Toyota of Santa Barbara

My experience at Toyota of Santa Barbara Two thumbs up!!!! My whole experience was great!!! Starting with my wonderful salesperson...Andres, all the way through signing the papers and driv Two thumbs up!!!! My whole experience was great!!! Starting with my wonderful salesperson...Andres, all the way through signing the papers and driving away in my new car. It doesn't stop there....someone is always there if you need them. More

Got me the Truck I wanted! Have had Toyotas for years and bought my last truck at Toyota of SB so went back again to see if they could help me find a new one. They found one th Have had Toyotas for years and bought my last truck at Toyota of SB so went back again to see if they could help me find a new one. They found one the color I wanted and got it in quickly for me. More

Service Came in with a lack of power issue in a 02 prerunner. It appears to have been corrected. I’m old school but realize diagnostics must be paid for... Came in with a lack of power issue in a 02 prerunner. It appears to have been corrected. I’m old school but realize diagnostics must be paid for... More

Overall great On each visit, I was able to test drive the car. All my questions about the car and the requisite service and maintenance were answered, which was gre On each visit, I was able to test drive the car. All my questions about the car and the requisite service and maintenance were answered, which was great. Sam's calm, conversational, and patient approach stood in stark contrast to the hostile and defensive approach of some of the sales people I met at another Toyota dealership. That difference was enough for me to take my business to this Toyota over the other ones I visited. More

Bryan Dunn did a great job! Good experience! Very helpful. Spent a lot of time explaining the dashboard to me after I bought the car. Bryan even asked me to come back after I dr Good experience! Very helpful. Spent a lot of time explaining the dashboard to me after I bought the car. Bryan even asked me to come back after I drove the car for a while if I had questions. He was quite patient. More

Outstanding My recent purchase of a new Toyota 4Runner was exciting from the start. I was introduced to a Sales Consultant that was knowledgeable, friendly and we My recent purchase of a new Toyota 4Runner was exciting from the start. I was introduced to a Sales Consultant that was knowledgeable, friendly and went out of his way to ensure all of my concerns & questions were addressed. Highly impressed with the overall communications between departments within Toyota and the ease of completing the purchase. Am grateful to Sam Ladd for his time and expertise with this vehicle. More

Buying a new Prius The experience was relatively easy. We had time to make our own decisions, but also enough information to make informed ones. We tried out a couple of The experience was relatively easy. We had time to make our own decisions, but also enough information to make informed ones. We tried out a couple of cars before settling on the one we chose; the dealer was able to get us the color I wanted within 48 hours. More

Not customer friendly enough Prefer to make appointments with a service rep., not your phone girl. Got inaccurate info regarding the need for brake work. No longer a customer. Prefer to make appointments with a service rep., not your phone girl. Got inaccurate info regarding the need for brake work. No longer a customer. More

Very friendly and no pressure Everyone was awesome especially Sam Ladd. Very considerate of my entire family and did not try to pressure us. Look forward to working with them aga Everyone was awesome especially Sam Ladd. Very considerate of my entire family and did not try to pressure us. Look forward to working with them again. More

This was the best new car buying experience. I called john at santa barbara toyota,told him what i was looking for,which they had.I made the trip from the valley,met with john the sales manager,w I called john at santa barbara toyota,told him what i was looking for,which they had.I made the trip from the valley,met with john the sales manager,who set me up with andreas alvarez.Looked at the truck,test drove the truck and deal was done.Very smooth and easy transaction.This place is great,very professional and no pressure.Andreas was very professional,showed me all the options and how everything worked,and could answer all my questions.Thank you all,especially andreas alvarez,for making this painless and a good experience.I will definately be back for my next purchase. More