
Toyota of Stroudsburg
East Stroudsburg, PA
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Great Experience Halterman's Toyota is the absolute best dealership I've ever had experience with. The staff is not pushy, they are all more than helpful, and the envi Halterman's Toyota is the absolute best dealership I've ever had experience with. The staff is not pushy, they are all more than helpful, and the environment is friendly. We weren't sure what we were in the market for and our salesperson (Kendall Glaster), was extremely patient and helpful. She took us on a total of four test drives over two separate days. Having worked in the business myself, I really appreciate and respect the way they do business at Halterman's. I would also highly recomend going to see Kendall Glaster, she was great. More

Fantastic Experience The people at Halterman's are the greatest! All the people I encountered walking through the dealership go out of their way to say hello. Everyone I The people at Halterman's are the greatest! All the people I encountered walking through the dealership go out of their way to say hello. Everyone I dealt with during my most recent experience of having to purchase another vehicle have been so helpful and understanding. I would also like to add that ever since I started coming to this dealership in 1994 I have been treated with the utmost respect and they always go out of their way to make sure you are a satisfied customer. More
No call back Had car fixed. Picked up on July 28 and took home. Immediately called back with a complaint. Was told service advisor would call me back. No call. Sto Had car fixed. Picked up on July 28 and took home. Immediately called back with a complaint. Was told service advisor would call me back. No call. Stopped in August 1, Betsy tried to find him, possibly very busy. Told Betsy to have him call me. It is now August 2 and still no contact from anybody. Not sure how long I have to wait for a response. More
Bait and Switch Very sad and disappointed. My husband and I have a smaller budget and are looking for a good family car. I called about a vehicle I was interested in Very sad and disappointed. My husband and I have a smaller budget and are looking for a good family car. I called about a vehicle I was interested in to schedule a test drive, it was inexpensive so I checked to see if it ran alright before driving 2 hours down to check it out and was assured it worked fine. Upon arrival I was informed it was in "bad condition" and we were not even able to drive it. Staff was pleasant but unapologetic and acted disinterested in us as customers because of our budget. Unfortunately I will not again consider visiting this dealership, and I would even advise others to reconsider if looking for a budget friendly used vehicle. Not only did we leave without a vehicle, but we left feeling like we had been lied to, and ultimately left discouraged. More

Used car Had a great experience at haltermans. Frank was excellent, he sat down with my wife and I to explain things in detail. I will definitely go back again Had a great experience at haltermans. Frank was excellent, he sat down with my wife and I to explain things in detail. I will definitely go back again. More

Excellent customer service I want to give a special thanks to gina who provided excellent customer service...she was so nice and very welcoming... She made sure that I was satis I want to give a special thanks to gina who provided excellent customer service...she was so nice and very welcoming... She made sure that I was satisfied with my purchase and made every effort from phone calls etc to make sure that she could help and satisfy me the best way she can in picking the perfect vehicle....kudos Gina we will be back and continue to do business with halterman.... More

Not sure if I was going to buy Prior to Halterman's I was at another dealer. I went in saying to both that I did not need to buy a car but was considering it before my trade in valu Prior to Halterman's I was at another dealer. I went in saying to both that I did not need to buy a car but was considering it before my trade in value went lower. I wanted to see the Camry and the Rav4 LE. I test drove both at the first dealer and they gave me a good price on the Rav4 I was leaning toward because it made more sense for my lifestyle presently. I was anxious about the decision and wanted to think about it. I needed to compare another dealer, not that there was anything wrong at the first, but I wanted to compare trade in values. At Halterman's I explained the situation and they gave me a price which was higher, but they offered a little more for my car. When I showed the first quote they met it, but extended the warranty on the drive train to 100,000 miles and offered some extra services. Both pluses. Ryan Barrick, my salesman, was more than patient, helpful, and knowledgeable. He was so understanding when I got a little weepy over a personal issue with trading in my car. I still needed to think about this decision though. I had a 6 year old beautiful Avalon that I loved and was never going to have another luxury car like it, hated spending money, and was fearful of making the wrong decision. Plus, I never pictured myself in an SUV. Every manager and salesman at Halterman's was friendly and helpful. I was offered water and cookies several times. We joked around. Of course they wanted to make the sale and did all they could, but I never felt pressured. When I explained all my hesitations they offered me the chance to take it home overnight. That was beyond helpful. I was able to drive further with it, look it over, play with the accessories . I got to consider what would work better for me...cash or 0% financing and what I liked and did not like about the LE. I was able to think rationally and put it all in perspective. By bringing it home and being allowed to think I realized the hesitation came from the fact I was losing too many options and needed to get the XLE and stay more or less in budget. If I was pressured I would have been unhappy with my decision. No, the Rav4 is not the Avalon, but it works for me and has just enough to make me happy. I actually ended up with the hybrid model. It is fun to drive and does suit me, Thank you all at Halterman's for letting me take the time I needed to figure out what I needed. Thank you for being such a friendly team and letting me drive you a little crazy. It was a good experience. More
The best and most comfortable experience! We have bought many new Toyota trucks from Halterman's. They are a Christian based auto dealer and are honest, but the real reason we came back to buy We have bought many new Toyota trucks from Halterman's. They are a Christian based auto dealer and are honest, but the real reason we came back to buy this time was Brian Conte. Brian is more than a dealer, he has become our friend. He won't push you or lie to you. He is honest, humble and kind. Brian will tell you when it isn't a good deal, or when it is. If your not sure, he'll tell you to think about it and when your sure, call him. He doesn't keep bothering you and calling you. He is knowledgeable, and answers all your questions, and he is not afraid to say I don't know, but I'll find out. My daughter bought a car from Brian, and so did my future son-in-law. My granddaughter is 14, and she told Brian that no matter where she is, when she turns 17, she will go to Halterman's and told Brian he better be there so she can buy a car from him. I can't say anymore.....except....WE LOVE YOU BRIAN.......THANK YOU FRIEND!!!!! More

Very Friendly In overall my experience was good. The people I dealt with were all respectful and asked you questions regarding yourself. Too All SALESMEN,"LET YOU In overall my experience was good. The people I dealt with were all respectful and asked you questions regarding yourself. Too All SALESMEN,"LET YOUR CUSTOMER TEST DRIVE THE CAR FIRST AND CHECK IT OUT FROM TOP TO BOTTOM BEFORE SELLING CAR". More

Super friendly service The moment I arrived at the premises, I was met by Mr Rodgers who, even though we have never met before, greeted and welcomed me like we have known ea The moment I arrived at the premises, I was met by Mr Rodgers who, even though we have never met before, greeted and welcomed me like we have known each other for years. The family bond was immediately established. Later, he introduced me to mr McIntyre whose willingness to help and to make sure I go home with a car cannot be over emphasized. I could see them joining heads and doing everything they could to help in every way possible. To me, a new family has been established and I will not hesitate to invite all my friends to join the Halterman's family. More