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Toyota of Stroudsburg

East Stroudsburg, PA

4.5
1,406 Reviews

1741 Paradise Trail

East Stroudsburg, PA

18301

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Showing 1,406 reviews

August 02, 2014

The Best You Can Get!! After searching my hometown of Scranton. Going from dealership to dealership, with unrealistic prices, I went online and entered my interest. Tha More

by Marie_spos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Raymond
Aug 05, 2014 -

Toyota of Stroudsburg responded

Marie, what an enjoyable review to read! It is reassuring to know that Jessica, Matt, Justin, Nick and the rest of the team provided you with a hassle-free and welcoming shopping experience. Haltermans Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

August 01, 2014

Excellent Customer Service As a newly family of four, we were dreading having to go and shop for a new mini van... Who wants to deal with or have time for a pushy salesman and a More

by DeeSinning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lanigan, BowTie Mike
Aug 05, 2014 -

Toyota of Stroudsburg responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best deal ever! Congratulations on your new vehicle! Thank you so much. We would love to work with you again. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

July 30, 2014

Great Customer Service Recently I went to Halterman's to get new tires on my Corolla. When I came in to pick up my car I realized that they had installed the wrong tires. Th More

by SW66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 25, 2014

Good First Experience As a first time car buyer, I didn't really know what to expect, as well as I have been shopping for several months for the right car for me at the rig More

by csarrico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Roecker, BowTie Mike
July 18, 2014

CUSTOMER SERVICE COUNTS AT HALTERMAN SINCERETY FROM ALL - SATURDAY VERY BUSY BUT I STILL FELT I WAS THE ONLY ONE. STEVE & NICK THE BEST!! I CAME JUST TO RESEARCH BUT THE ANSWERS AND CARE More

by ETOPAZ 12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Heller, Crystal Gould
Jul 21, 2014 -

Toyota of Stroudsburg responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose our dealership. Congratulations on your vehicle! Steve, Nick and the rest of the team are a great asset to our dealership, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist.  Please feel free to contact us if you have any questions on your new purchase. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

July 08, 2014

2014 TOYOTA TUCOMA I,VE BEEN A HALTERMANS TOYOTA CUSTOMER FOR THE PAST 6 YEARS. AND NEVER HAD A PROBLEM. THE SALES STAFF ARE ALL VERY PLEASENT AND VERY HELPFUL. THERE IS More

by anddan002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Raymond, Rodney Wilson, Sr., Albert Lanigan, Amanda Musarra, Morgan Martinez
Jul 09, 2014 -

Toyota of Stroudsburg responded

Bob and Arlene, thank you for this amazing feedback and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Rodney is a great asset to Haltermans Toyota and he will be grateful to read the comments you left him. We are truly dedicated to providing quality customer service in all areas of our dealership. We appreciate your recommendation and if you ever need anything in the future, please don't hesitate to let us know. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

July 05, 2014

Excellent customer service I regularly service my Toyota Camry ( previous Rav 4) and came to Dealership on July 5, 2014 for 10,000 mile check up. I actually had a complaint ab More

by Louisedefranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey, Matt Raymond, Eric Cohen
Jul 07, 2014 -

Toyota of Stroudsburg responded

Louise, I do apologize for the initial difficulties you experienced but I'm glad to hear that things have been smoothed over by John. We’re glad that you were satisfied with the service provided by Matt and Lindsey. Please let us know if there is anything else that you'd like to discuss. We value our customers and we look forward to seeing you on your next visit. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

July 03, 2014

Jeep Wrangler Purchase From the moment we got there we were greeted very friendly and treated with respect, even though I'm a farm boy in bib overalls. They never pressured More

by valleygunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Heller, Chelsea Seo
Jul 07, 2014 -

Toyota of Stroudsburg responded

Don, thank you for going out of your way to write this review about Haltermans Toyota! We appreciate Chelsea, Steve and Nick and we are thrilled that they have taken care of you and accommodated your needs. We strive to provide knowledgeable, pressure-free, personalized and enjoyable experience to our guests and we're very happy to hear that this was achieved with you. We hope to see you back in again soon! Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

July 02, 2014

Superb Service Thank you for listening and meeting my needs. Received top notch service and got the most incredible deal. Peace of mind for next 5 years. More

by jrbasenji100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Emes and Nick Sisson, Chelsea Seo
Jul 03, 2014 -

Toyota of Stroudsburg responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! Please let us know if there's anything else we can do for you. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

June 30, 2014

Ms. Ivy Ward Professional, courteous & amazing at what they do...these two men were able to help me get a vehicle when no one else could!! I trust them & I am More

by ivy ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Mendoza, Anthony Gonzalez
Jul 01, 2014 -

Toyota of Stroudsburg responded

Thank you for sharing your feedback, Ivy! It is very important to our dealership that we earn the trust of our guests by providing exceptional service. It’s a pleasure to know that our team were able to help you get the vehicle that you wanted. We appreciate your recommendation and we look forward to seeing you again. Doug VanNess | Customer Relations Manager | Doug_VanNess@haltermans.com

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