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Toyota of Richardson
Richardson, TX
2,863 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,863 reviews
April 08, 2020
Excellent service at Toyota of Richardson. I always request Brandon Phillips as my service tech. He is thorough and helpful. My wait time is never more than stated and usually shorter. request Brandon Phillips as my service tech. He is thorough and helpful. My wait time is never more than stated and usually shorter. More
by ASB
April 07, 2020
Tracy will do what is best for the customer. He will put in the work and his work ethic is stellar. When I asked him to check the XLE and leather he physically checked and sent me video. Every other salespe in the work and his work ethic is stellar. When I asked him to check the XLE and leather he physically checked and sent me video. Every other salesperson at every other dealership would only look it up on the computer and half of them were wrong. He is not afraid to work for your business! I will be back to see him again for my next car! He is a phenomenal guy! He got us a great price and puts customers first! He will take care of you! More
by czach86
Employees Worked With
Tracy Brown
April 05, 2020
Hector is exceptional, he went above and beyond expectations Hector's knowledge and willingness to make sure I got the vehicle I wanted should be the same attitude with any salesman! Thank you Hector! Hector's knowledge and willingness to make sure I got the vehicle I wanted should be the same attitude with any salesman! Thank you Hector! More
by CJ
April 04, 2020
Toyota of Richardson Texas is an excellent dealership. I’ve done business with them for many years. This visit was to repair the rear bumper and the rear tail light on the driver’s side on my 2006 Scion x I’ve done business with them for many years. This visit was to repair the rear bumper and the rear tail light on the driver’s side on my 2006 Scion xB. They did an excellent job. I want to particularly thank agent Hillary Carr for handing my service. I will recommend them to anyone I know who needs car repair. More
by Louise Young
Employees Worked With
Hillary Carr, repair shop.
March 25, 2020
Took my car to Toyota Richardson for a checkup and repair on a tire. Pulled up didn’t have to wait, got a shuttle, call when my car was ready with an explanation of what was done. Great job guys. on a tire. Pulled up didn’t have to wait, got a shuttle, call when my car was ready with an explanation of what was done. Great job guys. More
by Chisholm
Employees Worked With
March 17, 2020
Great experiance Saad Hatouqa was my salesman, He listened to what i need and put me on the car I needed. Definitely I recommend him. Thank you Saad Hatouqa was my salesman, He listened to what i need and put me on the car I needed. Definitely I recommend him. Thank you More
by Jill
Employees Worked With
Saad Hatouqa
March 12, 2020
They finished the job pretty quickly despite me being a walk-in. Their waiting area is comfortable and offer free guest wifi, coffee, and some snacks. Customers service is also really great walk-in. Their waiting area is comfortable and offer free guest wifi, coffee, and some snacks. Customers service is also really great More
by Anthony
Employees Worked With
Douglas Moran
March 12, 2020
Friendly and very knowledgeable, thank you Tracy for the excellent service. We love the new car and will definitely recommend this dealership. Thanks again Tracy the excellent service. We love the new car and will definitely recommend this dealership. Thanks again Tracy More
by chris002
March 11, 2020
Lee was very attentive and researched my past issue....He saw it through.... Very happy.. pray it solved the problem. If it did not, it was not from a lack of listening and trying. saw it through.... Very happy.. pray it solved the problem. If it did not, it was not from a lack of listening and trying. More
by sap-aggie
Employees Worked With
