73 Reviews of Toyota of Riverside - Service Center
I will be back! I felt my car was check over well. A couple of major repairs suggested but no pressure to have them done immediately. I will be making an appt in th I felt my car was check over well. A couple of major repairs suggested but no pressure to have them done immediately. I will be making an appt in the near future. More
Regular maintenance check-up This visit was no different from every other visit l have made to this dealership. From the time I drove in until the time my service was completed, I This visit was no different from every other visit l have made to this dealership. From the time I drove in until the time my service was completed, I received prompt and clear information about the work that was being done. Waiting was easy and all of the staff treated me like I was important to them personally. I was extremely happy and completely satisfied with the service and the results. More
Misdiagnosis After a very expensive diagnosis for a new master cylinder from another mechanic, I took my 2002 4 runner back to Ernie Gonzalez at Toyota of Riversid After a very expensive diagnosis for a new master cylinder from another mechanic, I took my 2002 4 runner back to Ernie Gonzalez at Toyota of Riverside for a second opinion. He and his technicians did not find a problem saving me hundreds of $$. More
Exceptional The epitome of customer service !! STEVEN listened to my concerns. He took the time to speak with the mechanic to clarify the findings. A little extra The epitome of customer service !! STEVEN listened to my concerns. He took the time to speak with the mechanic to clarify the findings. A little extra time made all the difference. I will return for future service. More
VERY SATISFIED. I HAD AN OIL CHANGE, TOP OFF OF FLUIDS, TIRES ROTATED, ETC... STEVEN HELPED ME & WAS VERY NICE & THROUGH. I WAS VERY PLEASED. ALWAYS AM. I HAD AN OIL CHANGE, TOP OFF OF FLUIDS, TIRES ROTATED, ETC... STEVEN HELPED ME & WAS VERY NICE & THROUGH. I WAS VERY PLEASED. ALWAYS AM. More
The best I gave it a five star ratting for the best sales service by ziggy olguin and I also have purchased my first Toyota corolla s in 2004 by the same sale I gave it a five star ratting for the best sales service by ziggy olguin and I also have purchased my first Toyota corolla s in 2004 by the same sales man ziggy olguin I just wanted to say thank you and also to the whole team for making it happened by getting my new 2018 Toyota Corrola. More
Outstanding Service when I need to schedule a service it’s no problem. Evan always gets me in and out quickly. I have never had any issues with service. when I need to schedule a service it’s no problem. Evan always gets me in and out quickly. I have never had any issues with service. More
Great service Staff was awesome! Got me out imauoer fast I was only waiting for an oil change for a short time. Thank you so much for also washing my truck! Staff was awesome! Got me out imauoer fast I was only waiting for an oil change for a short time. Thank you so much for also washing my truck! More
Great 3rd visit for same complaint. They were able to hear thet noise i was complaining about. T by ey replaced parts and my car and i are happy again 3rd visit for same complaint. They were able to hear thet noise i was complaining about. T by ey replaced parts and my car and i are happy again More
they don’t care about the Toyota customers The previous day I try to make the appointment for the recall one service advisor said they are closed and the entrance sign is very clear until 6pm a The previous day I try to make the appointment for the recall one service advisor said they are closed and the entrance sign is very clear until 6pm and the time was 5pm , the next day they take 4 hours for do the recall the letter from TMSales said 1 to3 , and the guy Ernie Gonzalez try to push me to buy a new battery and the connector, the only thing I had to is clean with water and a paper towel. But he still pushing for flush the brakes fluids I will appreciate if Toyota of Riverside can train their employees in a more professional manner instead of employees being so condescending and disrespectful. way to buy the service , not bossing around way so disappoint there is a lot of brand in the market and clients are looking for good service , we got the impression that he was to rip it off with xxxxxxxx advise you need to change this , or have to do that , no sympathy for customer at all and we have 3 Toyota vehicles , definitely not to recommend our friends and family! More