Toyota of Santa Barbara

All I can say is Wow! Vidal Casares was the Best Sales Consultant we have met and we love our car. He did not just sell us a car, he uncovered what my husband and I needed for our lifestyle. He listened t Consultant we have met and we love our car. He did not just sell us a car, he uncovered what my husband and I needed for our lifestyle. He listened to us and made our car shopping experience feel great and personable. There are no doubts in my mind that this is the car for us because our whole experience felt right. We had gone to about eight different car lots in a week and a half and didn't feel comfortable in any of them because of the customer Service, sales people, and inventory. We also got to meet one of the managers at Toyota named David Zuniga, he was very friendly and welcoming; he works really hard and makes things happen. Vidal is the Best Sales Consultant we have ever met and we will continue to ask for him when we or any of our family members are buying a car. I recommend Toyota of Santa Barbara California to anyone and ask for Vidal Casares because he will give you not only the best deal, but also the best world class experience and will make you feel content with your purchase of your car. More

My visit to Santa Barbara Toyota was originally for service to replace license plate lights & lenses. I went to the Parts Dept to preorder the parts and was assisted by Hai Le. He took the extra step t service to replace license plate lights & lenses. I went to the Parts Dept to preorder the parts and was assisted by Hai Le. He took the extra step to go out and check my car to insure the correct parts were ordered. Hai noticed one of the lens was jammed up into the bumper, and took the time to repair it himself. Because of Hai Le's willingness to fully assist me, he eliminated unnecessary charges for parts and service! Excellent example GREAT customer service! Thanks! More

I had been shopping around dealerships for a truck when I walked in to toyota. Vidal Cazares was my salesperson. I let him know what type I was interested in and he never tried to steer me away from it;howev walked in to toyota. Vidal Cazares was my salesperson. I let him know what type I was interested in and he never tried to steer me away from it;however he did explain the features of the other trucks. Vidal is very knowledgeable and helpful. When I let him know I was not quite ready to purchase he did not pressure me into making a decision. He told me to take my time. His concern was to make sure I drove off with the vehicle I was looking for. Eventually I returned to the dealership and Vidal had the truck transferred in from another dealer. I would highly recommend Vidal Casarez and the dealership. Thank You Vidal Casares for making my experience so comforting. More

I recently bought a Toyota Prius. The first time I went to the dealership I was only there to research and test drive the Prius. Conrad Brooks showed me the car without being pushy. He was very friendly an to the dealership I was only there to research and test drive the Prius. Conrad Brooks showed me the car without being pushy. He was very friendly and knowledgeable about all features of the car. When I decided to purchase the Prius, he made sure the car was exactly what I wanted and transported the car from another dealership within a day. He was a pleasure to deal with and I would recommend him and the dealership. P.S. I received horrible treatment in Ventura, in comparison. More

I leased my car from this dealership three years ago and it was time to either trade in or purchase it. Conrad Brooks and Jenny helped me decide that keeping the car was a much better deal and worked to get it was time to either trade in or purchase it. Conrad Brooks and Jenny helped me decide that keeping the car was a much better deal and worked to get me the best rates and financing. As the lease came near, Conrad called to follow-up but was not "pushy" and when it came time to come in, Jenny called in advanced to gather pertinent information so she could have the figures ready that I would need to make an accurate decision. I was recognized and greeted appropriately by everyone at the dealership and the place was buzzing w/ happy customers. I've always had my Camry serviced at this dealership as well and that experience has been impeccable as well. More

Conrad was very helpful and professional with his knowlegde of Toyota products. There are so many options that are out there it is hard to make a decision. What is really needed is to look into other knowlegde of Toyota products. There are so many options that are out there it is hard to make a decision. What is really needed is to look into other financing before you commit to buying. When I'm ready to buy I will be back. More

It was great and they took care of our kids while negotiating the price. We came late at night because both of us worked and they did not mind that we kept them busy until 9PM even if they were suppo negotiating the price. We came late at night because both of us worked and they did not mind that we kept them busy until 9PM even if they were supposed to close at 8PM. I'll definitely think of coming back in a few years for buying a new car. More

I went to purchase a new 4Runner, but when I got to the dealership I was disappointed by the new body style. David took his time with me, walking me thru the upside of the new 4Runner, and then found a co dealership I was disappointed by the new body style. David took his time with me, walking me thru the upside of the new 4Runner, and then found a couple used 4Runners with the body style I did like. He test drove all of them with me. Still undecided, he also walked me thru the Highlander & the Highlander Hybrid. He was very knowledgable & helpful & patient with me. More

Conrad was great! We bought a new Prius and Conrad was very knowledgeable, courteous, and very helpful with us in our decision on which car to purchase. He thought of our needs and not his. We love the c very knowledgeable, courteous, and very helpful with us in our decision on which car to purchase. He thought of our needs and not his. We love the car it has been awesome! We highly recommend Toyota of Santa Barbara and Conrad to anyone in the market for a car. Mark Huston More

We have used Toyota of Santa Barbara twice now to purchase our vechiles and have been extremely staisfied with our service. Our first visit I was a first time car buyer. Our sales associate Conrad al purchase our vechiles and have been extremely staisfied with our service. Our first visit I was a first time car buyer. Our sales associate Conrad along with the finance department made it very easy for me to find my perfect car that I could qualifiy for and afford! I knew after our first visit that I wouldn't use any other associate or dealership for my future purchases! Once my family grew I needed to up grade to a larger vechile, and they made my trade in and new purchase so easy! I have referred many friends and family to Toyota of Santa Barbara and will continue to! Thank you Conrad and everyone at Toyota for all your help and generosity! More