
Toyota of Stroudsburg
East Stroudsburg, PA
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The Best You Can Get!! After searching my hometown of Scranton. Going from dealership to dealership, with unrealistic prices, I went online and entered my interest. Tha After searching my hometown of Scranton. Going from dealership to dealership, with unrealistic prices, I went online and entered my interest. That is when Jessica Kelly responded to my email. She assured me Haltermans Toyota can help me. She then made an appointment for us to come in and meet Matt Raymond. After my husband and I drove to East Stroudsburg thinking "this is going to be a bust" we sat down with Matt. He was truly genuine and a tremendous wealth of knowledge. Matt helped us pick out the right Toyota Rav4 and with the help of his team gave my husband and I a deal we could not turn down. Matt along with his Manager Nick Sisson made us feel right at home. Justin Searle did all our paper work with perfection. We drove away with our new vehicle that night and couldn't be happier. We will definitely be returning customers . Thank you Haltermans Toyota for choosing such a warm and professional staff. More
Excellent Customer Service As a newly family of four, we were dreading having to go and shop for a new mini van... Who wants to deal with or have time for a pushy salesman and a As a newly family of four, we were dreading having to go and shop for a new mini van... Who wants to deal with or have time for a pushy salesman and a long negotiation?? We did NOT experience that at Haltermans. Our salesman made our buying experience easy, he was very helpful, understood our needs and was able to give us what we wanted without all the "back and forth" negotiations. We drove away in our brand new ride with a sense of excitement and relief knowing that we got the BEST deal! Everyone at the dealership was extremely friendly and made our buying experience a pleasure. More
Great Customer Service Recently I went to Halterman's to get new tires on my Corolla. When I came in to pick up my car I realized that they had installed the wrong tires. Th Recently I went to Halterman's to get new tires on my Corolla. When I came in to pick up my car I realized that they had installed the wrong tires. They were from the same manufacturer but were not the exact tire type I had requested. John Tait the Director of Service acknowledge the error, and had the correct tires ordered. I drove home with the "wrong" tires and came back a week later to get the correct ones installed. I have been going to Halterman's for 3 years now. Their service is always fast and friendly. This is the first time I have had an issue. I was happy that they were quick to acknowledge the error and get it correct to my satisfaction. I will be back in 5000 miles for my tire rotation. More
Good First Experience As a first time car buyer, I didn't really know what to expect, as well as I have been shopping for several months for the right car for me at the rig As a first time car buyer, I didn't really know what to expect, as well as I have been shopping for several months for the right car for me at the right price. The people here are friendly and don't bully into buying a car. When I said I needed to think about the price and the car, they didn't push me to make my decision right away. I will be going back to them if we still live in the area or within 2 hours of them when it is time to replace our second car. If you have the chance, request Mike Emes to show you around. He is very knowledgeable, and has a great since of humor. Thank you for making it a good experience. One last thing I want to mention, the price of their cars, is right in the true market value and match up great with edmunds and kelly blue book. More
CUSTOMER SERVICE COUNTS AT HALTERMAN SINCERETY FROM ALL - SATURDAY VERY BUSY BUT I STILL FELT I WAS THE ONLY ONE. STEVE & NICK THE BEST!! I CAME JUST TO RESEARCH BUT THE ANSWERS AND CARE SINCERETY FROM ALL - SATURDAY VERY BUSY BUT I STILL FELT I WAS THE ONLY ONE. STEVE & NICK THE BEST!! I CAME JUST TO RESEARCH BUT THE ANSWERS AND CARE HELPED ME MAKE THE PLUNGE! CONTENT AND EXTREMELY WITH MY CHOICE AND MY NEW RIDE!!! I HAVE ALREADY REFERRED TO STEVE HELLER AND NICK SISSON.... More
