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Toyota of Riverside - Service Center

Riverside, CA

3.7
69 Reviews

69 Reviews of Toyota of Riverside - Service Center

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April 01, 2025

I gave Toyota of Riverside a high rating primarily because of the excellent service department. Our 2017 Tacoma has been basically trouble free for 8 years because the service department has given us More

by donalfredom13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godwin Isokpan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Perez
Apr 08, 2025 -

Toyota of Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear that our service, sales, and parts departments have provided you with excellent service over the years. Your recommendation means a lot to us, and we look forward to continuing to serve you and your Tacoma! Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com

February 25, 2025

The service center has been a breeze to work with for eight years. I appreciate that the customer service extends beyond the purchase date. More

by Highlander Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Service Department
Feb 25, 2025 -

Toyota of Riverside responded

Thank you for your kind words! We're thrilled to hear that working with our service center has been a breeze for the past eight years. Your appreciation for our customer service beyond the purchase date means a lot to us. We look forward to serving you again! Best, Bri Connick -Customer Relations Manager- bconnick@toyotaofirverside.com

February 21, 2025

I am very satisfied with taking care of my car continuously for many years. I recommend your work to my friends, family, coworkers any anyone I come across. Thank you More

by Daisy Shelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Connick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James from Service Department
Feb 21, 2025 -

Toyota of Riverside responded

Daisy, Thank you for your kind words and continued trust in our services over the years! We truly appreciate your recommendations to friends, family, and coworkers. Your satisfaction is our priority, and we look forward to serving you for many more years to come. Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com

January 27, 2025

I purchased my Toyota Highlander 3 1/2 years ago and have taken it in for it's scheduled maintenance regularly. The service has been all I could ask for. The car still runs great, the waiting area is comfor More

by danjenkinsdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar, my Service Advisor
Jan 28, 2025 -

Toyota of Riverside responded

Thank you so much for your loyalty to us here, Dan! We're lucky to have you as a valued customer and we're happy to see our team takes great care of you and your Highlander. We hope it's treating you well and we hope to continue to work together for years to come. Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com

January 25, 2025

I absolutely love this dealership. They are always so professional and personable. From the moment I line up in the outside line to walking me up to the cashier. All the while updating More

by Stlrgirl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The men in service department are all great
Jan 27, 2025 -

Toyota of Riverside responded

Thank you so much for being a valued customer. We're happy to see you always receive 5-star service from start to finish and you drive home satisfied. We hope your Toyota is treating you well and we hope to continue to work together for years to come. Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com

November 26, 2024

It truly is about the service! We all got options and right? Ever since I moved to Riverside I started coming here as opposed to the other dealership in Ontario. Not that servic More

by frankdelcampo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Zamora
Nov 27, 2024 -

Toyota of Riverside responded

Frank, Thank you so much for your loyalty to us here. We're lucky to have you as a valued customer and we can't wait to share this amazing review with Joseph. We appreciate both your business and feedback and here's to another 10+ years of working together. Regards, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com

November 26, 2024

No appointment needed. Drove in and was immediately greeted and my service advisor. Joseph was excellent. Wait Time was brief. It was a very pleasant visit. Exceeded my exp More

by jose14torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Zamora
Nov 27, 2024 -

Toyota of Riverside responded

Jose, We appreciate you stopping by and we're happy to see that Joseph helped get you in and out in no time. We hope your vehicle's treating you well and we can't wait to see you here at your next service visit. Regards, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com

August 30, 2024

I bought a Toyota Highlander 2023 in September and till today I don't have a spare key. They keep saying that I should call Toyota not them. Once you leave there, you get poor response from them. Today I w More

by Senator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fadi Aridi
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

It would appear that the dealerships service department isn’t what it used to be. They took my truck in for some errors and I decided to have them do and oil change. I would have given them the benefit of More

by Waterkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Amaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Evangelista
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry the Serivce Dept isn’t listed.
June 07, 2023

Hola Riverside toyota Solo fui a cambiar llanta ami toyota corolla Estuve esperando 3horas wow mucho tiempo ... Jamas voy , prefiero ir regular. 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️😳😳😳 More

by Maripoza.718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rossie
Jun 07, 2023 -

Maripoza.718 responded

Rossie fue muy amable , pero el servicio fue muy feo 3horas esperando y solo cambie la llanta.

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