Toyota of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
165 Reviews of Toyota of Tri-Cities
Thank you for yet another GREAT sales experience! Several years ago when I was looking for a car (I buy nothing but Toyota) I experienced a great, honest and hard working young sales person named Noe Several years ago when I was looking for a car (I buy nothing but Toyota) I experienced a great, honest and hard working young sales person named Noel Torres. Since then, and many years later, I have exclusively saught him out whenever I go to your dealership to buy a vehicle. He's not family (well, not by blood - he's my "Toyota Brother" 😊) and our only connection in life has only been at the dealership... so I am not a "paid spokes person" for him. I just feel very comfortable that he will work hard to treat my wife and I very good and that he's always honest and I know we will get a very fair deal. I've purchased many vehicles from him at your dealership and will continue to do so, so long as you have Noel (or a "Noel Protégé") there to buy them from. More
11111 #1 as usual. Great service at a great price. I can't say enough about the way I am treated. Keep up the god work. #1 as usual. Great service at a great price. I can't say enough about the way I am treated. Keep up the god work. More
Awesome Customer Service! Everytime I go into have my vehicle serviced...I am satisfied. Employees are helpful, knowledgeable & friendly. I would like to give a "Shout Out" t Everytime I go into have my vehicle serviced...I am satisfied. Employees are helpful, knowledgeable & friendly. I would like to give a "Shout Out" to employee Dave T. More
Great service. I bought a Prius in 2008 and had excellent service right up until I traded it in. Of course Toyota of Tri-Cities great service pretty much helped me d I bought a Prius in 2008 and had excellent service right up until I traded it in. Of course Toyota of Tri-Cities great service pretty much helped me determine I would be buying there. Service is still excellent after all these years. More
Service. Service manager was friendly and helpful. He tested and changed the keyless entry battery. The service was on schedule and was done quickly. The wa Service manager was friendly and helpful. He tested and changed the keyless entry battery. The service was on schedule and was done quickly. The waiting area was clean with plenty of seats and was quite enough for reading. More
Great personalized service and professional treatment Noel and Matias helped me with my purchase. I can not thank them enough and was treated very respectful. They listened to what I wanted, and found Noel and Matias helped me with my purchase. I can not thank them enough and was treated very respectful. They listened to what I wanted, and found what was discussed. No pressure, no harassment, just treated like another human being. This dealership will receive any future business should I be in the market for another vehicle. More
Excellent approach to quick-lube process and detailed mainte Friendly, thorough, timely, efficient process, good recommendations for maintenance items, low pressure, like that they maintain continuous maintenanc Friendly, thorough, timely, efficient process, good recommendations for maintenance items, low pressure, like that they maintain continuous maintenance records. Reasonably priced for service provided, and guaranteed to provide OEM parts. More
GREAT SERVICE! I've brought my 4Runner into Toyota of Tri-Cities for service multiple times & have received excellent service EVERY time I come in! The staff is extr I've brought my 4Runner into Toyota of Tri-Cities for service multiple times & have received excellent service EVERY time I come in! The staff is extremely friendly & knowledgable! I would definitely recommend this dealership & their service department to my friends & family! More
Avalon had the check engine light came on I did not have an appointment yet they got me right in to check the car. Found that one of the coils was not working properly and replaced the parts I did not have an appointment yet they got me right in to check the car. Found that one of the coils was not working properly and replaced the parts and got us up; and running. More
Quick, easy, positive experience We traveled from out of town to come look at a car that we heard about and were interested in. We were pre approved for financing because we applied o We traveled from out of town to come look at a car that we heard about and were interested in. We were pre approved for financing because we applied online ahead of time, and this made the process much easier. The entire process was very quick and easy, and all of our questions were happily answered. We worked with Kyle and Gus and both were extremely friendly and knowledgeable and we highly recommend them. Overall we left very satisfied with our new purchase! More