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Toyota of Richardson

Richardson, TX

4.8
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,586 reviews

September 04, 2019

Good service after bad reservations. After 4 calls to make reservations, all of which resulted in a email response with the wrong time or service, called to confirm today's s reservation More

by Rel_guy.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGrath.
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 03, 2019

Excellent and efficient service Truly excellent service and a friendly and understanding attitude. They were willing to negotiate a price that everyone was happy with. I’m truly exci More

by Yusra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mostafa Rezaei
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 03, 2019

My Buying experience I bought a 2016 Toyota Avalon from here, prior to purchase I was told there is a second key, after purchase I was told no second key and it will cost More

by Sanjida
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan was the sales guy. and Mo was the Finance guy
Sep 11, 2019 -

Toyota of Richardson responded

I am so sorry to hear that you are not satisfied with your experience. My team and I are dedicated to providing exceptional customer service, and I am sorry that you feel like we haven’t been as dedicated to you as we should have been. Please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com so we can discuss the missing key and your concerns with your warranty.

September 03, 2019

Amazing service! Richard was amazing! He went out of his way and I really appreciated his hard work I had a screw in my tire and it had to be replaced. He went out o More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dover
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 02, 2019

BUYER BEWARE!!! I cannot stress enough, anyone that plans on buying a car from this dealership, PLEASE either voice record or video tape your ENTIRE visit. One of th More

by Mr Norris
Recommend Dealer
No
Employees Worked With
Syed Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Clark, Saad Hatouqa
Sep 11, 2019 -

Toyota of Richardson responded

Hi, Jason. Here at Toyota of Richardson we take claims of fraud very seriously. I would like to speak with you about your concerns and see if there’s anything we can do to address them. Please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com

September 01, 2019

Awesome 1st time buyer experience This was a great experience, I went to many dealerships but this was by far the best and most helpful.As a first time buyer I appreciated how my need More

by Sue16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yony,T , Nick Williams
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 01, 2019

Buying a vehicle. Since I’m not a big fan of car buying, this was a wonderful experience. Terry Torbet is the least stressful car salesperson there is. Thank you. More

by sterlingcpr@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 31, 2019

Awesome Service Mr. Anthony Stewart King is one professional honest and kind Service Advisor at Toyota of Richardson. I will definitely be bringing my car back to be More

by Smithcl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stewart King
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 30, 2019

Fantastic Service The entire experience was fantastic. My first time there and Doug's help makes me want to continue getting my car serviced there. Everyone was super n More

by Joom T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Moran
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 30, 2019

Toyota Of Richardson Jake Hall from Sales is very knowledge on current Toyota models and is extremely professional and laid back. I've bought a few new cars from Park Plac More

by Matlock_G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Hall
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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