Toyota of Stroudsburg
East Stroudsburg, PA
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I became aware Halterman's through AutoTrader.com while I was searching for a used Toyota 4 Runner. Having found a 2005 4 Runner with very low mileage, I first spoke with the Internet Manager from Halterman was searching for a used Toyota 4 Runner. Having found a 2005 4 Runner with very low mileage, I first spoke with the Internet Manager from Halterman's who then connected me with my salesman, Robert "Coach" Acosta. I spoke with "Coach" regarding the 4 Runner I was inquiring about to determine if it was worthwhile for me to make the trip from my home in York, PA. He confirmed the vehicle was in excellent condition. I made the 2 hour trip that very same afternoon, met with "Coach" and Mr. Richmond, and with very little "haggle" and deal was signed that same day. I returned to the dealership two days later to pick up the vehicle which was spotless. Cannot speak highly enough about my experience with "Coach", Mr. Richmond and all of the fine folks I met with at Halterman's. They are certainly a class act and well worth my drive. I would recommend them to anyone and everyone. Thanks again for all of your help. Lori L. Dugan More
Robert "Coach" Acosta totally focused his time on my visit, courteous, and informative. He had pride in his dealership, as he should based on the tour. Service dept checked an issue I had promptly, he visit, courteous, and informative. He had pride in his dealership, as he should based on the tour. Service dept checked an issue I had promptly, helped me decide. Fair price, great car, Good Man More
purchased two (2) vehicles at Haltzman over the past six (6) years and was extremely happy with the service, I had received at this dealership. I kept coming back to service my vehicle for the exceptional (6) years and was extremely happy with the service, I had received at this dealership. I kept coming back to service my vehicle for the exceptional customer service I received from Melissa. I purchase my second vehicle from the same dealership because of the service that has been provided to me in the pass. When purchasing a vehicle you also want to make sure that when it is time to service the vehicle that you get the best advice and same courteous service as you did when you purchased the vehicle. With service personnel like Melissa Betsock I have received not less than outstanding service. More
Melissa was extremly helpful. She addressed all my Melissa was extremly helpful. She addressed all my concerns. Melissa was polite and got my vechlie back in a timely fashion. It never fails on numer Melissa was extremly helpful. She addressed all my concerns. Melissa was polite and got my vechlie back in a timely fashion. It never fails on numerous visits she was always always pleasant amnd thoughful, and most of all a real proffesional. She make me feel at ease. I found her to be an asset and a credit to your company. Kudos! -Sincerely and Respectfully- Eugene Jue More
Melissa and the service team at halterman's toyota are wonderful and always make my visits to the dealer a great experience they are kind and always have a good attitude they always explain any any extra wonderful and always make my visits to the dealer a great experience they are kind and always have a good attitude they always explain any any extra service my car may need other than the oil change and tire rotation I usally go there for. I like going there because they are professional at there jobs and quick at what they do and I always leave there knowing I got the best service and that is why I do not take my car to any other service center.Melissa keep up the good job and thank you for all your help. Thanks, Carlos More
Purchased vehicles at this dealership before. Would recommend to anybody if asked. Friendlier staff then most dealerships. Professional operation, I was in and out in record time. Little pushy thou recommend to anybody if asked. Friendlier staff then most dealerships. Professional operation, I was in and out in record time. Little pushy though when trying to sell extended warranty. I felt like I was committing a crime when I opted not to purchase it. More
This was our first Toyota purchase and John Salvo was instrumental in getting us the best deal possible. He was thorough, informative, and willing to go the extra mile. We will definitely come back to instrumental in getting us the best deal possible. He was thorough, informative, and willing to go the extra mile. We will definitely come back to purchase our next vehicle and will do so through John Salvo again. He made this purchase seamless and painless....exactly how it should be. The dealership itself is beautiful, clean, and very friendly. We get our oil changes through their service department and have always been treated quickly and expertly. The service personnel are very professional and do a very competent job. Thanks to John again for making this new and first Toyota purchase a wonderful experience. More
Overall, customer services was good. Al answered all questions and handled the transactions fairly smoothly. Al selling approach is good, no pressure felt to buy. Took whatever time necessary to review questions and handled the transactions fairly smoothly. Al selling approach is good, no pressure felt to buy. Took whatever time necessary to review other vehicles, options, etc. It wasn't until I found out later I may have been able to negotiate lower price on vehicle purchased based on Internet research. Still, with Halterman's service promotion, deal was perceived as fair. More
Generally, buying a car is like going to the dentist - an unpleasant but necessary experience. I must say that I found Rich Rizzo to be a pleasure to work with and very congenial. We had already done our res unpleasant but necessary experience. I must say that I found Rich Rizzo to be a pleasure to work with and very congenial. We had already done our research and had a sense of what we were looking for in a used car. We did not feel like he was using any sales "tactics" on us and we felt very comfortable working with him. He listened to our needs and helped steer us to several possibilities. I think Rich had a good sense of current inventory and what might work for us. As we need to purchase at least two more cars over the next 6 months, I plan to seek out Rich further and hope to do business with your dealer. Regards, Bob Intartaglio More
great job the boys did on getting me in my awesome truck,this is the third vehicle from Haltermans and have always had a good experience,no matter whether it was in sales,or in service,they have alway truck,this is the third vehicle from Haltermans and have always had a good experience,no matter whether it was in sales,or in service,they have always done what it has taken to help get me in the car or truck that i've wanted and thats why i would recommend them to any of my friends. More