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Toyota of Orange

Orange, CA

4.6
310 Reviews

1400 N Tustin St

Orange, CA

92867

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310 Reviews of Toyota of Orange

March 17, 2021

Outstanding service provided by Jeff. He was attentive to my vehicle maintenance needs and recommended the necessary repairs. Jeff communicated well and was very professional. More

by saniafazli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Mar 18, 2021 -

Toyota of Orange responded

It's a pleasure to see that Jeff took great care of you and your vehicle. We hope it's running just like new and we can't wait to see you here at your next service visit. Thanks for this great review. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

March 06, 2021

This is the second time we have purchased a vehicle from Toyota of Orange and have been extremely satisfied with the sales team. Jorge Zepeda was our sales professional this time and he was so very nice and More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Zepeda, Samantha Zavala
Mar 08, 2021 -

Toyota of Orange responded

Thanks so much for being such a valued customer, Greg. We're happy to see Jorge did a great job getting you into a vehicle. We're glad we were able to resolve this financing hiccup and should you ever need anything, please let us or Jorge know. You're family. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

February 13, 2021

The process was super smooth. I selected a car and knew the price by phone. Then, when I went there, it took about an hour to leave with my new car. I felt at ease because they were honest and explained ev More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Lee
Feb 15, 2021 -

Toyota of Orange responded

Connie, We're very happy to see that your car-buying experience was an easy one and you drove home satisfied. We'd like to welcome you to our Toyota of Orange Family and congratulate you on your new vehicle. We can't wait to see you here at your first service visit. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 31, 2020

My husband & I have been coming here for 15 plus years & have always received top notch care for anything we have needed. Everything hasn’t always been perfect, however when it wasn’t, they made it rite. More

by Rhondaiscernafied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick K
Jan 04, 2021 -

Toyota of Orange responded

Hi Rhonda, Thank you so much for your loyalty to us here. We're lucky to have you and your husband as valued customers and we'll continue to work hard to provide you with the 5-star service that you deserve. We hope to serve you again very soon. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 12, 2020

Sales person has no etiquettes of how to talk to a customer, i went to test drive a tacoma and parked at the parking spot first available, there was no sign and this sales associate no manners or resp More

by Hnj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not applicable
Dec 14, 2020 -

Toyota of Orange responded

This is very discouraging to read and not how we speak to our customers. We appreciate you bringing this to our attention and we'd like to learn more about who you interacted with. Please contact me when you have a moment to speak. I look forward to hearing from you. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

November 28, 2020

I have always received very courteous service in the service dept, sales and finance depts. I have bought 5 cars from them and would come back if needed. More

by pgd3779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Deloss and Alex Simovich
Nov 30, 2020 -

Toyota of Orange responded

Thank you so much for your loyalty to us here. We're so lucky to have you as a valued customer and we can't wait to continue to work together for years to come. Can't wait to see you here again soon. Hope all is well. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

November 09, 2020

Great overall experience. Very quick and prompt service. Super friendly and professional service advisor. Understood my needs. Would definitely recommend bringing your Toyota here for service needs. More

by Baseball Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Nov 10, 2020 -

Toyota of Orange responded

We're very happy to see you had a prompt and quality service experience and you drove home happy. We hope your vehicle's running just like new and we can't wait to see you here at your next visit. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

November 05, 2020

Toyota of Orange exceeded all of my expectations, the staff was amazing, friendly and very efficient 5 STARS for sure on every aspect of my purchase :) More

by ryuniskis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Householder, John De Loss
Nov 06, 2020 -

Toyota of Orange responded

We're so happy our team made your car-buying experience a great one. Welcome to our Toyota of Orange Family and congrats on your new ride. We can't wait to see you here at your first service visit! Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

Nov 06, 2020 -

ryuniskis responded

Just a simple thank you for making my car buying experience a very positive experience in every possible way, it is a pure joy to drive my new Toyota Camry. A big thanks to Robert Householder and John de loss for a job extremely well done :) I would rate you 10 stars but it only goes up to 5 LOL :)

October 29, 2020

On October 26, 2020, My 2020 Toyota Corolla was towed to the dealership for battery replacement and the dealer handled it immediately. Outstanding service experience. Thank you especially during this pandem More

by saniafazli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 30, 2020 -

Toyota of Orange responded

We're happy to see our team provided you with prompt and quality service. We hope your Corolla's running just like new and should you need anything else, please let us know. We're always here to help. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

October 23, 2020

Recently purchased a brand new Camry from Toyota of Orange. Josh Lee helped me with the whole process and made everything simple and easy to understand. He was professional and transparent with all the More

by aundom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lee
Oct 26, 2020 -

Toyota of Orange responded

Congrats on your Camry and welcome to the family! We're so happy to see Josh made your car-buying experience a great one. We'll be sure to share this with him and we'll see you here at your first service visit! Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

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