Toyota of Riverside

Excellent We were greeted immediately by Caroline Amaya upon entering the car lot. She was helpful, patient and more importantly, not pushy or over the top to We were greeted immediately by Caroline Amaya upon entering the car lot. She was helpful, patient and more importantly, not pushy or over the top to make a deal. She was advised that we were in the looking process and may be visiting other dealerships. We test drove a few cars. We left her with our names and phone number. She kept in contact with us via email while we were in thinking mode for about two weeks. She was attentive enough yet not over the top anxious to draw us back. I appreciated that from her. This car was purchased with cash in full and was purchased to give to our grandchildren as a first car. More

BUYERS BEWARE This place lacks TRULY EXCEPTIONAL experience, they have no compassion, no integrity, no morals, and no ethical value, they sure as HECK ARE NOT HONES This place lacks TRULY EXCEPTIONAL experience, they have no compassion, no integrity, no morals, and no ethical value, they sure as HECK ARE NOT HONEST, but worst of all THEY ARE NOT COSTUMER FOCUSED!! They have proven to be the worse dealer i have dealt with. Its very unfortunate I didn't take my business else where, and was STUCK with my vehicle. More

I had an awesome experience here at Toyota of Riverside. I recently bought 2013 Tundra from Ion. He was friendly and the best part was that he wasn't your typical sleazy car salesman. He respected that I kne I recently bought 2013 Tundra from Ion. He was friendly and the best part was that he wasn't your typical sleazy car salesman. He respected that I knew what I wanted and didn’t try pushing anything. Upon leaving, I noticed a small scratch above the wheel well. Evan, the service manager was the definition of customer service. I came back so they could buff the scratch out and he put me in a rental car (a benz at that!) and had my truck looking amazing again. I would highly recommend seeing these guys for your next car purchase! More

So upset with the trade in value offer that I got from them, I wanted to trade in a car that I bought from their dealership 1 year ago. I got 0% APR when I got my car along with paying $1500 down payment them, I wanted to trade in a car that I bought from their dealership 1 year ago. I got 0% APR when I got my car along with paying $1500 down payment but when I decided to get a different car a year later they asked me for $2000 for the upside down on my old car. They rip people off when you want to trade in your car even if you purchased that car from them. I used my Camry car for only 1 year and I only have 5000 miles on it, it was a value of 25,000 and now they want to take it for only $19,000. I paid $1500 down and I always make my payment on time, I have a good credit and after 5000 miles of usage my car still almost like a brand new and they want me to pay 2000 for the upside down. I don't recommend this deal if you ever want to trade in your car even if you got it from them since they will rip you off. More

Christine, who was my initial contact, responded instantly, was friendly and professional, and provided all of the information I needed. She also followed up by phone to find out if there was any a instantly, was friendly and professional, and provided all of the information I needed. She also followed up by phone to find out if there was any additional information she could provide. During my internet research shopping for a car, the response I received from Christine was by far superior to the rest of the dealerships, making Toyota of Riverside a serious contender for my business. After comunicating with Christine, I visited several dealerships including Toyota of Riverside, which I visited twice, once during the process of shopping, and finally went back to consider a purchase. Christine was out and I was introduced to Caroline. I was not disapointed. Caroline was very helpful and friendly, and just as important I bought a truck at good price and was out of there quickly. I will not leave out the financial department, I wish I could remember the gentlemans name I met. He was great as well. In short, it is obvious that Toyota of Riverside takes customer service to a higher level which not only reflects the dedication of the employees I dwelt with. but also of the management. I would recommend this dealership. More