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Toyota of Pharr

Pharr, TX

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340 Reviews

1625 W Expressway 83

Pharr, TX

78577

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Showing 340 reviews

November 03, 2021

I have purchased 5 vehicles in the past few years. Always great customer Service and the sales man Mike Lankford and finance manager Herman Aguirre are always on the ball. They assist me with what I want and More

by J.Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lankford
Nov 04, 2021 -

Toyota of Pharr responded

Toyota of Pharr appreciates the 5-stars and feedback. The team is glad you have always had a great experience. We look forward to future visits.

October 28, 2021

Always with best customer service and making us feel at home, which we are truly. More

by Adriana Mena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Zarate
Oct 29, 2021 -

Toyota of Pharr responded

Hi Adriana, It is nice to hear that our team have consistently provided you the best customer service. Thank you for choosing Toyota of Pharr and we look forward to your next visit.

October 28, 2021

Great service, on time, courteous, great work, honest, quick, sincere, reliable and above all a tremendous dealership More

by Rolando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Valdez
Oct 29, 2021 -

Toyota of Pharr responded

Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks for choosing Toyota of Pharr!

September 09, 2021

Dealer had a new Tacoma in stock and I offered to buy it over the phone but they said I needed to be present even after offering to give them a deposit. I had my son go to the dealer and check the vehicle More

by Upset buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis de la Garza
Sep 09, 2021 -

Toyota of Pharr responded

Hello, I would like to speak with you regarding your experience trying to get a new Tacoma. We pride ourselves on the high-quality standards we maintain here at Toyota of Pharr and hope to address your feedback. Could you please email your preferred contact information to me at Cal.Collins@penskeautomotive.com? Thank you, Cal Collins General Manager Toyota of Pharr Cal.Collins@penskeautomotive.com

April 09, 2021

What can I say I honestly thought I was going to leave without a car. But Mr. Noe Gonzalez made it possible with the help of Mr. Herman. Mr. Gonzalez from the jump was very honest and helpful. What came More

by shaniabautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Gonzalez
Apr 10, 2021 -

Toyota of Pharr responded

It sounds like you had an excellent experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Noe. We are pleased to hear Noe was able to make your car buying experience smooth and easy. Congratulations on your new Toyota! Please come back and see us at Toyota of Pharr for any future automotive needs.

March 24, 2021

The service department has been difficult to contact and a bit more difficult for them to call back. My car was taken in for a paint job but we had HUGE problems getting a hold of them. More

by Johnny
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eddie Munoz
Mar 25, 2021 -

Toyota of Pharr responded

Johnny, Thank you for sharing your review. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback. Please email me at Cal.Collins@penskeautomotive.com with your preferred contact information. Thank you, Cal Collins General Manager Toyota of Pharr Cal.Collins@penskeautomotive.com

September 19, 2020

They were very helpful and explained everything that was done to the vehicle, did not wait that long. Eddie was very curious and friendly. Waiting area was nice and clean. More

by Frank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Valdes
Sep 19, 2020 -

Toyota of Pharr responded

Thank you so much for taking a moment of your day to share what a great experience you had, Frank. We're super happy to know of your satisfaction with your experience, working with Eddie, and our facilities. We hope to work with you again in the future.

September 18, 2020

The advisor/ service person assigned to me was not available, David Aguinaga took the initiative and took care of me did not make me wait. Very courteous, knowledgeable and professional. More

by FFagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Aguinaga
Sep 19, 2020 -

Toyota of Pharr responded

Hello - We're fortunate to have an enthusiast like David as a part of our team. I appreciate you taking the time to write such a nice review about our staff here and I'm thrilled to hear your time at Toyota of Pharr was productive, efficient, and an overall positive one. We look forward to seeing you again!

September 16, 2020

THIS WAS A 5,000 MILES CHECKUP SO WE JUST NEEDED OIL CHANGE & ROTATION OF THE TIRES WE HAD NELSON TIBBETTS AS OUR SALESMAN IN NOVEMBER 2019 HE GAVE US A GREAT DEAL AND INSTRUCTIONS OF ALL OF THE AME More

by savewsandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NELSON TIBBETTS
Sep 17, 2020 -

Toyota of Pharr responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with us and we hope that you will continue to choose us as your dealership.

September 12, 2020

My husband and Iare both very satsfied with the treatment that was given to us. Your salesman Mr. Carlos Ramos was very knowledgeable and answered in a professional manner all our questions. We are very ease More

by Gdeleon1256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ramos
Sep 12, 2020 -

Toyota of Pharr responded

Thank you for the great review. We will be sure to thank Carlos for providing you with knowledgeable service. We look forward to working with you again.

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