Toyota of Stroudsburg

I went to the dealership because of a phone call from the bank who held my lease. They called me regarding the end of my lease of the RAV4. I was confused because the lease wasn't up until May 2012. So I de bank who held my lease. They called me regarding the end of my lease of the RAV4. I was confused because the lease wasn't up until May 2012. So I decided to go to Halterman's dealership where I met Kevin Cancannon, he was very helpful in answering my questions. In addition he asked if I would consider leasing another RAV4, before the lease ended. I said yes if the payments would fit into my budget. He consulted with John Grello and John showed me that I could lease a new RAV4 for less than what I was currently paying. I couldn't believe on what saw on paper. Immediately said yes. Kevin and John made this a wonderful experience for me. I know I will return to Halterman's when my new lease is expiring. Thank you all. I am enjoying my new RAV4. Kathleen LoMonaco More

My buying experience at halterman's dealership has met all of my expectations. I was given a good price on the Toyota Sienna model I requested and Matt was able to custom order the vehicle through Nissan all of my expectations. I was given a good price on the Toyota Sienna model I requested and Matt was able to custom order the vehicle through Nissan manufacturer for me and had the vehicle delivered in time for the promotion period. I could not have asked for more. It was also very convenient to iron out all of the details ahead of time via email and phone with Matt so that for my vehicle pick up day, it went smoothly. Given our busy schedule, Halterman's customer service made my buying experience very time efficient and pleasant. Thank you. More

The team was great. They want out of there way to find the van we needed and get it ready quickly to fit our schedule for pickup. I liked the way the pricing worked. I live in NJ and most of the dealers the van we needed and get it ready quickly to fit our schedule for pickup. I liked the way the pricing worked. I live in NJ and most of the dealers I spoke with only quoted me the sticker price when I shopped online and called the dealer. Haltermans cut straight to the point and offered me $500 over invoice right from the start. My negotiations were fair My price but I will aways want a little more money off the vehicle! More

We went to the dealership to pursue a great deal on a new Rav4. I had received a mailer from the dealership indicating they were willing to pay top dollar for my 10-year old Rav4 to "trade up". We were greet Rav4. I had received a mailer from the dealership indicating they were willing to pay top dollar for my 10-year old Rav4 to "trade up". We were greeted immediately by Kevin Concannon. He asked what we were looking for and we said "a great deal". We asked what Ravs were available on the lot. I also asked for a explanation of the different models available. Kevin was very thorough in providing this information. We looked at 2 models the Sport and the Limited. We asked to have the numbers run on the Limited, and for the sales manager to evaluate my 2001 Rav. They came up with a sales number, and we asked them to do better. They gave me what I considered a fair credit on my trade, so it was just a matter on negotiating the bottom line. After some discussion between my husband and myself(although he thought we would be in a better position to negotiate a lower price if we gave it 24 hrs.)we came to accept the offer on the table. We felt we were treated fairly and made the good deal we were after. More

The Kindness and professionalism as well as the time that was taken to allow me to explain my needs were exhibited by everyone. The patience and understanding shown by Kevin was above and beyond what I would was taken to allow me to explain my needs were exhibited by everyone. The patience and understanding shown by Kevin was above and beyond what I would have expected. More

I wrote a glowing review earlier THAT I AM NOW AMMENDING. Since my purchase I have received emails, coupons, etc from this dealership addressed to my husband--WHO WAS NOT THE BUYER--thanking him for his pur Since my purchase I have received emails, coupons, etc from this dealership addressed to my husband--WHO WAS NOT THE BUYER--thanking him for his purchase. I sent a friendly email pointing out that I was the purchaser, it WAS my signature on the check, and not my husband yet they continue to contact my husband, through me, with their mailings. How obnoxious! Further, when the transaction was completed--I thought-- about a week later I received a notice from my bank informing me about an additional payment to Haltermans. I had been told that this "deposit" would never be put through. When I questioned it I was told that I was right in thinking the $500 was never meant to be put through and the salesman couldn't tell me why it happened. He promised to investigate it but failed to do so. When I talked to their accounting office I was told that they would credit my account but I would still owe the $500 and how did I want to pay that? The bottom line here is that I was quoted a final price, for which I wrote a check, and they gave me a bill of sale that had a $500 difference and I was told not to worry about it. I was never given a receipt for the $500 which was another reason I thought it was not going to be put through to the bank and nowhere on any of the paperwork was the $500 noted as a deposit on the car. They said that since it was a cash transaction they probably rushed through the paperwork and didn't do it carefully. Now I feel as if I've been ripped off and if I could return the car I would. I will NEVER deal with these people again. They seem pretty shady, in retrospect. I am deeply disappointed and totally disgusted. More

when i received a phone call from mrs helman inquiring my interest about new toyotas she was very courteous, knowledgable and if she was not sure she promptly returned call with info, i'm not sure of this la interest about new toyotas she was very courteous, knowledgable and if she was not sure she promptly returned call with info, i'm not sure of this ladys' job title but she certainly is working FOR your dealership and deserves recognition a raise, to me her job would seem tidious, employees like these are hard to find, although my finances are not ready at this time to step into another new car payment, if indeed i would buy a car in the future, mrs helman should be credited, she understood my situation and would contact me at future dates to see if anything has changed with my situation, i thanked her very much, something i don't do on the phone More

Our sales representative was very helpful in finding a vehicle that best suited my families needs. He was very patient and knowledgeable of the vehicles. I plan to revisit Halterman's in the future and al vehicle that best suited my families needs. He was very patient and knowledgeable of the vehicles. I plan to revisit Halterman's in the future and also to refer friends and family to your dealership. More

Eric was very knowledgable and informative about the technology of the Toyota Prius that I was interested in. He was enthusiastic, warm and supportive as I went through the decision-making process. Quit technology of the Toyota Prius that I was interested in. He was enthusiastic, warm and supportive as I went through the decision-making process. Quite honestly, Eric was the most kind and thoughtful sales associate I've ever worked with. More

Our experience at Haltermans was stress free and Our experience at Haltermans was stress free and comfortable! We were NOT pressured to purchase a vehicle, we were shown used, as that was what we wa Our experience at Haltermans was stress free and comfortable! We were NOT pressured to purchase a vehicle, we were shown used, as that was what we wanted, and we were also shown new, which was great, for comparison to the 2010 Toyota Rav4, that we did purchase. Our salesman, Tracy, was super. He was friendly, honest and knowledgable, which made us feel comfortable and not stressed. Having once owned 6 cars, we have been to a few dealerships, the first 4 cars were 4 different places in NJ! So, we can compare. We HIGHLY recommend Haltermans for used and new Toyotas! More