, finished early for less than quoted. I must be dreaming, truly Mikey V is outstanding Can’t wait for my next service, More

by DinanM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikey V.
Jun 30, 2025 -

Toyota of Orange responded

We're so happy to hear you had such a positive experience with our team and that Mikey made your visit exceptional. We look forward to seeing you for your next service! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 22, 2025

Friendly staff. Maintenance department is on it with updates your vehicle needs . Parts dept is attentive More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Corona
Jun 23, 2025 -

Toyota of Orange responded

Gina, We're glad to hear you had a positive experience with our friendly staff and attentive maintenance and parts departments. Your satisfaction is important to us, and we appreciate your support! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

May 29, 2025

I was 4 days from driving out of town and driving over 1600 miles my vehicle had 4200 miles I called if I should take it in for it's first oil change, I made an appointment and took at opening time, after More

by jaime381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Velilla
May 29, 2025 -

Toyota of Orange responded

Hi Jaime, We're disappointed to read about this miscommunication and see that your time was wasted. The correct interval for a first oil change is 10k miles, which is why we'd like to learn more about when you called and what you were told, so we can make sure we're providing our guests with accurate information. Please contact me when you have an opportunity to speak further. I look forward to hearing from you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

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