Toyota of Paris

I had an appointment for 1PM today to have an oil change. Finally left the dealership at 255PM (almost 2 hours to change the oil) I spoke to the service rep twice. She stated (50 minutes later) that the oil Finally left the dealership at 255PM (almost 2 hours to change the oil) I spoke to the service rep twice. She stated (50 minutes later) that the oil was draining. Then 30 minutes later that the pan was muddy (3 inches of mud) 15 minutes later I asked to talk to the service rep. He left to check but never came to me to discuss any problem. I did see him come out of the service area & when he saw me he went into his office and immediately left thru a side door. He never approached me at any time. Emily Bowman is listed as the service advisor; she however, was not responsible for any part of this problem. She relayed information provided by others More

I always get great service here. They even give me helpful information to help prevent future damage such as my keys being heavy. I wouldn’t have known that that could damage ignition. Or rather I wou helpful information to help prevent future damage such as my keys being heavy. I wouldn’t have known that that could damage ignition. Or rather I wouldn’t have thought about it. Fast, friendly, and always helpful. More

Left my car, was dropped off at work by Jason, and after a call from Emily, he returned to pick me up and get me back behind the wheel. No charges on the warranty repairs, so it was all good. A great and pa a call from Emily, he returned to pick me up and get me back behind the wheel. No charges on the warranty repairs, so it was all good. A great and painless day of vehicle service. Thank you, Toyota of Patis! More

I got there a little before 8 for a job that was supposed to take two to three hours I got treated great as soon as I got there and I sat down and was planning on reading a book and hadn't been there no time to take two to three hours I got treated great as soon as I got there and I sat down and was planning on reading a book and hadn't been there no time it didn't seem like and they contacted me and told me my truck was finished it was a very pleasant experience More

Thank you so much for your help and info. Kika was a dream to work with. Very blessed experience. Will be back for all my future needs. dream to work with. Very blessed experience. Will be back for all my future needs. More

You should be proud Kika works at your dealership. She is very courteous and professional. I especially appreciated her wearing a mask. Too many of your other employees were not wearing masks. very courteous and professional. I especially appreciated her wearing a mask. Too many of your other employees were not wearing masks. More

I was greeted by Stacey McCleskey when I went to look at vehicles. She was friendly and made sure all of my questions were answered. She stayed in touch and was great to deal with on everything. The purchas vehicles. She was friendly and made sure all of my questions were answered. She stayed in touch and was great to deal with on everything. The purchase process was quick and easy. More

KiKa was great, handle all my needs explain how my claim worked with Toyota Care. Got my tire replaced and I’m happy with service. worked with Toyota Care. Got my tire replaced and I’m happy with service. More

TOYOTA TACOMA GREAT CUSTOMER SERVICE EVEN WITH A FEW HICCUPS. CLINT DID WHAT WAS RIGHT AS A SALESMAN AND PROVIDED GREAT SERVICE AND FOLLOW UPS WITH ME AND MY VEHICL GREAT CUSTOMER SERVICE EVEN WITH A FEW HICCUPS. CLINT DID WHAT WAS RIGHT AS A SALESMAN AND PROVIDED GREAT SERVICE AND FOLLOW UPS WITH ME AND MY VEHICLE More

Reliable service With seven vehicles bought and servbiced over many years, Toyota of Paris has always been prompt, courtious, and reliable in my dealings. I recommend With seven vehicles bought and servbiced over many years, Toyota of Paris has always been prompt, courtious, and reliable in my dealings. I recommend them without hesitation. More