Toyota of Stroudsburg

Great Car Dealership I got a great deal at haltermans. My salesman was Larry and I would recommend him. I've talked to many car salemen and Larry was by far the best I've I got a great deal at haltermans. My salesman was Larry and I would recommend him. I've talked to many car salemen and Larry was by far the best I've ever dealt with. Hes a genuine good person that isnt just acting like a robot salesman like most others. My whole experiance was excellent from when I pulled in to when I drove off in my Chevy Cruze. Too many great things to list. Buy your vehicle at haltermans! More

Bowtie Mike is the master This is my first car purchase, and I'm satisfied with the whole experience, Bowtie Mike was the best.This dealer is the best.I would definitely recomm This is my first car purchase, and I'm satisfied with the whole experience, Bowtie Mike was the best.This dealer is the best.I would definitely recommend this dealer. More

The best Karrie Riggi The best of the best sales she is very nice and helpful she is professional i like her thanks thanks karrie again ;) I gonna send her a l Karrie Riggi The best of the best sales she is very nice and helpful she is professional i like her thanks thanks karrie again ;) I gonna send her a lot customers More

friendly ,knowledgeable service Our experience started with an on-line search for a 2017 Prius. Gwen from Haltermans called around 9am and confirmed having several in stock. We mad Our experience started with an on-line search for a 2017 Prius. Gwen from Haltermans called around 9am and confirmed having several in stock. We made an appointment and was greeted at the door by Julius Rivera who was friendly putting us at ease. Discussing several options it was determined we were more interested in another Prius 2 rather than the 3 or 4 we initally thought we would want. Julius brought out a metalic red and the rest was history. The sales manager approved our charging a portion and Albert Lanigan the Business Manager went over insurance options. Several hours from our initial arrival we drove out with our new car. A very satifactory experience More

Excellent experience with issue though We found the SUV we were interested in online, went in Thursday night to see it. Karrie assisted us but we had to think about it and we have a 19 mont We found the SUV we were interested in online, went in Thursday night to see it. Karrie assisted us but we had to think about it and we have a 19 month old so it was nearing her bedtime. Move along to Saturday we decided to stop in again and met with ray and Camilo. Camilo had introduced himself Thursday night as well. We went over numbers, went over my husbands SUV for trade in. Nearing my daughters nap we told ray and Camilo we would be back later on. Camilo called me a hour later and said he could increase the trade in value, so we decided to go back around 3pm to close the deal. We went back and another manager nick came to explain the finance etc. I was puzzled because the nr wasn't what was agreed and when I asked maybe he didn't hear and I figured it was probably the old sheet. Fast forward to 5ish pm nick comes back explaining the rates etc and I said again that isn't the rate we agreed on. He said he couldn't do it that's why he had come over and that's when my husband and myself got up. We explained that isn't the deal and my husband said this is a scam and reason for why car sales have bad reps. He said this is void and ripped up the paper and nick commanded him saying hey hey sit down sit down now while he was getting my daughter ready to leave. The tone and way he spoke to my husband was like him speaking to a child and at this time my husband looked at him and said who do you think you are to tell me to sit, we wasted two hours here and this is a scam and rightfully cursed at him, especially since this is our 3rd time here and we had our daughter with us (anyone with a child knows they have attention spans of 10 mins) who the staff helped entertain her. We left and another manager Junior talked to us apologizing, he was very professional and pleasant. We explained our part and I even said this wasn't what was told to us and we wouldn't have wasted our time especially since there was another similar deal at another dealership. Nick even had the nerves to say Camilo shouldn't have agreed he's been here what 5 days. That itself is so unprofessional as well as Thursday night when we were leaving speaking to karrie he lit up a cigarette right while our daughter was next to us talking. After letting that incident calm down, we called Camilo and he was apologetic, we returned to the Mitsubishi side to meet ray and finish the deal. I have to say Ray and Camilo were both very professional and understanding, they worked with us and worked with what we needed with no sense of pressure or pushing us. Other staff members we encountered were very friendly as well. Would I return? Yes I would but I wouldn't deal with nick based on his gruffness and not having the ability to stick to words. It isn't even the fact of the amount but rather on principles. Camilo called saying the trade was higher, thus why we went back. To be quite honest I'm not even sure why nick butted in our sale to begin with. There are many managers there and I think that is confusing itself. The gm Anthony was very nice as we were at the Mitsubishi showroom he was there too and I explained what had transpired. It's a family run business and I hope it continues to succeed especially being here local we wanted to buy from a local dealer, had it not been for karrie who showed us every detail of the suv (im sorry we didn't get to see u on the weekend), the professionalism of ray and Camilo, I am sure we would have gone elsewhere based on what happened with nick. I have also spoken to their chief of staff Chuck who was understanding and professional. Also met Lisa from the boutique store in the Mitsubishi section, who was very friendly and sweet when I went back to use the halterman cash. Sorry for a long review - halterman Toyota still deserves great rating but I figured it would be based on our whole experience here. More

Great job! Everyone was great from start to finish! Very friendly and professional. Eric was able to answer all of my questions. He even stayed after closing unt Everyone was great from start to finish! Very friendly and professional. Eric was able to answer all of my questions. He even stayed after closing until I was done with my paperwork! More

Best Car Buying Experience EVER!!! I had the best car buying experience EVER. The staff was so courteous and welcoming, made you feel like you were part of their family. My sales person I had the best car buying experience EVER. The staff was so courteous and welcoming, made you feel like you were part of their family. My sales person Ryan Barrick went above and beyond to get me what I wanted. Again you guys were great and I will highly recommend you to my friends a and family when they are looking to purchase a car. Look forward to dealing with you guys in the future. Thanks again. Peter Cullen More

Excellence all around! I went in knowing I was asking for them to do what had proven to be practically impossible for every other dealership I have tried to deal with. Juliu I went in knowing I was asking for them to do what had proven to be practically impossible for every other dealership I have tried to deal with. Julius was friendly, courteous, and knowledgeable from the start. Nick came to meet and greet with us and when I explained the situation and the difficulties, he sort of snickered under his breath and 5 minutes later my new car was in front of us for my inspection and approval. Once everything was a go and was transferred to Albert, this man worked tirelessly for days to ensure that everything met every standard for the bank, and left no room for error or risk of not getting or losing the approval on any technicality. The experience in all took from Friday evening until late Tuesday evening which made things kind of anxious and tense for a few days, but in reflection that was because of my situation, and they all did everything anyone could expect in order to make it work, and I will be eternally grateful to all of them for assuming the risk due to my sordid past and giving me this chance to prove myself. Thank you all from the bottom of my heart More

I forgot someone Sierra was a very pleasant person during are conversation, She was also very promt in getting the information I needed. I wish more people were as f Sierra was a very pleasant person during are conversation, She was also very promt in getting the information I needed. I wish more people were as friendly and helpful as Sierra. Thank you More

Service staff very helpful! The service staff at Haltermans Toyota is exceptional! The wonderful ladies who handle the immense volume of work Haltermans gets do so efficiently, a The service staff at Haltermans Toyota is exceptional! The wonderful ladies who handle the immense volume of work Haltermans gets do so efficiently, and with a smile! Both Betsy and Wendy have helped me a great deal trying to get my vehicle fixed, which has been a long process. The whole team at Haltermans has been wonderful! More