Toyota of Pharr

Gus De Leon at Frank Smith Toyota made me a believer that the ideal dealership experience does exist, every one should go buy from him and his sales team, don't waste your time elsewhere, let me tell you why the ideal dealership experience does exist, every one should go buy from him and his sales team, don't waste your time elsewhere, let me tell you why! For my first new vehicle purchase, my journey took me to several other dealerships throughout the Rio Grande Valley, and nobody else treated me like Gus. It all began by giving me a friendly, no-pressure phone call to setup an appointment to help me out during my visit after requesting an internet quote, and you could tell he knew his stuff because he handled my questions right there on the spot before agreeing to come in. After wasting my time at other dealers where people were pushy, rude, inexperienced, and one even seemed uninterested in my business, decided to take my final test drive with Gus, and wow did his service impress me! Right off the bat this guy has a zen-like calmness about him, totally confident about his product knowledge and never ever trying to push a sale, I'd say his approach is more like trying to match your needs with their products and he does it very well, I walked in interested in a base model and walked out with a fully loaded model. Gus actually took the time to ask, learn, and understand my plans for this new vehicle, rather than applying some corny cookie-cutter pitch like others did, and truly matched my personal and professional needs perfectly because not a single day goes by that I'm not extremely happy about driving it. Have you ever made a payment with a smile? Gus certainly made sure by helping me figure out all the qualifying discounts available at my time of purchase, that's something you rarely see, you can really tell the guy cares about his customers and makes it a no-brainer to recommend him to the point that I'm not interested in talking with anybody else for my next vehicle purchases. If you want to make the best and last dealership relation you'll ever need, please go by and ask for Gus De Leon, you won't regret it and you'll see what you've been missing, tell him Luis Gutierrez sent you! More

Salesman was very knowledgeable and helpful. He was able to answer all our questions and was able to find what we wanted. Thank you for you professionalism. to answer all our questions and was able to find what we wanted. Thank you for you professionalism. More

My wife (Graciela Alvarez) and I(Jose J. Alvarez) were very pleased with the professional service we recieved from Saleman Sergio Gonzalez and i highly recommend him to anyone for quality service. Than very pleased with the professional service we recieved from Saleman Sergio Gonzalez and i highly recommend him to anyone for quality service. Thank You Jose J Alvarez More

I have had excellent service at this dealership. Luis Galvan the Manager has been very helpful and has gone out of his way to help me out. That is why I have bought 4 cars from them. Mario Rivera the Sa Galvan the Manager has been very helpful and has gone out of his way to help me out. That is why I have bought 4 cars from them. Mario Rivera the Sales Associate has also helped me with choosing the right car for me and my family. He makes a follow up call every time I buy a call from them to make sure I am satisfied. Overall, this is the best dealership I have ever sealed with. I will most diffinitely buy another car from them when I am ready to change cars. More

EVERYONE WAS VERY FRIENDLY AND ATTENDED TO ALL OF OUR NEEDS. THE CAR WAS FOR ME, BUT MY PARENTS AND BOYFRIEND WERE TREATED WITH RESPECT AND COURTESY AS WELL. THEY GAVE ME TIME TO THINK ABOUT MY PURCHASE NEEDS. THE CAR WAS FOR ME, BUT MY PARENTS AND BOYFRIEND WERE TREATED WITH RESPECT AND COURTESY AS WELL. THEY GAVE ME TIME TO THINK ABOUT MY PURCHASE AND WORKED WITH ANY QUESTIONS OR CONCERNS THAT I HAD. WOULD RECOMMEND TO OTHERS More

I was in the market for an automobile, The experience at Frank Smith was more than I would have expected. From the moment I walked in the doors until the time I drove out in a car I was treated as if I was Frank Smith was more than I would have expected. From the moment I walked in the doors until the time I drove out in a car I was treated as if I was part of the family,most questions were answered befoer I asked, each person took time to explain the details in language/terminology I could understand. The follow-up was incrediable also, making it seem as if "big brother" was making sure I did the right thing. I look forward to being a lifetime customer and friend to each person I come in contact with at the dealership, and will be back for another purchase and will recommend Frank Smith to everyone. Thanks. More

Since the momonet I arrived my experience was great. I originally was treated like royalty by Rick Escobar , then Luis and Genaro showed me the details of the car and I can only say good things about them originally was treated like royalty by Rick Escobar , then Luis and Genaro showed me the details of the car and I can only say good things about them. You got a great team! In addtion they worked out a great price and kept their word in every detail. Integrity is key when you are buying a car and these guys have it in spades. More

This is the second time while in for service that additional and unnecessary service has been recommended by the service advisor. This time it was suggested that my Scion xB, with 22,000 miles have i additional and unnecessary service has been recommended by the service advisor. This time it was suggested that my Scion xB, with 22,000 miles have its fuel injectors cleaned and have a throttle body service. I was in for service due to second failed ignition coil. More

Great experience. No hassle=) Walked in and walked out happy =) I recommend Frank Smith Toyota to all who live in the Valley and want to purchase a good vehicle and also have a good experience. Our second happy =) I recommend Frank Smith Toyota to all who live in the Valley and want to purchase a good vehicle and also have a good experience. Our second vehicle we purchase from them and will be back again. Thanks. More