Toyota of Pharr

I had the choice to get my tundra fixed anywhere and went with where I purchased the vehicle little did I know it was going to be such a hassle. Jay from the body shop gave the worst customer service experie with where I purchased the vehicle little did I know it was going to be such a hassle. Jay from the body shop gave the worst customer service experience ever. Never returned phone calls, hard to get a hold of, and when we did get a hold of him he had no idea what was happening with our vehicle. This was our first purchase of a Toyota and I believe it will be our last just so we won't have to deal with that body shop again. More

Bought a used Mercedes Benz from Frank Smith Toyota. After the transition, I was on-line and saw they had advertised the same car (same VIN number) for $5000.00 less on-line. When confronted about this After the transition, I was on-line and saw they had advertised the same car (same VIN number) for $5000.00 less on-line. When confronted about this, they gave me $2500.00 back. Talk about taking advantage of women, they are the worst! More

Easiest dealership to ever work with! Call got gave them my info, price, and told them that's what I was looking for and wanted to pay! A day later, it was in front of me! my info, price, and told them that's what I was looking for and wanted to pay! A day later, it was in front of me! More

I just want to say that Genaro Davila was my sales I just want to say that Genaro Davila was my sales representative and he was awesome! He was always positive and believed in me. Genaro shows his I just want to say that Genaro Davila was my sales representative and he was awesome! He was always positive and believed in me. Genaro shows his faith in the quality of service his employer provides and had faith in me to make my dream of a new car possible. Thanks Genaro and Frank Smith Toyota! More

Great service and great experience. I dont have anything negative to say about this dealership. I would definitely recommend this dealership to friends and family. negative to say about this dealership. I would definitely recommend this dealership to friends and family. More

Genaro and the entire Frank Smith dealership were professional but yet friendly making it a a great overall experience. We live in Harlingen, but I will travel again to this McAllen Toyota dealershi professional but yet friendly making it a a great overall experience. We live in Harlingen, but I will travel again to this McAllen Toyota dealership it I ever buy another vehicle. More

My 2012 Prius V is the third vehicle I've purchased from Frank Smith Toyota and there's a reason for it: I love the service! They never mark up the prices of their cars to where I feel like I need to gear u Frank Smith Toyota and there's a reason for it: I love the service! They never mark up the prices of their cars to where I feel like I need to gear up for a negotiation battle; when I go in for service, I've never felt pressured or hassled to buy more than what I initially went in for; and I get freshly baked cookies and a manicure while I wait - shut the hell up it's AWESOME! Plus, they have quality vehicles that I never have problems with and never worry about high maintenance fees like other luxury vehicles. They're dependable, cost effective, and I get compliments on my car all the time. I'd like to think it's because I make my Toyota look good, but deep down I know the truth :) and that's okay. More

I would recommend this dealership because they have good cars, and the experience of buying a car with them was great. They were patience and provided us good options for payments. cars, and the experience of buying a car with them was great. They were patience and provided us good options for payments. More

I normally don't waste time writing reviews, but this one is well deserved. Personally I used to dislike Toyota, but this is one of the best decisions we've made transportation wise thanks to Gus DeLeon. He is well deserved. Personally I used to dislike Toyota, but this is one of the best decisions we've made transportation wise thanks to Gus DeLeon. He wasn't our sales representative, but he took time out of his busy schedule to explain our options and answer our questions in a professional, courteous, and friendly manner. If we ever decide to purchase another new car I would go directly to Frank Smith due to there knowledgeable staff. J.leal (Rio Grande City) More

The oustanding knowledge of Javier Fuentes about the vehicle that I wanted. The finance person was able to work with me on the price and payment that I was lookin for. vehicle that I wanted. The finance person was able to work with me on the price and payment that I was lookin for. More