Dropped off truck Sunday night with no appointment. First thing on Monday Morning, I got a call from Ms. Jomi for diagnosis. Mid morning I got a call back with the test results that inlet air pump and valve need replacement with a cost about $2300. I authorized to order the parts and repair. The over night the parts and the car was ready for pickup next day Tuesday mid morning. I always trusted the folks at Toyota of Tri-Cities and never question their professional opinions.
On Monday, I also received a surprise call that the Owner has covered the entire repair costs.
I have never experienced this type of generosity in my entire life. We are very grateful for the wonderful genuine generosity of the owner Mr. Dwight.
We have been a Toyota owner Van, Camry and Tundra. This year we are hopeful to buy a new Highlander.