Toyota of Stroudsburg

Excellent service I have been a loyal customer for several years. Melissa has been a gem ! I refer everyone to Haltermans and I am so satisfied with them as a company I have been a loyal customer for several years. Melissa has been a gem ! I refer everyone to Haltermans and I am so satisfied with them as a company as well as her as an individual. She is efficient, professional and knowledgable! They are honest and reliable! More

15,000 & inspection Great Setvice and willing to arrange for someone to pick up my car while at work & return back to me before work day was over! Fabulous service. Great Setvice and willing to arrange for someone to pick up my car while at work & return back to me before work day was over! Fabulous service. More

Service Was Amazing I went in to buy a used car. I left leasing a new car at a better rate than any used car I would have gotten. Faraz was with me through three days of I went in to buy a used car. I left leasing a new car at a better rate than any used car I would have gotten. Faraz was with me through three days of tough decisions and always put my comfort and liking of a car above all. Faraz is great to work with and I highly recommend him. He knows his stuff and is very kind and an overall great guy!! More

service representative's assistance I contacted Matt Raymond when I was looking for a new camry in 2013. He was considerate and professional throughout every aspect of the purchase. I I contacted Matt Raymond when I was looking for a new camry in 2013. He was considerate and professional throughout every aspect of the purchase. I recently called about a Camry recall. Melissa assisted me, greeted me when I brought the car in, kept me informed along the way until the software upgrade was complete. Unfortunately, my car needed more work done because of the recall. Melissa arranged the appointment in a timely matter, prepared a car for me to use for 24 hours and helped me pick up the car. What I particularly appreciated was how she sought me out and filled me in on what was happening and approximately how long I would have to wait. That little extra makes a huge difference with customers as they wait for the maintenance tasks to be completed. There was another woman who was very helpful as well. She was as short as me and had blonde hair I apologize for not remembering her name. She was also very kind and personable. More

melissa has allways been great i been useing this dealer for over 22 years ,and i still go their because of two great employees that aer melissa and murphy the master mech /if any o i been useing this dealer for over 22 years ,and i still go their because of two great employees that aer melissa and murphy the master mech /if any of these two employees left i would not go their any more they are very pro/and go beyond ther rows to allway saft/the cust More

Best Car Buying Experience Thus far This is our 9th car buy and it was the best car buying experience for my husband and I. We did not have an appt and were greeted immediately. Gina S This is our 9th car buy and it was the best car buying experience for my husband and I. We did not have an appt and were greeted immediately. Gina Smith was our sales person and she made us feel welcomed. Gina was knowledgeable and very easy to talk with - no pressure. Our credit is not the best, not the worst and Halterman's was able to get us a great rate with one of the lender's they deal with (best we ever got). I must say "they listened to us" and they made it happen that we were walking out of there with the payment that worked for us. We brought our 7-year old with us, and they went out of their way (genuinely) to make sure she stayed a happy camper while we were going through the process (extra ++ for them). Gina's manager, Eric was friendly and helpful as well - no fast talking, no pressure. The finance person, Albert, was also friendly, helpful and we appreciated his "OCD" with the paperwork. In nutshell, I highly recommend Halterman's and would suggest having Gina help you with your car buying experience. More

Great experience like usual! I came in to purchase a 2016 RAV4. Eric is very knowledgable and professional like usual. Albert was a pleasure to work with like usual. I also met S I came in to purchase a 2016 RAV4. Eric is very knowledgable and professional like usual. Albert was a pleasure to work with like usual. I also met Sean and he went out of his way to thank me for my business. A lot of places don't do stuff like that anymore. This is the 3rd car my family has bought from these guys and everytime has been a pleasure. More

Pretty satisfied.. Got me what I was looking for. Didn't try to sell me something I couldn't afford. Treated me like I was buying a 100,000 car. Called the next day to check up. Great staff. very pro Didn't try to sell me something I couldn't afford. Treated me like I was buying a 100,000 car. Called the next day to check up. Great staff. very professional. Great vehicles. More

Great Service....... Horribly Annoying Telemarketers. Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying. More

Smell of cookies draws ya in, staff keep ya comin back! When we went through the door and was greeted by Diane, who offered the warmth of a smile and homemade cookies, I thought what a great way to start of When we went through the door and was greeted by Diane, who offered the warmth of a smile and homemade cookies, I thought what a great way to start off a visit. To the side was the man who makes your dreams come true, Eric. He introduced himself and when he saw the car my daughter was looking he asked if she was interested in the model, she stated "I can't afford this" which made him reply "we'll see" and somehow you knew that wasn't even a sales pitch! From that moment on you could have had a smoke machine going and harps playing because my daughter was able to afford a Toyota, my daughter did get the color and model she wanted, heck my daughter got a fully loaded, safe, reliable, and need I type sharp looking car. The angels were singing, the stars aligned and dreams came true that day. Eric introduced us to the perfect sales person, Gina. It really is a gift for someone to be able to see who should be connected with which sales person because it was so easy to talk with her about our financial limits and inquires we were making that showed our lack of knowledge. Think about it, the ability to be open with a sales person and know they are being just as open with you. I felt the whole community of people at this dealership main desire was not to get my daughter into a car- but to make sure we were comfortable with every aspect of the process and sale. I was overwhelmed- maybe too enthusiastic - but that could have been the cookies - which they didn't limit my consumption! The music was great too, I knew the songs and may have embarrassed by daughter but how can you not sing along Also a feature that made me realize how different a dealership this was- there was a guy there from an insurance company. I mean one stop shopping right! For me this was great because I wanted my adult daughter to have her own loan and not be a co-signer, this couldn't have happened if she was to be on my insurance. It blew us both away when the quote was the same she would have paid under my plan AND HER COVERAGE IS BETTER!!!!! Last, the other day we got a thank you card in the mail- NOW WHO DOES THAT. It was not one of those advertisement thank yours, trying to sell us some accessories, NOOOOO this was hand written and touching. I guess that's the level of customer service they can pride themselves on, from the warm and sweet greeting and trying to feed you (ha-ha) to the hand written thank you card afterwards (an art so few partake of)- it's all about feeling like you have become part of a family, and being Italian that's the most important. I will now purchase all my future cars with this dealership- because being Italian- you don't go against the family (ha-ha) More