Toyota of Richardson

Spencer went the extra distance to keep me as a customer. He saw that I was going to take my money elsewhere and he made a quick decision that kept me as a customer. I needed a car rental and needed to get He saw that I was going to take my money elsewhere and he made a quick decision that kept me as a customer. I needed a car rental and needed to get back to work during my lunch break. The car rental was going to take too long and cause me to be late returning from lunch. Spencer got me a rental in a matter of minutes and I was on my way. He got my car in and out of the shop in short order. He kept me informed on what my situation was. Because of him, I will go to Toyota of Richardson to get my Avalon serviced. More

Great experience with this dealership every time. I used Great experience with this dealership every time. I used this dealership for buying my Toyota Camry 4 years ago, and several times for service of my Great experience with this dealership every time. I used this dealership for buying my Toyota Camry 4 years ago, and several times for service of my car and Toyota Carolla of my wives car. I recommend this dealership to my relatives and collegues as well. More

Great customer service. I moved to the Texas area a little over a year ago and did not know where to take my Toyota to get it repaired or maintenanced. I took it to the dealership in McKinney and they little over a year ago and did not know where to take my Toyota to get it repaired or maintenanced. I took it to the dealership in McKinney and they never followed up with me after the service. I needed to get some work done to my my vehicle and I passed Toyota of Richardson on my daily to commute to work and it happens to be close to my work and so I decided to drop it of there. Long story short, I have taken my vehicle there on three different occassions now for service and will continue to do so thanks to the great customer service of Mickey Hagar, who has been a pleasure to work with on each occassion. More

We bought a 2010 Toyota Corolla on May 7, 2011 at your dealership. Our salesman was very professional and helfull. After a week of the sale, he gave us a follow up call wanting to know how we like our veh dealership. Our salesman was very professional and helfull. After a week of the sale, he gave us a follow up call wanting to know how we like our vehicle. What an exellent sales ethic you have. This is what seperates you from the rest. Nick & Daisy Canivel Wichita Falls, TX More

I have given this rating of all 5's because there are no 10's. The service I receive from Jeremi Chapman and all other employees with this dealership extends beyond 100% I could not ask for any better ser 10's. The service I receive from Jeremi Chapman and all other employees with this dealership extends beyond 100% I could not ask for any better service from anyone within this service department of Toyota of Richardson. More

I had the most positive experience that one could ever ask for. The greeting, the service and the total overall experience removed all negative feeling that I had received in the past from other dealershi ask for. The greeting, the service and the total overall experience removed all negative feeling that I had received in the past from other dealerships. This visit alone will make me buy all of my future purchases from Toyota of Richardson. More

Great Customer Service. Lee was very helpful to explained what was done, and the cost. Would certainly recommend this dealership to anyone. I've been having my Toyota serviced here since 2005 whe explained what was done, and the cost. Would certainly recommend this dealership to anyone. I've been having my Toyota serviced here since 2005 where it was purchased. The waiting room was clean and very accessable. The work was done quickly and satisfactory. More

John answered all of my questions . He did not pressure me, and he met all of my needs. John is new to the dealership, and he made sure that I had all of my questions answered. He has made a follow up ca me, and he met all of my needs. John is new to the dealership, and he made sure that I had all of my questions answered. He has made a follow up call to make sure that I am satisfied. I would recommend this dealership. More

Excellent Customer Service...Very Good work and Very quick ... I went to fix a factory Recall, Oil Change, Tire Rotation and Basic Inspection. On Tuesday, I dropped the car around 7pm and picked it quick ... I went to fix a factory Recall, Oil Change, Tire Rotation and Basic Inspection. On Tuesday, I dropped the car around 7pm and picked it up by 9pm. Everything was done neat and on time... Very happy about my visit... More

My salesman was excellent in presenting my new car to me. I would refer my friends to kaelon banks. Thanks for the help again... Kaelon banks called also to check on me about car to see if I was satisfied I would refer my friends to kaelon banks. Thanks for the help again... Kaelon banks called also to check on me about car to see if I was satisfied with my selection and to set up appointment to learn more about options with my car... More