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Toyota of Sylacauga

Sylacauga, AL

3.6
873 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 873 reviews

April 18, 2019

Awesome Fastest easiest car buying ever!the staff was super nice and they made sure that we were satisfied with our new car.alice went to great lengths to get More

by smgallahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Jeff Smith, Kurt Bowman, Brooke Catalan
April 18, 2019

Good service with a personal approach. With three Toyota’s, it is often hard to keep up what needs to be scheduled and when. The service department does a good job of keeping up with what More

by jto712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Basil Clark
April 17, 2019

I got an oil change and tire rotation done in a timely mano! I got an oil change and tire rotation done in a timely manner and great service! I have always had a great experience at vaden Toyota. More

by PAMK07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
April 17, 2019

Good, friendly, knowledgeable Love Toyota cars and 4 runners. Wouldn't buy any thing else. Sales person was so nice, and answered all the questions my husband and I had. More

by Jcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
April 16, 2019

Fast, friendly and knowledgeable Our experience was wonderful with Vaden. Luis was so helpful and answered all of our questions and concerns. Brooke was great when it was time to sign More

by sandiebras77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Catalan, Luis Catalan
April 16, 2019

Service with a smile We’re very happy with Vaden. They were ready for us when we came in service the vehicle and we are on our way in less than an hour Our sales person More

by SandyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Catalan, Luis Catalan
April 15, 2019

Accurate estimate and right on time Great service and accurate estimate and on time. More than met my expectations. I would recommend their service and sales to anyone I know. For sure. More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty and Robert in service, Alice Ricks, Jeff Smith, Basil Clark
April 14, 2019

Always great service Everyone at Vaden is so nice! And they will do their best to meet your needs! I highly recommend them over any and all dealerships More

by rachel_moore2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Jeff Smith, Brooke Catalan
April 14, 2019

Great service Talked on the phone and made the deal I had in mind. Best price of anywhere I checked. Car was not on the lot when I called but was there when I arri More

by lindajanecockrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Brooke Catalan
April 11, 2019

Technician not trained properly Tried to tell my daughter that my 2017 Tundra did not need oil change until 30000 and it is every 5000 miles on the TOYOTA care. Then the service depa More

by RICKPARKER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basil Clark
Apr 11, 2019 -

Toyota of Sylacauga responded

I'm sorry to hear of your experience. Please contact me so we may discuss! We pride ourselves of our great customer service and our great reviews! Kurt Bowman General Manager 256-245-5252

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