Toyota of Runnemede
Runnemede, NJ
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733 Reviews of Toyota of Runnemede
Ignorant people made my poor 62 yr old mother cry service was terrible not her fault she is poor. Paul your used sales manager is a disgrace he contacted my mother saying he had cars in her range when we got was terrible not her fault she is poor. Paul your used sales manager is a disgrace he contacted my mother saying he had cars in her range when we got there the laughed at us when we said 3 to 4 thousand we got up and walked out More
I was a victim of what appeared to be "bate and switch" in mid-February. I had made arrangements to drive an hour from home to test drive and purchase a Camry Hybrid LE from this dealership. I confirmed t in mid-February. I had made arrangements to drive an hour from home to test drive and purchase a Camry Hybrid LE from this dealership. I confirmed twice over the phone using the VIN that the vehicle was in fact on the lot. In addition, the website confirmed this as well. When I arrived the salesman drove up a different car for me to test drive. Not only was it the wrong color, it was an SE, not an LE. His respsonse was, "Oh, really? Well test drive this one, they all drive the same!" I insisted that he bring out the LE and lo and behold, after an hour it could not be located. In the meantime, he tried to sell me a Prius, a Camry that wasn't Hybrid or a Camry SE. I had done my research and I knew what I wanted. When I left, the manager made some excuse about the car being there the day before and he even saw someone test drive it, but there were a lot of sales that day and employees had to stay at the dealership very late... perhaps the car was sold and just not documented yet. When I got home and looked it up on the website again, they had changed its status to "may be in the build phase." Don't bother with them. I found just what I wanted at a dealership in Philadelphia with more features and at a much better price! More
Toyota of Runnemede has a great sales person , Fred who helped me buy 2024 Camry. Everyone displayed professionalism and good customer service! helped me buy 2024 Camry. Everyone displayed professionalism and good customer service! More
Buyer beware. Save you or your family stress. They pull some shady stuff. Seeking counsel to bring suit against them. Toyota is a wonderful car so find another de Save you or your family stress. They pull some shady stuff. Seeking counsel to bring suit against them. Toyota is a wonderful car so find another dealer locally. I won't recommend any because that is not what this is about. I wish I could undo the whole deal. What a mistake. Again it isn't the car it's this dealership. Never seen anything like it. More
Had a deal with the salesman then all of the sudden Fred the used car GM said they couldn’t sell the 4runner because there was a title mistake. The next day the car was listed 6k higher online. Real typical the used car GM said they couldn’t sell the 4runner because there was a title mistake. The next day the car was listed 6k higher online. Real typical sleezy dealership. More
We had great experience on a 2024 Rav 4 XLE. Farrell, Terrell and Greg put together a great deal that we could not find at a local dealer in Monmouth County. Farrell, Terrell and Greg put together a great deal that we could not find at a local dealer in Monmouth County. More
I had a great experience at Runnemede Toyota. Phil was a superb salesman from the start of the purchase of my husband's 4Runner to him personally delivering the vehicle to my husband Mike! We Phil was a superb salesman from the start of the purchase of my husband's 4Runner to him personally delivering the vehicle to my husband Mike! We were supposed to purchase a vehicle at another dealership that completely ruined everything. Great comeback matching up with Phil...he worked hard to make everything smooth and did it professionally. Thank you Phil !! More
i had a miscommunication with the sales guy irpham and i called them back to clearify again and stated my credential and request to hold my car. to my utmost shock They had sold my car to somebody else called them back to clearify again and stated my credential and request to hold my car. to my utmost shock They had sold my car to somebody else and failed to provide any accommodations. Rather i was sent back and promised a car within 2 days which did not happen and they denied to give a car untill i wait for another. They took deposit to hold my car i am stuck with this! Sadly but truly this shouldn't happen to anybody at any cost. I am still waiting... More
My daughter recently purchased a Corolla from Toyota of Runnemede. She had an issue with the front bumper of the car, so we stopped by to see what could be done to fix it.. The issue was fixed with another Runnemede. She had an issue with the front bumper of the car, so we stopped by to see what could be done to fix it.. The issue was fixed with another Corolla that has a better trim package & 20,000 less miles than the original Corolla, for the SAME payment!! Helpful, honest, understanding & friendly our sales person Steven was, I give him a 5 star rating & highly recommend going to see him if you’re in the market for a new (or used) Toyota you will NOT be disappointed. More