2014 TOYOTA TUCOMA I,VE BEEN A HALTERMANS TOYOTA CUSTOMER FOR THE PAST 6 YEARS. AND NEVER HAD A PROBLEM. THE SALES STAFF ARE ALL VERY PLEASENT AND VERY HELPFUL. THERE IS I,VE BEEN A HALTERMANS TOYOTA CUSTOMER FOR THE PAST 6 YEARS. AND NEVER HAD A PROBLEM. THE SALES STAFF ARE ALL VERY PLEASENT AND VERY HELPFUL. THERE IS NO PRESURE FROM ANY OF THEM. THE SERVICE DEPARTMENT ALWAYS WELCOME'S YOU WITH A SMILE.THATS WHAT I CALL A DEALERSHIP!!!! RODNEY WAS OUR SALESMAN, HE WAS VERY HELPFUL AND KNEW EXACTLY WHAT I WAS LOOKING FOR. RODNEY HAS A VERY GOOD SENSE OF HUMOR RODNEY WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK THAT WE BROUGHT, HE ALSO TOOK HIS TIME TO SET UP THE NAVIGATION AND THE BLUETOOTH. I WOULD RECOMMAND RODNEY TO ANY OF MY FRIENDS. I WOULD ALSO RECOMMAND HALTERMAN TOYOTA TO ANYONE THAT WOULD ASK ME ABOUT A GOOD DEALERSHIP. THANK YOU ALL FOR A GREAT JOB WORKING WITH US. BOB & ARLENE More
Excellent customer service I regularly service my Toyota Camry ( previous Rav 4) and came to Dealership on July 5, 2014 for 10,000 mile check up. I actually had a complaint ab I regularly service my Toyota Camry ( previous Rav 4) and came to Dealership on July 5, 2014 for 10,000 mile check up. I actually had a complaint about not getting my car detailed as promised at my 5000 mile check up ( it was done, but results were fine on the outside but car was not even vacuumed and still had stickers from my original purchase in January 2014 on dash that I explained I wanted removed. (I left 5000 mile check up and made an appointment for car detailing to be done at local company.) I reviewed above with John Tait who met me looking professional in a white lab jacket and listened to my above experience and took a copy of the detailing bill done at DR BUFF UP in stroudsburg ,pa., which I was completely satisfied with. This is what I have come to expect at Toyota with sales and service. My Rav 4 salesman, Matt Raymond, always greets me along with the excellent customer service from Lindsey in the Service Department. I felt like a valued customer dealing with Mr. Tait. I'm sure this issue will be resolved. thank you, Louise DeFranco, Ps. I just got 49.3 MPG ON MY WAY HERE THIS AM. I LOVE MY Camry hybrid! More
Jeep Wrangler Purchase From the moment we got there we were greeted very friendly and treated with respect, even though I'm a farm boy in bib overalls. They never pressured From the moment we got there we were greeted very friendly and treated with respect, even though I'm a farm boy in bib overalls. They never pressured us in any way and were very accommodating for any of our needs. From our first phone call to Chelsea, to our next step with Steve Heller, who was GREAT with the sale and very knowledgeable about the business and the car, to the final step with Nick Sisson the manager, who also made us feel very welcome, it was a first class experience. We had some good non-business conversation that was very pleasant and down to earth which made the whole experience enjoyable. If you're looking for a vehicle,and no pressure, I highly recommend dealing with Steve Heller and the rest at Halterman's Toyota. My wife loves her Wrangler Unlimited! Don Marks More
Superb Service Thank you for listening and meeting my needs. Received top notch service and got the most incredible deal. Peace of mind for next 5 years. Thank you for listening and meeting my needs. Received top notch service and got the most incredible deal. Peace of mind for next 5 years. More
Ms. Ivy Ward Professional, courteous & amazing at what they do...these two men were able to help me get a vehicle when no one else could!! I trust them & I am Professional, courteous & amazing at what they do...these two men were able to help me get a vehicle when no one else could!! I trust them & I am tremendously grateful for all of the time and work that they put in to getting me a perfect vehicle for my circumstance. I highly recommend them! More