Toyota of Sylacauga

Tire rotation, break, and fluid inspection. Overall Excellent Customer Service. On 3/18/19 I was disappointed that I had to return my Venza 15 minutes after pickup.up There was a loud vibrating Overall Excellent Customer Service. On 3/18/19 I was disappointed that I had to return my Venza 15 minutes after pickup.up There was a loud vibrating sound coming from behind the dash where they had replaced the cabin filter. Evidently the Technician ignored the sound and considered My car ready for pickup. I returned my car and picked it up the next day. They found leaves and dirt down close to the motor. It was a bit inconvenient, however I will continue to use Vaden Toyota due to the usual Quality Customer Service that is provided by Andre in the Service Department. More

Excellent!!! Stefanie was an excellent person to work with, she knew all the answers to every question I asked. She went over every detail with me before purchasin Stefanie was an excellent person to work with, she knew all the answers to every question I asked. She went over every detail with me before purchasing my car. I would highly recommend Stefanie along with Vaden Toyota in Sylacauga. I will be going back to her when I trade my SUV in. More

Excellent Recall work done . Very efficient. Not charged. Didn’t get anybody’s name. Very clean environment.have beverage satisfied with the service department. Recall work done . Very efficient. Not charged. Didn’t get anybody’s name. Very clean environment.have beverage satisfied with the service department. Would use again. More

Ultimate Delight I prayed about a car. I walk into Vaden Toyota and I was in my first New car in a reasonable time. My new Yaris has a very decent payment plan. All t I prayed about a car. I walk into Vaden Toyota and I was in my first New car in a reasonable time. My new Yaris has a very decent payment plan. All the safety features had my insurance at a decent price. Lower than a used car. Being a senior I feel safe to go anywhere. Thanks Vaden Toyota and Thank You Alice Ricks! More

Eddie was very helpful Eddie Jones answered all our questions and was very helpful in getting a good price on our new 2019 Rav4. Thanks so much, it was a pleasure dealing wi Eddie Jones answered all our questions and was very helpful in getting a good price on our new 2019 Rav4. Thanks so much, it was a pleasure dealing with Vaden Toyota. More

Great Experience! Alice Ricks was so great she did exactly what she said she was going to do and did it all while I was at work! It was a great experience and I will re Alice Ricks was so great she did exactly what she said she was going to do and did it all while I was at work! It was a great experience and I will recommend her and Vaden Toyota! More

Fantastic experience I bought my car from Luis 3 weeks ago. Easiest car buying experience ever. He did a fantastic job. I love my car and would recommend him to anyone. He I bought my car from Luis 3 weeks ago. Easiest car buying experience ever. He did a fantastic job. I love my car and would recommend him to anyone. He is so great we used him again to get my daughter a new car as well. More

Purchase My time at Vaden was good, my salesman was knowledgeable and helped me. Each time I arrived at Vaden the front door was opened for me and the whole st My time at Vaden was good, my salesman was knowledgeable and helped me. Each time I arrived at Vaden the front door was opened for me and the whole staff was very friendly. More

Above and beyond Friendly service staff who absolutely exceed expectations. Grateful!! Pleasant and relaxing atmosphere while waiting. One of the best surprises was s Friendly service staff who absolutely exceed expectations. Grateful!! Pleasant and relaxing atmosphere while waiting. One of the best surprises was seeing Alice Ricks back at Vaden Toyota! She is the only one I want to talk to when considering a new car More

Professional Customer service I was very fortunate that Vaden Toyota offered a service of programming vehicle keys. I lost / misplaced my keys to my 2016 Sequoia and was heart brok I was very fortunate that Vaden Toyota offered a service of programming vehicle keys. I lost / misplaced my keys to my 2016 Sequoia and was heart broken that I could not find them. The Service manager assured me that they could program new keys for me and not to worry; they would take care of it.And they did! Thanks for great professional service Vaden Toyota! More