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Toyota of Richardson

Richardson, TX

4.8
2,585 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,585 reviews

July 11, 2019

Oil change Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. More

by Texans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 10, 2019

Toyota of Richardson service department In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to More

by Comment0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 08, 2019

‘07 maintenance Pretty quick turn around time for the amount of customers being served. Been taking our car to Toyota of Richardson for several years and have always More

by jf.ls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 09, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

July 08, 2019

Excellent My experience at Toyota of Richardson was the best I have ever had while purchasing a vehicle. My salesman, JAKE, was very knowledgeable and kind. He More

by Orman85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake , Nick Williams
Jul 09, 2019 -

Toyota of Richardson responded

Thank you for the kind words Orman! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

July 07, 2019

Toyota of Richardson Excellent service as usual! Scott Michael and the crew at Toyota of Richardson never lets me down. Thanks guys! I ‘ll see you at 15,000 miles! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jul 08, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Bill. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

July 06, 2019

Worth the drive I drove to DFW to shop for a car. They were my 3rd stop and were far superior to the others! Great staff! Great deal More

by Coffka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon (finance)
Jul 08, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 06, 2019

Routine Maintenance Good customer service and follow through. Didn’t feel pressured to have recommended items fix now. Was given a timeframe of when they should be done b More

by mtvmalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Jul 08, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

July 05, 2019

Always satisfied When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pri More

by ToyFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Jul 08, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 03, 2019

Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% More

by jn
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2019 -

Toyota of Richardson responded

Hello Jn. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com, so we can discuss your concerns.

July 02, 2019

Good place to buy car Anderson Lomnie was an awesome sale person. He got lot of attitude and patient, fun to deal with. I enjoyed doing business with him. I would recomm More

by Minh
Recommend Dealer
Yes
Employees Worked With
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Toyota of Richardson responded

Glad you had a great experience Minh. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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