
Toyota of Stroudsburg
East Stroudsburg, PA
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Maintenance on elderly tacoma Melissa was fast, efficient, friendly, accurate and professional. She should be training new tech writers. She answered all my questions, provided a Melissa was fast, efficient, friendly, accurate and professional. She should be training new tech writers. She answered all my questions, provided a reasonable estimate, gave me an update partway through the process, and treated me with dignity. I could not have asked for a better customer experience. More
Tony was the shining star of this transaction I was in a time crunch looking for a specific vehicle. I initially contacted Tony via email. He was was accommodating and professional from the very I was in a time crunch looking for a specific vehicle. I initially contacted Tony via email. He was was accommodating and professional from the very onset. His response time to emails was incredible. Upon meeting Tony, he was friendly and welcoming. He attempted to help with every aspect of the transaction. Even after the sale, Tony was helpful and responsive. The only negative of the process was the typical song and dance of trying to sell you extended warranties, and financing. I knew the price I was willing to pay, we agreed before I even got there, but I will still in the office for over three hours. The dealership beat every other's in terms of price, which is what it's all about. I'm a satisfied customer! More
5 Star Dealership!!! Very impressed!!! I bought a Scion IM last week. A week later they got me a much lower interest rate. I can't believe after the deal was closed they c Very impressed!!! I bought a Scion IM last week. A week later they got me a much lower interest rate. I can't believe after the deal was closed they continued to work for me. My monthly payments are $100 less than than my old car. Tammy was amazing!!! She really went out of her way to get us the best deal. If I could give this dealership more than 5 stars I would. I can't enough nice things about the manager Roger Harry and our sales person Gina Smith. More
Pick up Purchase Michael Emes is a soft spoken, gentle man that listened to me and delivered in record time. He was not pushy and worked hard to accomodate me. I purc Michael Emes is a soft spoken, gentle man that listened to me and delivered in record time. He was not pushy and worked hard to accomodate me. I purchased a second hand pick up but it was exactly what I needed. No hassles and great service is what you can bank on. More
Great car buying experience!!! We ordered Tacoma at the beginning of February and negotiated price. Came back at the end of the March that couldn't come soon enough to finalize the We ordered Tacoma at the beginning of February and negotiated price. Came back at the end of the March that couldn't come soon enough to finalize the deal and pick up the car. Everything went smoothly no games no hidden fees. Gina was very helpful, and Eric was there to answer all of our questions and believe my husband had a looooot of them. Closing the deal with Roger was an amazing experience, we were out of the door in no time and happy with our new Tacoma. Will come back for our next Toyota. Thank you :) More
Best dealership experience We recently had a recall on our Scion. Melissa helped us from start to finish. She was informative, readily available with our concerns and questions We recently had a recall on our Scion. Melissa helped us from start to finish. She was informative, readily available with our concerns and questions and always so pleasant. I've dealt with other dealerships in the past and none of our experiences came close to this. Even months after the recall issue was addressed, she was there to answer our concerns. Thank you for a great experience. We plan to continue to use the dealership for our Scion services. More
Engine Drive Belt replacement Had a great experience with Halterman's Toyota regarding the replacement of my Engine Drive Belt. Customer service was excellent as well when scheduli Had a great experience with Halterman's Toyota regarding the replacement of my Engine Drive Belt. Customer service was excellent as well when scheduling my appointment. I would recommend this dealership friends and family. More
Satisfied customer I really liked the fact that the sales guy kharl Newlander knew everything about the vehicles and was able to answer all my questions. Also I liked th I really liked the fact that the sales guy kharl Newlander knew everything about the vehicles and was able to answer all my questions. Also I liked the way he presented the vehical and told us how everything worked. More
easy expirence My salesperson was courteous, professional, knowledgeable and I felt no pressure. My sales person answered all my questions and gave me advice on feat My salesperson was courteous, professional, knowledgeable and I felt no pressure. My sales person answered all my questions and gave me advice on features I have never had before More
finally Matt Raymond has been cloned in the form of Melissa Having been a loyal customer for over 16 years Melissa Betsock comes out as one of the best! When I come in for service Melissa comes over happy and Having been a loyal customer for over 16 years Melissa Betsock comes out as one of the best! When I come in for service Melissa comes over happy and smiling to my car and then greets me lol. She shows her concern for the condition of my car as if it was her own!!!!!! A very good employee and a good customer relationship. More