Toyota of Slidell

We love, love, love our 2015 Prius 4 Matthew Diaz was new but thorough; and very courteous and professional. He answered ALL of our questions and if he didn't know he promptly got the an Matthew Diaz was new but thorough; and very courteous and professional. He answered ALL of our questions and if he didn't know he promptly got the answer. We really just came in to 'see' what was available. So to say we were skeptical about getting a new car is understating it. We stated what we were looking for and had not really convinced ourselves to trade in our Prius 2013. Matthew worked with us showing what we could get in a new car. And, the rest of the story: We bought a 2015 Prius 4 and got a great deal. Matthew was so happy for us and we love our new Prius. "Thank you, Matthew. More

Great Service Experience I knew what I wanted when I stepped onto to the lot and this dealership was able to deliver. Not only did they come up with the right vehicle, but I knew what I wanted when I stepped onto to the lot and this dealership was able to deliver. Not only did they come up with the right vehicle, but it was a painless experience to boot. I personally enjoyed working with the salesman, Matt Dias, who did not play any games and was just a straight shooter. Although I am out of town a lot, I plan to bring my vehicle to this dealership for any servicing, I feel they are trustworthy. More

Love the 2016 Toyota Highlander Salesman Matthew was a newbie but he was totally professional and courteous and the buying experience went smooth.Love our new Highlander. Would have Salesman Matthew was a newbie but he was totally professional and courteous and the buying experience went smooth.Love our new Highlander. Would have gave a 5 if when the free car wash anytime promise was more than a rinse and go and I had to rewash it myself because of the water spots and streaks. Looked awful. More

My new car experience I bought a car last weekend from this dealership. Both my salesman, Adam Meyer, and the Finance Manager, Vic Jones, went above & beyond to get me a I bought a car last weekend from this dealership. Both my salesman, Adam Meyer, and the Finance Manager, Vic Jones, went above & beyond to get me a better deal, as well as make this the smoothest car buying experience I have ever had. Both fought hard to get me a much better deal than I ever dreamed I could get,. I would absolutely do business here in the future. Thanks to you both for this great experience, I love my new Camry! More

Poor service when getting truck touched up as promised Bought 2012 certified pre owned tundra. Salesman said they come flawless as a certified preowned. After truck comes out of body shop it had scratches Bought 2012 certified pre owned tundra. Salesman said they come flawless as a certified preowned. After truck comes out of body shop it had scratches that are claimed to be fixed but highly noticeable. Scratches were put on the truck in the attempt to remove a "residue" caused by previous owner. Still residue that wasn't completely removed. Workers left dirty fingerprints in the cab. Rear bumper is still twisted and wasn't fixed. More

Mixed Review To start my vehicle of choice was a new 2016 Tacoma. Those were not coming in a fast as the dealer expected. My salesman Joseph Ciruti did an To start my vehicle of choice was a new 2016 Tacoma. Those were not coming in a fast as the dealer expected. My salesman Joseph Ciruti did an excellent job. He did a great job of communicatin with me and keeping me in the loop while waiting on my Tacoma to arrive. His boss the sales manger Aaron Blum did the exact opposite. Aaron was not very willing to take anything off the new vehicle. He didn't give me a very fair price for my trade in either. I had to basically beg to get an extra $500 for my trade. Then I specifically said I did not want step bars on my 2016 Tacoma almost 30 days before it arrived. I was assured it would not be an issue. Tacoma arrived and it had step bars. I asked them to be removed and taken of the price of the vehicle. I was told that they would be removed but the weren't coming off the price and that I had to keep them. Another cost I didn't expect $579. I fell that sense they were brand new they could have removed them and sold them in the parts department. Again Aaron was not willing to work with me. There was also 1 more issue with Aaron that I will not blast him for in this review. Besides the sales manger Aaron Blum I had a great experience and would recommend Toyota of Slidell. More

Caring customer service Great experience with Toyota's team. From salespeople to the higher ups they make dealing with the purchase and upkeep of a vehicle so much more than Great experience with Toyota's team. From salespeople to the higher ups they make dealing with the purchase and upkeep of a vehicle so much more than just a business.. More

Slidell Toyota is the BEST I brought my car by for an oil change and with the help of some coupons, I decided to have a couple of other things done. The Service staff are profe I brought my car by for an oil change and with the help of some coupons, I decided to have a couple of other things done. The Service staff are professional and courteous (especially while under pressure) and I appreciate that they were able to service my vehicle and have it ready sooner than I expected. It's always a pleasure doing business with the staff at Toyota of Slidell. More

Service/Maintenance Was in for regular service/maintenance on August 19, 2015, everything went well, very proficient crew, wait time was average for work being done. Tha Was in for regular service/maintenance on August 19, 2015, everything went well, very proficient crew, wait time was average for work being done. Thanks guys... More

Service Advisor My car was scheduled to have tire rotation and replacement of the front passenger seat air bag sensor per recall. The original service writer, Jeffre My car was scheduled to have tire rotation and replacement of the front passenger seat air bag sensor per recall. The original service writer, Jeffrey Frederick, apparently failed to follow up with the parts department regarding the parts. When another service writer, Chris Juge, informed me that the parts were not available, I questioned why because the parts were supposed to have been ordered two months prior. Chris then checked with the parts dept. and found that the parts were actually there. Chris was extremely polite and apologetic, and although Jeffrey was within earshot of our conversation, and was the person who caused this problem, he did not offer an excuse or an apology. From the onset, I noticed that Jeffrey displayed an aloof attitude. When I first arrived at the dealership, Jeffrey asked me why I was there. I assumed that he should have known why I was there, if he had reviewed my records, and since I had an appointment, but I went ahead and explained why I was there. Apparently, Jeffrey didn't follow up as he should have. I have always had great service at this dealership, and I will continue to have my car serviced there, but I will never allow Jeffrey to write up my service call. Again, I cannot praise Chris Juge enough for his assistance in this matter. Chris has always been extremely helpful, courteous and patient. More