Toyota of Tri-Cities

Great service! I took my 2017 Tacoma in for a recall. The service dept. was so helpful in explaining the proceedure and answering all of my questions. I appreciate I took my 2017 Tacoma in for a recall. The service dept. was so helpful in explaining the proceedure and answering all of my questions. I appreciate the excellent service! Always leave feeling like a valued client! More

Experience with Kennewick, WA Toyota has been good overall. Overall service has been great. There was an instance where I had to have the rearview camera console replaced which was done. My presets were not res Overall service has been great. There was an instance where I had to have the rearview camera console replaced which was done. My presets were not reset but I took the vehicle back and it was immediately taken care of. Customer service is good and the manager of the department does a great job of overseeing and follow through for the customer! More

I love my new car! Luis, my salesmen was very open and honest with me from the beginning. I knew what I wanted and he helped me do it. He was able to get me a very good Luis, my salesmen was very open and honest with me from the beginning. I knew what I wanted and he helped me do it. He was able to get me a very good deal on my trade, and made sure that the new car had all the options that I wanted. I would definitely buy from him again! More

Easy buying experience Very friendly helpful agent. Ted Ames was very easy to deal with and very helpful for understanding the vehicle and how to set it up. Very friendly helpful agent. Ted Ames was very easy to deal with and very helpful for understanding the vehicle and how to set it up. More

Trade in for AWD Great place to buy a vehicle. This was our 2nd purchase here Iin the last 14 months. It was a pleasure to work with Jeremy and Casey. Thanks guys Great place to buy a vehicle. This was our 2nd purchase here Iin the last 14 months. It was a pleasure to work with Jeremy and Casey. Thanks guys More

Awesome got more then what i wanted I give them a perfect 5 star rating because we both met our needs i found an amazing truck with a awesome price definitely recommend mend anyone looki I give them a perfect 5 star rating because we both met our needs i found an amazing truck with a awesome price definitely recommend mend anyone looking More

Simple Oil Change Review Took my 2004 Sienna in for an oil change on the 22nd of November after a short phone contact. Brought it in by 9:00 A,M. and it was all done with tir Took my 2004 Sienna in for an oil change on the 22nd of November after a short phone contact. Brought it in by 9:00 A,M. and it was all done with tire rotation included by 10:00 A.M. No recomendations at this time of extra servive needed. Very pleased with the service ! Thanks !! More

Service and New Car Quote Gradually, I am taking a liking to Tri-Cities Toyota, since a real terrible experience when it was Simpson Toyota. Service write up and follow up by J Gradually, I am taking a liking to Tri-Cities Toyota, since a real terrible experience when it was Simpson Toyota. Service write up and follow up by Jomi was second to none and truly exceptional. Look forward to her Service in the future, she is most knowledgeable. Also, had the occasion to meet Mac Hinrichs and check out new vehicle pricing and he was very busy like and provided quotes to the way I like and admire, quick. simple, right to the Best and Final. Will purchase somewhere by Spring '17 at the best pricing. More

Awesome Awesome, friendly staff will recommend other people here for their car needs. I drove off with a new Toyota at a great deal! Will be coming back!!! Awesome, friendly staff will recommend other people here for their car needs. I drove off with a new Toyota at a great deal! Will be coming back!!! More

Truck purchase This dealership and the employees create an experience that is welcoming, friendly and no pressure. I am a multiple repeat customer and highly recomme This dealership and the employees create an experience that is welcoming, friendly and no pressure. I am a multiple repeat customer and highly recommend them to my friends and family. Many of them have purchased and/or service both Toyota and other makes at this dealership. All comment on the great experience that is consistent across all departments. This is a place I look forward to visiting. More