Toyota of Santa Barbara

The staff at Toyota was very helpful during my most recent search for a new car. Chris was knowledgeable as well as friendly. I will definitely purchase my new car at Toyota. Chris really showed me recent search for a new car. Chris was knowledgeable as well as friendly. I will definitely purchase my new car at Toyota. Chris really showed me just how superior the Toyota brand is compared to other vehicles. Thanks Chris!!! More

I came in to look at the dealerships inventory of used trucks and was very impressed at your costumer service. Even though i wasn't planning on buying a truck, I came home with a great 2001 Tundra. After trucks and was very impressed at your costumer service. Even though i wasn't planning on buying a truck, I came home with a great 2001 Tundra. After my exprience with Toyota I doubt I will ever go back to a Ford. Thank You More

i like my new used car. I like the way that i was i like my new used car. I like the way that i was treated by george and his coworkers. i am happy with my purchase fro the Toyota dealer ship. I we i like my new used car. I like the way that i was treated by george and his coworkers. i am happy with my purchase fro the Toyota dealer ship. I went in that day and wasnt sure i was going to buy a car.. I drove off the lot with a new used car.. George was friendly and knowledgeable and professional. More

Thank you, Conrad! My brother and his wife have been car shopping for a long time. Since I consider myself a 'CAR' girl, they count on me to help them car shop. We looked at Honda, Lexus, Ford...Toyota wa shopping for a long time. Since I consider myself a 'CAR' girl, they count on me to help them car shop. We looked at Honda, Lexus, Ford...Toyota was by far our favorite. Conrad was the only salesperson who actually had our needs as his first priority. Again, thank you, Conrad! More

We found George (Jorge) to be knowledgable, courteous, and efficient in helping our purchase of a new 2010 Prius. George was personable and attentive to our needs and found the exact car we were looking f and efficient in helping our purchase of a new 2010 Prius. George was personable and attentive to our needs and found the exact car we were looking for. Thank you George and Toyota of Santa Barbara, Joel Harwin. More

Jorge was very helpful. The entire staff was friendly including the manager and finance staff. The kids loved the popcorn and the toys in the dealership kept my 3 year old busy. The staff was knowledgeab including the manager and finance staff. The kids loved the popcorn and the toys in the dealership kept my 3 year old busy. The staff was knowledgeable and knew the Toyota Sienna inside and out. I would recommend SB Toyota to friends. More

I started visiting S.B Toyota three months before I intended to buy. I met Jorge the first day and he was very helpful and patient for months until I made up my mind on model and color and then kept me intended to buy. I met Jorge the first day and he was very helpful and patient for months until I made up my mind on model and color and then kept me well advised of the status of my order until it arived two months later. I always knew the current status of new vehicle deliveries to S B Toyota, and Jorge made sure I had opportunities to look at other models and colors while I was waiting for my original order. I had multiple test drives and Jorge was very thorough in introducing me to all of the features of my new Prius. More

Everyone was very friendly and attentive. Jorge from the beginning was very professional but at the same time he made me feel at ease with he wonderful personality. Jorge is the definition of customer care. beginning was very professional but at the same time he made me feel at ease with he wonderful personality. Jorge is the definition of customer care. He is a great asset to your organization, because of him I will for sure recommend my friends and co-workers to Toyota of Santa Barbara. More

We bought a 2010 Prius II in December ’09, and we had a good experience. Our salesmen were Juan Beltran and Farrell Odendhal. At first, we tried going through the Costco Auto Buying program, but the pric good experience. Our salesmen were Juan Beltran and Farrell Odendhal. At first, we tried going through the Costco Auto Buying program, but the price quoted to us was too high. Without using the program, Farrell gave us a price that we were comfortable with after we told him what our expectations were, and Juan went out of his way to get us the exact car, color, and package that we wanted. Juan was very friendly and informative, especially when we first took a test drive. We didn’t feel pressured to buy, although we did feel as if they did initially try hard to get us to buy at a higher price and purchase one of the cars on the lot at the time (not what we wanted) using standard sales techniques. That is their job though, after all, so we were able to look past that. This was our first new car buying experience, so we don’t have anything to compare to, but our experience was pretty much what we envisioned it would be. We brought our car home on the same day that we went into the dealer. Quite unexpected, as we were expecting a long wait time for the car we wanted to be ordered. The day after we brought our Prius home, we did encounter one hiccup. We were being driven crazy by the dreaded constant reverse beep and wanted to get it changed to a single beep. For the 2010 model, this has to be done by the dealer. We found they wanted to charge us $110 to change a setting. But we spoke to Kurt Dohy, the customer relations manager. He comped the charge for us, agreeing to change the setting for free, and proved to us that this dealership cares about making you happy and satisfying the customer. Overall, we had a good experience, and we would recommend buying a new car here, especially if you want to support local businesses. More

The staff at Toyota of Santa Barbara were very friendly and warm. While David and I were filling out paperwork for the used truck I purchased. They got some pizza from Costco and offered me some. Pizza AND and warm. While David and I were filling out paperwork for the used truck I purchased. They got some pizza from Costco and offered me some. Pizza AND a truck? Awesome. The test drive went well and the experience overall was honest and up-front. The prices for the vehicles seemed a little high, but I suppose that is the way it goes in Santa Barbara. More