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Toyota of Richardson
Richardson, TX
2,879 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,879 reviews
January 02, 2020
Hello all. The dealer has the worst customer experience. I went to the dealer in the afternoon and we were two people plus a friend I come across. He was the top notch when it comes to deals! As he explaine I went to the dealer in the afternoon and we were two people plus a friend I come across. He was the top notch when it comes to deals! As he explained to me how the deal was off and a total rip off by the real numbers, while the managers frowned and madly call out to kick my friend out of their building! Can you believe that? They yell around and two men came and escort my friend out of the building! What I did! Walked out as well. No point staying there another moment! I say it was a right choice not to buy a vehicle from them. Can you believe the manager saying to my friend to stay away! And it was multiple times! It’s not acceptable! I cannot believe they behaved like ... very bad ... had to share my experience to let you all know. More
by Setasideonepenny
Employees Worked With
Steve Grogean, Brandi Binkley, Jonathan Glasscock
January 01, 2020
The dealership and our salesman (Omar) were very helpful in getting me with a car that fit my budget and my ecxpectations. I highly recommend this dealership. in getting me with a car that fit my budget and my ecxpectations. I highly recommend this dealership. More
by rmnelson94
January 01, 2020
Love working with Lee Schuster in Service Dept. Lee is very honest and friendly and trustworthy. I highly recommend Toyota of Richardson for your service needs. very honest and friendly and trustworthy. I highly recommend Toyota of Richardson for your service needs. More
by ctexaz
Employees Worked With
January 01, 2020
Overall, a great experience. The staff was very friendly and responsive. The transaction went smoothly and quickly. I was very impressed with my car buying experience. I will buy from Toyota of Richardson a and responsive. The transaction went smoothly and quickly. I was very impressed with my car buying experience. I will buy from Toyota of Richardson again! More
by J.Ahmed
Employees Worked With
January 01, 2020
Excellent as always. We always appreciate the great service that Lee gives us. It was prompt and communication was timely. It was another great experience. service that Lee gives us. It was prompt and communication was timely. It was another great experience. More
by RS123
Employees Worked With
January 01, 2020
Excellent service on New Year’s Eve morning for the 115k check up on my 2009 Prius. I would highly recommend them especially Lee Schuster my service manager check up on my 2009 Prius. I would highly recommend them especially Lee Schuster my service manager More
by Virginia
Employees Worked With
December 30, 2019
Professional, courteous service.Point of entry and Professional, courteous service. Point of entry and getting started is the only issue I faced. Rest was smooth. Oh yes, the coffee is good. Thank Professional, courteous service. Point of entry and getting started is the only issue I faced. Rest was smooth. Oh yes, the coffee is good. Thanks. More
by MKPLANO
Employees Worked With
Jennifer
December 29, 2019
Toyota of Richardson had excellent people to work with. The entire process went by quickly and efficiently. We thank them for helping us in the purchase of our vehicle. The entire process went by quickly and efficiently. We thank them for helping us in the purchase of our vehicle. More
by jebarto3
Employees Worked With
Mustafa Mohamed, Josh Akridge
December 23, 2019
A service department that’s worth a long relationship. They remember you and know your concerns. We have used them for more than twenty five years. They remember you and know your concerns. We have used them for more than twenty five years. More
by sepool
Employees Worked With
December 21, 2019
Very Friendly Staff It was amazing being there, the staff understands the needs and cooperated in every possible way. I Will definitely refer to my friends and family. It was amazing being there, the staff understands the needs and cooperated in every possible way. I Will definitely refer to my friends and family. More
by Vandana
