Toyota of Tri-Cities

Prep for trip Leaving on a long drive - needed to know that the Camry was in good order. The staff gave it the full assessment - also checked on a rumored seal lea Leaving on a long drive - needed to know that the Camry was in good order. The staff gave it the full assessment - also checked on a rumored seal leak - all OK. Out in good time. Much appreciated! There was a change in whom I was to deal with. The gentleman who arranged the work was first class. I hope there are sufficient clues to identify him (9/15, 10:30 appt). Burt Johnson More

Great Experience- Noel Torres Was upfront about just the numbers and get closed, no sitting around the office for 3 hours...., and he delivered! Straight deal on the car and out t Was upfront about just the numbers and get closed, no sitting around the office for 3 hours...., and he delivered! Straight deal on the car and out the door. Thank you! More

EXCELLENT! FROM SERVICE TO SALES I have used Toyota of Tri-Cities for years, purchasing three vehicles and using them for service and repairs. This is the only place I trust to take I have used Toyota of Tri-Cities for years, purchasing three vehicles and using them for service and repairs. This is the only place I trust to take care of our vehicles. I know that when I bring my vehicle in for repair, I receive honest and excellent work. As a bonus, they offer cookies, drinks, and a massage chair while I wait for my vehicle to be serviced. They have also offered taxi service back home when service is going to take more than a day. As a result of their excellent service, I have purchased three vehicles from them. Each time, the sales reps were great and the process was smooth. The last purchase we made was specifically to find a safe vehicle with low miles for our daughter. The salesperson made purchasing a breeze. He even delivered the car to our home with a big red bow on the front during our daughter's 16th birthday party. She was surprised and excited to say the least! Thank you Zeke and Toyota of Tri-Cities! More

Sales and service First they found me the exact truck, color etc., that I wanted, worked out a deal, good for both of us and had a spoiler put on at a very fast appoint First they found me the exact truck, color etc., that I wanted, worked out a deal, good for both of us and had a spoiler put on at a very fast appointment for me! More

Always Courteous! I purchased my 2012 Highlander at this dealership and have always had it serviced by them. They are always courteous and polite. Never do they try to I purchased my 2012 Highlander at this dealership and have always had it serviced by them. They are always courteous and polite. Never do they try to sell me anything I don't need. In fact my oil light was on and I thought I needed it changed. But I was informed I did not need it yet (the maintenance light was for some other minor issue) and when I said to change it anyway since they had my car the service rep said no I still had a few more months and to save my money. I also let them hand wash it for $18.95 and when I picked it up it looked like it was brand new it was so clean! More

Happy camper As I waited, I had I cup of coffee and a cookie and then used the free WI-FI to watch a movie, on my tablet. As I waited, I had I cup of coffee and a cookie and then used the free WI-FI to watch a movie, on my tablet. More

Headliner So, the rear of my headliner in my Avalon is coming down. I took it to local Toyota dealer here where I bought the car new in 2013. Come to fond out I So, the rear of my headliner in my Avalon is coming down. I took it to local Toyota dealer here where I bought the car new in 2013. Come to fond out I was about 2 weeks past my 3 yr warranty. So, they will not fox the problem, and tell me to go somewhere and pay to get it fixed...Are you kidding me? More

Prompt express service to deal with required maintenance Our Avalon Hybrid is the second Toyota brought to this dealership for service. We bought our Prius some years ago, and have received great care. Our Avalon Hybrid is the second Toyota brought to this dealership for service. We bought our Prius some years ago, and have received great care. More

Great experience . Staff was friendly and very helpful. Excellent salesman (Ted) who was knowledgeable. Didn't feel pressured for the sale. Would return and recommend . Staff was friendly and very helpful. Excellent salesman (Ted) who was knowledgeable. Didn't feel pressured for the sale. Would return and recommend to anyone. More

Satisfied Toyota owner We bought in the last few years 3 new Toyotas. We have been please with the sales staff and especially with the service tech and mechanics. We have We bought in the last few years 3 new Toyotas. We have been please with the sales staff and especially with the service tech and mechanics. We have always been treated very kindly, employees are helpful, knowledgeable & friendly. Our vehicles are always done in a timely manner and during that time we are informed of the status. More