Toyota of Riverside - Service Center

Horrible Customer Service Scheduled oil change appointment and 2 hours later my car still wasn't touched. they were rude and could careless. My car didn't get an oil change but Scheduled oil change appointment and 2 hours later my car still wasn't touched. they were rude and could careless. My car didn't get an oil change but I wasted hours of my day. More

Excellent service Polite and friendly car was done within 1 hour was returned clean and time was great at the delalership . All staff was friendly to work with Polite and friendly car was done within 1 hour was returned clean and time was great at the delalership . All staff was friendly to work with More

Brent always gives great customer service I go to Toyota to get maintenance on my car! I have gone to the Toyota in riverside for years and Brent has always been exceptional. I go to Toyota to get maintenance on my car! I have gone to the Toyota in riverside for years and Brent has always been exceptional. More

Great Customer Service - happy to be a customer I came in for service, as always I was greeted by Roberto Fraire, whom is professional, personal and well informed in his field of expertise. My car w I came in for service, as always I was greeted by Roberto Fraire, whom is professional, personal and well informed in his field of expertise. My car was well taken care and I was placed on a rental. When I picked up my car, it looked so clean - I hardly recognized it. The dealer had free hot dogs and drinks! I'm just another happy customer. More

Toyota of Riverside has always provided excellent scheduled and impromptu non-scheduled drive -in service. They've also provided numerous aftermarket accessories of which I am well pleased. scheduled and impromptu non-scheduled drive -in service. They've also provided numerous aftermarket accessories of which I am well pleased. More

5k Service Arrived early. I Was the 3rd person in line. Plenty of seating in the waiting room. Took about an hour and I was out the door! Arrived early. I Was the 3rd person in line. Plenty of seating in the waiting room. Took about an hour and I was out the door! More

Maintenance for my 2011 Avalon. Mike Brown is by far the most outstanding of the service personnel I have dealt with over the years with my Avalons and Camrys. Very professional and Mike Brown is by far the most outstanding of the service personnel I have dealt with over the years with my Avalons and Camrys. Very professional and helpful. I have complete trust in Mike. I have referred friends to Mike because of who he is. More

Customer Service Satisfaction For more than 13 years I have been participating and enjoying the good service of Toyota of Riverside, Service Dept. The Customer Service dedication For more than 13 years I have been participating and enjoying the good service of Toyota of Riverside, Service Dept. The Customer Service dedication of Mike Brown is enormeous, he goes the extra mile to satisfy Customer needs, with courtesy, honesty and full dedication to please the Customer. Congratulations Toyota of Rivserside Toyota, Service Dept., for having a Customer Service Rep., like Mike Brown, as well as rest of the Staff. They deserve each of them congratulations for a work well done, and the main thing, always satisfy Customers expectarion with courtesy and respect. More

Awesome First service for my new Corolla (purchased at Toyota of Riverside). I AM SO PLEASED WITH MY PURCHASING/SERVICE EXPERIENCE!!! 😁😁 I felt so comfortab First service for my new Corolla (purchased at Toyota of Riverside). I AM SO PLEASED WITH MY PURCHASING/SERVICE EXPERIENCE!!! 😁😁 I felt so comfortable and well taken card of at Toyota of Riverside Service. Thank you! More

Awesome Service Department...Mike Brown is the da man!!! A+++++ In my 40 years of existence, this is by far the best customer service (service department) which I have experienced with a car dealer. Much A+++++ In my 40 years of existence, this is by far the best customer service (service department) which I have experienced with a car dealer. Much to my amazement, they took the time to listen to my concerns and provide me with service that I actually needed with the car and not the "I think your car needs this, and I think your car needs that". In fact, it was recommended for me not to do the oil change, as I was still not at the necessary miles. During the time that I waited there, they also kept me updated on my vehicle and let me know how everything was going. The waiting area was also phenomenal! Not only did they provide water, but they offered free danishes as well. They must've known I'm a sucker for danishes. Low and behold they also had the cream cheese ones. Its like my Toyota must've told them before I showed up...Creepy and weird at the same time!!! But the danish was bomb!! Also a big shout out to Mike Brown. The coolest dude! He was the one that helped me during my visit and was a total professional. Went way above any of my expectations. Usually these service guys have jelly stains on their shirts and are extremely rude and pushy. They make you want to punch them in the face. But not Mike.....Highly recommend scheduling your service with them...And be sure to ask for Mike Brown...Tell him Sal sent ya!!!! More