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Toyota of Richardson
Richardson, TX
2,747 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,747 reviews
December 14, 2015
Excellent service at Toyota of Richardson I just purchased a new highlander at Toyota of Richardson . I had the best buying experience in there , Travis Uriegas and Martin Walsh were very exce I just purchased a new highlander at Toyota of Richardson . I had the best buying experience in there , Travis Uriegas and Martin Walsh were very excellent , they helped me out during my new car shopping . They both worked out a great deal for me and helped me understand all options in my new highlander before driving it out . The financial department was great as well ; Thanks Mo Abu-Sherbi for the excellent service I received and for facilitating all paper work to me. If you need a good dealership to buy a car go visit Toyota of Richardson and you will get what you need with the best price ever in market . More
by toto
Employees Worked With
Mo Abu-Sherbi
December 13, 2015
Great customer service! Aaron Tunnell is a man of integrity and honor. He went above and beyond to get me into the car of my dreams. I was treated with respect at all times Aaron Tunnell is a man of integrity and honor. He went above and beyond to get me into the car of my dreams. I was treated with respect at all times by all staff encountered. I highly recommend Toyota of Richardson, and you can't do better with Aaron Tunnell in your corner. Best car buying experience ever! Thank you Aaron! JMF More
by JMF27
Employees Worked With
Aaron Tunnell. Keith Huston, Danny Tabora
November 16, 2015
Out standing experience Went to by a car on Saturday @ 6:30 pm in less than an hour Travis was very under standing to my need in less than an hour we seal the deal and finish Went to by a car on Saturday @ 6:30 pm in less than an hour Travis was very under standing to my need in less than an hour we seal the deal and finish the finance with the best price I could have in metroplex area i had a truly exceptional experience, More
by Guirguis1968
Employees Worked With
Travis u
November 07, 2015
Bought back my RAV4 and provided exceptional service!!! I bought a 2014 Toyota RAV4 from Toyota of Richardson in November, 2014 and received wonderful service from our sales consultant as well as the sales I bought a 2014 Toyota RAV4 from Toyota of Richardson in November, 2014 and received wonderful service from our sales consultant as well as the sales manager. But I didn't feel the need to write a review at the time, and regrettably didn't remember my sales persons name. It wasn't until tonight that I felt I really should write a review for them. I wanted to sell my Toyota back to them as I replaced it with a different car I bought from a friend. So I called the dealership this morning and David, the used car manager answered and told me he would love to take a look at the car. When I came into the dealership, David set me up with Aaron Grimshaw who showed genuine sincerity, care ,and provided a level of service for which I am grateful. Long story short, TOR gave me pretty close to my payoff and I sold the car back to them within a year. The service I received from Aaron and David was exceptional. I am definitely coming back to Aaron for my future Toyota. Thank you! More
by MKamal
Employees Worked With
Aaron Grimshaw
November 02, 2015
Months of excuses, excuses and finger pointing!!!! Stay away from these guys!!! Their service organization really sucks. Now I am also starting to question their honesty. I have been working with the Stay away from these guys!!! Their service organization really sucks. Now I am also starting to question their honesty. I have been working with them for over 8 months on a warrantee issue. They still don't have parts to fix Toyota's faulty designs. All I get is finger pointing between the dealership and Toyota. The service advisor, at times does not even bother to respond to my inquiries. I have purchased Toyotas since the late 70's. I am so frustrated now that this will be the last Toyota I ever own!!!!!!!!! More
by Joeski
Employees Worked With
Derick Ezell
September 30, 2015
Outstanding Experience! Hands down the best experience I've ever had purchasing my sporty looking Toyota Camry. My salesman Brian was courteous, knowledgeable, and well expe Hands down the best experience I've ever had purchasing my sporty looking Toyota Camry. My salesman Brian was courteous, knowledgeable, and well experienced of the steps to making this a smooth transaction. The financial department was great giving me the best deal they could. The five star rating really goes to him, thanks Brian! More
by TonyD
Employees Worked With
Brian Salm, Sam Carr
September 13, 2015
FANTASTIC Just purchased a new RAV4 at Toyota of Richardson. My buying experience was the best I have had when purchasing a vehicle. I emailed an inquiry at 1 Just purchased a new RAV4 at Toyota of Richardson. My buying experience was the best I have had when purchasing a vehicle. I emailed an inquiry at 11 p.m. Thursday night asking for information on a RAV4. By 8 a.m. the next morning Travis Uriegas had already responded back with the information. I scheduled an appt. for test drive and he had everything ready for me on time. The financial department was great! They worked out a really great deal for me and were very prompt with the paperwork portion of the purchase. Can't say enough good things about the dealership! Will definitely recommend Travis Uriegas and Toyota of Richardson to all my friends and family. More
by CatWmn65
Employees Worked With
Travis Uriegas
September 09, 2015
Helpful I had a really good dealing with this dealership, they were very helpful with finding a car within my budget and what kind of car I needed. I had a really good dealing with this dealership, they were very helpful with finding a car within my budget and what kind of car I needed. More
by Fate3522
Employees Worked With
Aaron Tunnel - Sales
September 07, 2015
Outstanding Experience Purchased Toyota Avalon The best experience I have ever had purchasing a car. I traded my Mercedes Benz in for a Toyota Avalon. The Toyota Avalon has such luxurious features The best experience I have ever had purchasing a car. I traded my Mercedes Benz in for a Toyota Avalon. The Toyota Avalon has such luxurious features that my Mercedes didn't have. I had a total hip replacement so I needed a car that sat higher from the ground for me to be able to get in and out of easier. I purchased a new Toyota Avalon and I love it. Sam Veloz from the Internet Sales Department helped me find just the right car. I thought I wanted a Rav 4 and while I liked it - I decided that I wanted to be really good to myself and get something a little more plush. Sam was so patient with me and when he pulled up in front of the building with a beautiful black Avalon with ash interior, I knew immediately that this was the one for me. The buying process was very smooth and quick. I am so happy that I selected Toyota of Richardson and got Sam Veloz as my Internet Sales Specialist. I will not hesitate to refer anyone I know to Toyota of Richardson and ask for Sam Veloz. More
by kittenfaye
Employees Worked With
Sam Veloz
August 31, 2015
Overall Great Experience The salesman, Andrew Ackerman, was patient with me as I found the perfect new car. I was weary about buying a new car from a dealership I had never be The salesman, Andrew Ackerman, was patient with me as I found the perfect new car. I was weary about buying a new car from a dealership I had never been too, but I am glad I chose Toyota of Richardson. More
by cmorgue
Employees Worked With
Andrew Ackerman
