Toyota of Riverside

I had my Toyota Yaris taken to Riverside Toyota when I got hot.(the car). I called back the next day and the service man(Eric Perez said the motor was lock up siesed. I told hiim I thought he was mista got hot.(the car). I called back the next day and the service man(Eric Perez said the motor was lock up siesed. I told hiim I thought he was mistaken. He should check again. Of course he didn’t. Four or five days later, I have a warranty he told meto stand responsible for $2500 he would have the motor torn crow for the warranty warranty team to inspect to reside lweathre or not they would fix it . I called back and ask him to change the oil o the car and I would pick it up. He said I can’t change the oil on a motor thats siesed the kin won’t run thru thr journals???? They sent the car to me with a dead battery, the air fired and housing thrown in the front ofthe car and the interior ful of dust where the windows where left down. . If I had todeal with these people again I would buy a skateboard and ride it.Im 66 yo and have never seen business dons as shabby.Rest assured that I will never again have anything to do with these 🤡. I aware by my Toyotsas but will buy a skateboard before I have to deal with these people outside of a courtroom. Riverside Toyota that’s for nothing. The people at Toyota of San Bernardino are close by and very professional. Riverside Toyota check yourself times are changing More

Don’t bother making an appointment because apparently it’s the same wait time as a walk in. This review is regarding their service department and their service agent Rosie. She is incredibly unprofession it’s the same wait time as a walk in. This review is regarding their service department and their service agent Rosie. She is incredibly unprofessional and rude to her customers. Avoid her at all costs, ask for someone else if she attends you. My dad asked 2 hours after his appt what was going on with his car and she said I don’t know? How can I know if it’s not even “up” yet. My dad said wow, really? But I had an appt and it’s already been two hours. She said and? Just because you have an appt doesn’t make you or your vehicle a priority. You have to wait like everyone else. And then did not contact him or update up for 4 hours!! His car was the last to leave the garage even when other associates would ask what was going on and why it was taking so long, he refused to ask again because she was so disrespectful and he didn’t want to behave the same way. My dad is all about brand loyalty but I refuse to let him come here again. Mom and pop shops are better than this. More

This Dealership is exellent. . If you want to buy a car look for Godwin He is the best! . If you want to buy a car look for Godwin He is the best! More

Manager Eric Dorati is excellent, professional, honest, friendly, respectful, knowledgeable, detailed and direct to point in selling cars to us. He’s always smiling and happy, not showing any stress at his friendly, respectful, knowledgeable, detailed and direct to point in selling cars to us. He’s always smiling and happy, not showing any stress at his job at all. Keep it up, Manager Dorati! We’ll comeback for another Toyota car. More

Wonderful experience! Bought my tundra from Cedric at Riverside Toyota. Love the truck. Highly recommend !! Bought my tundra from Cedric at Riverside Toyota. Love the truck. Highly recommend !! More

Great service. Everyone was accommodating, respectful and I received great advise from them. Mo, the sales manger in particular was friendly and had great people’s Everyone was accommodating, respectful and I received great advise from them. Mo, the sales manger in particular was friendly and had great people’s skills that made it easier for me to buy from this dealership. More

Salesman was helpful Manager was helpful Finance manger was not helpful Love the car even if I paid too much was not helpful Love the car even if I paid too much More

Been buying cars from this dealership since 1984. All in all I’ve had some pretty good luck. Sales person was fair and honest. All in all I’ve had some pretty good luck. Sales person was fair and honest. More

Very helpful and experienced agent. Process was quick and sales rep made it very easy . Everyone is very pleasant. I will definitely refer friends and family. Process was quick and sales rep made it very easy . Everyone is very pleasant. I will definitely refer friends and family. More

Took my car for service. Told Michael to add the oil change to it and I would pay the extra and I told him not to wash the car. They didn’t change the oil and they did wash the car!!! I don’t understand change to it and I would pay the extra and I told him not to wash the car. They didn’t change the oil and they did wash the car!!! I don’t understand why they did everything the opposite to what I wanted More