Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Richardson
Richardson, TX
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,586 reviews
July 12, 2019
Experience Buying the car was a pleasant experience, quiet, without pressure and above all friendly. The car was ready when I arrived, there were no unpleasant Buying the car was a pleasant experience, quiet, without pressure and above all friendly. The car was ready when I arrived, there were no unpleasant surprises. Each process was fluid and fast. More
by JASO65
July 11, 2019
Oil change Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. More
by Texans
Employees Worked With
July 10, 2019
Toyota of Richardson service department In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to all of our friends. More
by Comment0707
Employees Worked With
July 08, 2019
‘07 maintenance Pretty quick turn around time for the amount of customers being served. Been taking our car to Toyota of Richardson for several years and have always Pretty quick turn around time for the amount of customers being served. Been taking our car to Toyota of Richardson for several years and have always been pleased with the service. More
by jf.ls
Employees Worked With
David
July 08, 2019
Excellent My experience at Toyota of Richardson was the best I have ever had while purchasing a vehicle. My salesman, JAKE, was very knowledgeable and kind. He My experience at Toyota of Richardson was the best I have ever had while purchasing a vehicle. My salesman, JAKE, was very knowledgeable and kind. He was able to answer all of my questions and ultimately got me into the car that I love! Nick was also a great help and very personable and made me feel very comfortable with my purchase. It was a great experience and I would recommend Toyota of Richardson to anyone looking to make a vehicle purchase! More
by Orman85
Employees Worked With
Jake , Nick Williams
July 07, 2019
Toyota of Richardson Excellent service as usual! Scott Michael and the crew at Toyota of Richardson never lets me down. Thanks guys! I ‘ll see you at 15,000 miles! Excellent service as usual! Scott Michael and the crew at Toyota of Richardson never lets me down. Thanks guys! I ‘ll see you at 15,000 miles! More
by Bill
Employees Worked With
Scott Michael
July 06, 2019
Routine Maintenance Good customer service and follow through. Didn’t feel pressured to have recommended items fix now. Was given a timeframe of when they should be done b Good customer service and follow through. Didn’t feel pressured to have recommended items fix now. Was given a timeframe of when they should be done by. More
by mtvmalone
Employees Worked With
Leslie
July 06, 2019
Worth the drive I drove to DFW to shop for a car. They were my 3rd stop and were far superior to the others! Great staff! Great deal I drove to DFW to shop for a car. They were my 3rd stop and were far superior to the others! Great staff! Great deal More
by Coffka
July 05, 2019
Always satisfied When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pri When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pride making sure the customer goes home HAPPY More
by ToyFan
Employees Worked With
Crystal Maldonado
July 03, 2019
Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% surcharge for using credit card to pay. More
by jn
