Toyota of Pharr

This dealership is HORRIBLE. I WILL NEVER TAKE MY CAR HERE EVER AGAIN. Yes, I will admit that the staff may be friendly and the facility may be nice and Toyota may TRY as hard as their determined little HERE EVER AGAIN. Yes, I will admit that the staff may be friendly and the facility may be nice and Toyota may TRY as hard as their determined little hearts might, but none of that even BEGINS to take the edge off of the RIDICULOUS price repairs for my car and the lack of decent service I experienced while working with this dealership. I had taken my toyota in and it was diagnosed with two leaking breaks on the backwheels, a leak in the engine, and a leak in the water coolant which added up to a whopping $2,700.00. I thought for certain that they were joking! Was the sealant they were using on my car taken from the Hubble Space telescope and I had to pay for the rocket fuel they needed to get there? Or was it from Tony Stark's Iron Man suit? Was I on Candid Camera? Even worse was that I didn't even get my car on the projected day and I did not even receive any form of notification. Does this dealership think I can put my life on pause? Do they believe that just because I don't have my car I magically don't have to run errands of my daily life or go to work? Because let me tell you that it certainly, definitely, absolutely, positively, unconditionally, unequivocally, irrefutably, undoubtedly DOESN'T. I AM SEVERELY DISAPPOINTED IN THIS DEALERSHIP, especially since it tries so hard to project a professional, customer-friendly front. I was tragically misleaded! More

This is my third time buying from Frank Smith Toyota and I am very happy with their professionalism and quality in their inventory. I would definitely buy from them again. Both Marcos and Genaro were very p I am very happy with their professionalism and quality in their inventory. I would definitely buy from them again. Both Marcos and Genaro were very polite, informative and made the whole process quick. Javier Lozano, in finance, was also very helpful and very professional. My overall experience at Toyota was perfect! More

The service was incredible Mr. Davila was very friendly and did everything he told us he was going to do for us. Defenetly will recommend the dealer ship and Mr. Davila to friends and family. and did everything he told us he was going to do for us. Defenetly will recommend the dealer ship and Mr. Davila to friends and family. More

Marcos was exceptional in helping my mother-in-law find the car that would fit her needs and wants. Upon delivery, both Marcos and Genaro were very patient with her questions about the new car and the pap the car that would fit her needs and wants. Upon delivery, both Marcos and Genaro were very patient with her questions about the new car and the papers to be signed. We started the whole process with a quick response from the Internet Sales Team calling to discuss the vehicle needs. As we progressed through the purchase, order and delivery, the Internet Sales Team kept us updated with the status and helped us with our concerns to get the exact car my Mother-In-Law wanted. More

I was very impressed with Mr. Genaro Davila. He was very helpful and sincere and that to me is very important! Every time I called him or went by he took of business. I will strongly recommend him to family helpful and sincere and that to me is very important! Every time I called him or went by he took of business. I will strongly recommend him to family members or friends. More

Very good service was provided. The staff did a great job in helping me find the truck i wanted at a good price. Highly recommended. in helping me find the truck i wanted at a good price. Highly recommended. More

I went in looking to trade in my car for a truck, something I have been wanting for a while now..Thanks to the helpful people at frank smith Toyota my dream of owning a truck was made possible.. something I have been wanting for a while now..Thanks to the helpful people at frank smith Toyota my dream of owning a truck was made possible.. More

we have given this rating to frank smith toyota dealership because of excellent service we experienced there. there staff was very knowledgelable and courteous ; both in sales and financial aspects dealership because of excellent service we experienced there. there staff was very knowledgelable and courteous ; both in sales and financial aspects. we had gone to other dealers amd could not come up with a good deal until we visited frank smith toyota; we strongly would recommend anybody to visit frank smith toyota for a great deal. we have been very satisfied with our vehicle and our experience at frank smith toyota. More

The Staff was extremely friendly and made the car buying experience a breeze. I would recommend this establishment to any of my members and friends. experience a breeze. I would recommend this establishment to any of my members and friends. More

the people i dealt with at the dealership were great. once i drove this car i fell in love with it & knew this is the car i wanted. they did everything to help me out & it was a great overall experience once i drove this car i fell in love with it & knew this is the car i wanted. they did everything to help me out & it was a great overall experience. i would recommend this dealership to anyone & for any future purchases will definetly be back with them... More