
Toyota of Stroudsburg
East Stroudsburg, PA
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Awesome Car Buying Experience I was very scared since this was my first car buying experience but the entire staff made me feel very comfortable as soon as I got there. My salesper I was very scared since this was my first car buying experience but the entire staff made me feel very comfortable as soon as I got there. My salesperson Karrie was amazing in helping me choose the right car for me. Karrie worked really hard to get me a great trade in value for my car. she was very knowledgeable and helped find me a great used Rav4 that was within my budget. I feel so much safer in my new car. Everyone that helped me at this location was very friendly. I would highly recommend this dealership! More
Worst experience at a dealership Had an appointment to see a used 2015 car. Upon arriving at the dealership I was told the car wasn't available. For two hours they tried to push me to Had an appointment to see a used 2015 car. Upon arriving at the dealership I was told the car wasn't available. For two hours they tried to push me to go for a new 2016 model but the monthly payments weren't what I wanted so I decided against the new model. Once it was clear I would not make a deal on the new model, the salesman said "let's see if the used on is on the lot." We checked and surprise!! the car I had an appointment to see was suddenly available. The salesman tried to convince me it was a different used 2015 model but it happened to have the same exact mileage as the car I had originally came to see. I checked the VIN on the car in the lot against the VIN of the car listed online that I came to see and again surprise!!! it matched. I was out of there. That place is not trustworthy. I have them a one star rating on their Facebook page. They contacted me offering $500 off the price of I removed the one star rating. I posted a pic of the email in the comments of my Facebook post. Check it out. More
Great experience at a dealership Eric Mcnicholas did a great job at helping me find the perfect car! He was very professional, respectful , and full of positive energy! I would defini Eric Mcnicholas did a great job at helping me find the perfect car! He was very professional, respectful , and full of positive energy! I would definitely recommend him to family and friends for a new or used car purshase at haltermans!!! Keep up the good work young man!!! More
Great service FARAZ was very respectful, Informative and Honest. I will definitely recommend my friends and family to go to faraz for future purchases or any other FARAZ was very respectful, Informative and Honest. I will definitely recommend my friends and family to go to faraz for future purchases or any other auto services. More
Great service Melissa goes out of her way for me every time I stop in for an oil change, service, etc. All of the staff is usually very friendly and professional, b Melissa goes out of her way for me every time I stop in for an oil change, service, etc. All of the staff is usually very friendly and professional, but if I want to get A+ service, Melissa is the one to turn to. She is quick to reference my warranty and let me know what is or is not covered, as in today's visit where I saved on a window repair. Partnerships like this is why I keep coming back to purchase and service my vehicles here at Haltermans Toyota. More
Best in Town Melissa is one of the best service reps i've ever dealt with; purchasing a car from Halterman's knowing that my service needs would be taken care of w Melissa is one of the best service reps i've ever dealt with; purchasing a car from Halterman's knowing that my service needs would be taken care of was a huge plus. More
Melissa really serves customers When I go to Halterman Toyota for service to my two Toyota vehicles I look for Melissa to be my service person. The reasons are that I trust her, she When I go to Halterman Toyota for service to my two Toyota vehicles I look for Melissa to be my service person. The reasons are that I trust her, she's attentive and kind, she's reliable in her information about the vehicle needs and she is a friendly face for a long time in this dealership. More
Awesome people, awesome service. timely and knowledgeable. Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Mel Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years. More
Great dealers Faraz was an amazing dealer. The 5 hr wait on the financial people the first time was ridiculous. Then the second time another 5 hrs to finish more pa Faraz was an amazing dealer. The 5 hr wait on the financial people the first time was ridiculous. Then the second time another 5 hrs to finish more paper work horrible. But faraz was amazing and kept us up to date with everything. Very helpful and a great salesman. More
Million Dollar Experience My wife and I arrived at the dealership and parked in a VIP spot next to a great looking Prius. The showroom floor was crowded and we were warmly gre My wife and I arrived at the dealership and parked in a VIP spot next to a great looking Prius. The showroom floor was crowded and we were warmly greeted and offered cookies and a beverage. We sat with Roger and had a very engaging conversation. When we showed him our prepared internet listing of preferred vehicles, a bright smile came to his face. To our amazement and laughter, he had in his hand a singular key to the vehicle of our first choice, the very same Prius we saw when we arrived. Next was the test drive with Junior. Junior had recently returned from a training class for Prius and knew the car inside and out. I shared with him my driving needs and it was enjoyable to speak with someone who was able to knowledgably articulate how the vehicle would align with my driving patterns. We sat with Junior as he explained the best purchase options for us and we arrived at a great price. Then we worked out the warranty and service expectations with Tammy and were the proud owners of our new Prius. It was a very encouraging and inspirational afternoon with Junior, Tammy and Roger. Looking forward to going places in my new Toyota. Thank you all so much for a truly million dollar experience. More