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Toyota of Richardson
Richardson, TX
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,586 reviews
April 29, 2015
Go to Another Dealership Well this is a follow up to a prior negative post I made on here re: the awful misuse of my credit information by Toyota of Richardson when financing Well this is a follow up to a prior negative post I made on here re: the awful misuse of my credit information by Toyota of Richardson when financing a vehicle there. After this episode, I then discovered that the finance dept. had sold me a warranty for paint protection on my vehicle, that according to the administrator for the warranty my vehicle is NOT even eligible for! This is fraudulently selling products to people! I went back and let both the dealership customer care representation and the finance director know what I had learned, and was promised they would refund the extra $ 1,200 that they placed on my finance contract(thus lengthening my payments by an extra 6 mths.) It has now been 3 weeks and repeated phone calls and I still have no reimbursement check from Toyota of Richardson. To say I have a bad taste in my mouth about this dealership is an understatement. I would not recommend them; evidently they do not respect people's credit and will falsely add charges to your finance transactions with them. More
by djvaughn01
Employees Worked With
Alex in Finance, Kim Knootbaar
April 07, 2015
Car buying experience I was shopping for a used car and visited Toyota of Richardson, where I've been taking my Camry for service for a few years. I've always been happy wi I was shopping for a used car and visited Toyota of Richardson, where I've been taking my Camry for service for a few years. I've always been happy with the service, so assumed the sales experience would equal or surpass the service. How wrong I was! A gentleman friend was with me and we walked around on the lot for quite awhile before a salesman finally came out. My friend and I were several cars away from each other and while the salesman gave me a wave, he walked straight to my gentleman friend and asked if he needed help. I told the salesman (who said he was the sales manager) I was the one looking for as car and rather than show me the cars on the lot, he had me go inside the dealership with him to answer "some questions". After answering his questions, he said he needed to talk to his manager. Hmmm! I thought he was the manager. When he walked away, I left. I wasn't interested in being lied to or played games with. I ended up buying a car at Toyota of Plano, and even though I've been having a good service experience at the Richardson location, I probably won't go back there for service either. More
by janet74
Employees Worked With
Avery Bush
April 01, 2015
Service Department is the best! We night drop my Toyota Camry & this always works like a charm. We get a call the following day from our very friendly and knowledgeable service advis We night drop my Toyota Camry & this always works like a charm. We get a call the following day from our very friendly and knowledgeable service advisor Lee. He is informative on what service needs to be performed and then the my car is ready for pick up that afternoon. It is so efficient and almost too easy. Ever staff member we encounter is so friendly and helpful. On another note the cost of ownership of my 2014 Camry has been next to nothing. In the year and a half I believe it has totaled around $50 to be exact and we bought the car at 0% interest! I love this dealership and my Toyota Camry and I recommend anyone in the market for a new or used car to visit Toyota of Richardson and you will not be disappointed. I could not be happier with the service and customer care they provide. I continue to be impressed with the hassle free and low cost of owning my Toyota Camry and could not imagine going anywhere else. More
by Tleilani
March 27, 2015
good employees He's a good employees and he can handle customer very well so that's why I give him 5 star also he under stand what's customers felling antonyo sabu h He's a good employees and he can handle customer very well so that's why I give him 5 star also he under stand what's customers felling antonyo sabu helping me very well More
by mikiyas
Employees Worked With
antonyo sabu
March 25, 2015
Friendly and Best Service! Anthony Sabu was the best salesman that i've work with while I shopping around for a car. He answered all my question, was friendly and got straight t Anthony Sabu was the best salesman that i've work with while I shopping around for a car. He answered all my question, was friendly and got straight to the point. I love my vehicle and the price was great! More
by Marissa
Employees Worked With
Anthony Sabu
March 23, 2015
sales part was easy Anthony saba took care of me. Got me a great price , I have no credit so that made it harder but after lots of paperwork I have a new 2012. Corolla an Anthony saba took care of me. Got me a great price , I have no credit so that made it harder but after lots of paperwork I have a new 2012. Corolla and I couldn't be happier (: More
by lyndscheri
Employees Worked With
Anthony sabu
March 16, 2015
Getting my first truck was a piece of cake I got a Toyota Tacoma recently and the ease of going through Toyota of Richardson was a breeze. They were kind in answering any questions I had and we I got a Toyota Tacoma recently and the ease of going through Toyota of Richardson was a breeze. They were kind in answering any questions I had and were vary fair in determining the price of my trade in (Camry). Also, it was pleasant having a tutorial on setting up the dashboard touch screen and using it. More
by Omar
Employees Worked With
Travis Uriegas
March 14, 2015
"Exceptional Service" Toyota of Richardson, Eduardo Varas was wonderful to work with when purchasing my 4-Runner. I felt self assured that I was receiving exceptional s Toyota of Richardson, Eduardo Varas was wonderful to work with when purchasing my 4-Runner. I felt self assured that I was receiving exceptional service along with a great price! I will make Eduardo and Toyota of Richardson my first stop when purchasing another vehicle. We are buying my son a truck within a couple of months and TOR will be #1 on the list. Thank you, Monte Freeman More
by Monte Freeman
Employees Worked With
Eduardo Varas in sales and Ben Boyd in finance
March 11, 2015
Turned my anxiety into a great experience! I was dreading going through the process of getting a new car, but Eduardo Varas made it an extremely easy and enjoyable experience. He is very knowle I was dreading going through the process of getting a new car, but Eduardo Varas made it an extremely easy and enjoyable experience. He is very knowledgeable, professional and honest. I was able to leave that day with a car that was within my budget. When it was time for me to have my extra key made, Eduardo had a rental car waiting for me when I stopped by on my way to work and while I was at work he had the extra key made, the inside of the car completely cleaned (through the air ducts and all) and the outside cleaned as well. I was in and out in less than 10 minutes! I have been extremely satisfied with my experience at Toyota of Richardson and the excellent service provided by Eduardo Varas. I would definitely recommend him and Toyota of Richardson to anyone thinking of purchasing a Toyota! More
by Michelle
Employees Worked With
Eduardo Varas
March 05, 2015
I have been looking a couple of months The dealer was a great help to find the car that was looking. I was able to get a better car than what I was looking for The dealer was a great help to find the car that was looking. I was able to get a better car than what I was looking for More
by Malu246810
Employees Worked With
Anthony Sabu
