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Toyota of Paris - Service Center

Paris, TX

4.6
94 Reviews

94 Reviews of Toyota of Paris - Service Center

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September 02, 2025

I had an oil change tire rotation done today plus had my tire sensor replaced. With the oil change, they forgot to change the next date for my oil change and did not check the tire pressure on the tires. On More

by charlottecolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
Sep 07, 2025 -

Toyota of Paris responded

Thank you for your feedback. We would love the opportunity to learn more about your time with us and make this a 5-star experience. Please give us a call and we appreciate your time!

August 19, 2025

Friendly. ..kept me informed....answered all my questions.... checkout very easy Like making appointments and text reminder More

by handyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara????? Not sure
Aug 22, 2025 -

Toyota of Paris responded

Handyt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Paris. If you have any further questions, please give us a call. We're always happy to help!

August 16, 2025

I always have a great experience. Grace is the best! And the work was done in a quick and timely manner More

by lakikagrigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Aug 22, 2025 -

Toyota of Paris responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Paris! We hope to be of service to you again in the future. Best wishes, Toyota of Paris

August 13, 2025

I will never step a foot back in Toyota of Paris. Bought a brand new car from a different out of town dealership. For convenience I went to paris for an issue that started at 5000 miles. So rude and More

by BB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Won't name names here
Aug 23, 2025 -

Toyota of Paris responded

Hi, Thank you for your feedback. After speaking with you, we thoroughly inspected your vehicle but could not replicate the issue. As there were no error codes, we understand your concerns. We offered to reexamine the vehicle and provide a loaner in the meantime. We appreciate your understanding and hope this helps clarify the situation, we are here to help and support you.

Aug 23, 2025 -

BB responded

Gonna take the high road here..... interesting remembrance of a few details.

August 05, 2025

Being 78+ for both of us and among similar age people there is a “given” when something goes wrong with our car. Specifically, our 2019 Avalon. It began to not start immediately at the push of the starte More

by David Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Kuydendall, Lakika
Aug 06, 2025 -

Toyota of Paris responded

Hi David! Thank you for sharing your positive experience at Toyota Of Paris! We are so glad that our service advisor Grace provided professional and kind guidance to handle the issue with your Avalon. We are committed to providing exceptional service to all of our customers. Thank you for choosing us and we look forward to assisting you in the future!

July 31, 2025

My experience there has always been exceptional. Kiki is particularly a favorite of mine. I've been buy Toyotas there for over 25 years. More

by kferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiki and the young man that drove me to lunch (I don't remember his name).
Aug 01, 2025 -

Toyota of Paris responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 06, 2025

Staff was friendly and professional. They completed the work in a timely manner and kept me informed. More

by dmccraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 09, 2025 -

Toyota of Paris responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2025

Good service. Friendly people. Courteous and helpful. I highly recommend them for sales and service. More

by Slizgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace kuykendall
Jul 03, 2025 -

Toyota of Paris responded

Hi Slizgil, thank you for taking the time to leave a review for us at Toyota of Paris. We're happy we could meet your expectations!

June 11, 2025

Helpful and friendly staff. See Grace in the service department, she’s always the bomb (the good kind). More

by davidsondakota7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Jun 13, 2025 -

Toyota of Paris responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Paris. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2025

Bought a 2021 Tacoma with 46,000 miles. Had scratches. Fixed one. Gave me $12,000 trade but somehow it added up to $41,000. Dodge offered 16,000 trade. Took it for service today and was tol More

by kennethcolwellkc13
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know the lady's name .no complaints about the service, just the sale
May 09, 2025 -

Toyota of Paris responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Toyota of Paris (844) 575-1526

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