
Toyota of Stroudsburg
East Stroudsburg, PA
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Professional Service Experience This was my first time getting my Rav4 serviced here at Haltermans and It was a very pleasant experience. I had been recommended to bring my Rav4 here This was my first time getting my Rav4 serviced here at Haltermans and It was a very pleasant experience. I had been recommended to bring my Rav4 here when I mentioned I was having a problem with it. They were very courteous from the moment I drove into the service center with a warm welcome from the staff as well as the manager. I left feeling very satisfied with knowing they knew exactly what my needs were. I was in and out in a very short period, in time to go off to work. I had a very thorough checkup and Melissa and John Tait kept me informed as they were performing the service. All the staff were so friendly and smiling with other customers as well as I waited in the waiting room. The girls at the checkout set me up with my follow up appointment making sure it was in my best interest for a time and date. Very nice. Very professional. Thank you Nancy Bittner More
Excellent Service! For first time buyers (and buyers on a whole) I would recommend Halterman's Toyota. Service was excellent and quick. I needed a vehicle that was not For first time buyers (and buyers on a whole) I would recommend Halterman's Toyota. Service was excellent and quick. I needed a vehicle that was not only affordable but also economical and would meet my daily commuter needs. I didn't have much time to walk around the lot and select a vehicle, so it was easy to call up the sales guys (Rodney) tell him what I was looking for and have the paperwork started ahead of time. Rodney did a great job pre-selecting my vehicle so when I walked in I simply had to sign paperwork, pay and drive out with my brand new car. Thanks! Rodney and thanks Halterman's for making this a great experience. More
Smooth operators Thomas stayed optimistic throughout the process. He was very friendly and helped me return a rental so that I would not have the inconvenience of hav Thomas stayed optimistic throughout the process. He was very friendly and helped me return a rental so that I would not have the inconvenience of having to make separate trips. Nick appeared to be very experienced. He was rather calm and collected throughout the process. They all seem to have things under control from start to finish. More
Awesome employees ... and new car! We are extremely pleased with the professional and compassionate sales service we received from Chris Joseph ... will surely recommend our family and We are extremely pleased with the professional and compassionate sales service we received from Chris Joseph ... will surely recommend our family and friends to purchase their next vehicle from him! More
Great service I recommend this place to anybody especially first time buyers every dealership I went to couldn't do anything for me but rodney & anthony was able to I recommend this place to anybody especially first time buyers every dealership I went to couldn't do anything for me but rodney & anthony was able to get me in a very good car and my monthly payments around the price I was able to afford More
Service with a smile Our experience was great. We walked in nervous and a little beaten up by other dealerships apparently because we are self employed. We had a prior rel Our experience was great. We walked in nervous and a little beaten up by other dealerships apparently because we are self employed. We had a prior relationship with Toyota and they were so kind and helpful. Jahnell Aaron was our sales person. She was knowledgeable and showed us vehicles that were well within our price range. We ended up with a Rav 4 Limited - it's beautiful, fun to drive - but more importantly it is affordable for us and everything we were looking for. We couldn't have asked for an easier transaction. Toyota helped us when no one else would. this is our 4th lease with them - we were looking to switch to Mazda. My husband was fixed in a CX-5. I'm glad Mazda was difficult to deal with because it pushed him to go back to Toyota (I told him so! ??). I couldn't be happier with our decision to stay with what we knew. We are "Toyota lifers" now for sure! Thanks Halterman's and a special thanks to Jahnell Aaron! More
Excellent Customer Service Thomas McCree and Michael Reilly and Robin were excellent in taking care of us. They listened to what we wanted had us look at 2 cars and showe Thomas McCree and Michael Reilly and Robin were excellent in taking care of us. They listened to what we wanted had us look at 2 cars and showed us a car with everything we wanted ... They weren't pushing us into a car we didn't want, they treated us with respect...I can't tell you how we've been treated. My sister and were very very happy how we were treated and highly recommend Thomas, Michael and Robin. Thank you for treating two ladies like humans and not talking to us like we were nothing. More
Great Staff I had an issue with my passenger rear axle seal busting and leaking onto my ABS sensor. The seal had just been replaced six months prior, so it was s I had an issue with my passenger rear axle seal busting and leaking onto my ABS sensor. The seal had just been replaced six months prior, so it was still under warranty. Justin was able to call the Toyota higher-ups and was able to have the seal and ABS sensor replaced at no charge because it was a direct cause from the leak. He was always looking to help me as the customer and treated me right. He even helped me out with obtaining a rental because I had to go to school and work while they were working on the car. Carlos was always very friendly and seemed to enjoy his job with the company when I rode with him in the courtesy van. Alexis was also friendly at the front desk when it was time for me to check out. She helped me over the phone with some of my issues with the car as well. More
THANK YOU WE PURCHASED THE CAR WITH NOT SO GREAT CREDIT. WE WERE TREATED WITH RESPECT AND KINDNESS FROM THE MINUTE WE WALKED IN. ANTHONY AND RODNEY ARE KIND, WE PURCHASED THE CAR WITH NOT SO GREAT CREDIT. WE WERE TREATED WITH RESPECT AND KINDNESS FROM THE MINUTE WE WALKED IN. ANTHONY AND RODNEY ARE KIND, COURTEOUS AND FUNNY INDIVIDUALS WHO WENT ABOVE AND BEYOND TO HELP US GET A CAR. More
Worth the Trip!!!! I traveled from Dupont PA to Haltermans to possibly purchase a new vehicle. The whole experience was truly a pleasure. Thomas was exceptional not on I traveled from Dupont PA to Haltermans to possibly purchase a new vehicle. The whole experience was truly a pleasure. Thomas was exceptional not only with his knowledge of the car but his patience as well. I would definitely suggest that anyone in the market for a car make the drive to this dealership and ask for Thomas McCree to work the perfect deal. More