Toyota of Victoria

Great Dealership Great dealership and Tyler was the best sales person you could ask for. Would recommend Toyota of Victoria for anyone. The y took care of me from the Great dealership and Tyler was the best sales person you could ask for. Would recommend Toyota of Victoria for anyone. The y took care of me from the time I walked in to the time I left. More

Great service Great service! My time was valued, and I was in and out quick. I’m very happy with my new vehicle, my family and I will be purchasing with Toyota of V Great service! My time was valued, and I was in and out quick. I’m very happy with my new vehicle, my family and I will be purchasing with Toyota of Victoria. More

Love my sales person, Jacob! Go see him! This was my family's 6 vehicle purchase from these people! We always know they will put us in the right vehicle for a very fair price with absolutely This was my family's 6 vehicle purchase from these people! We always know they will put us in the right vehicle for a very fair price with absolutely no pressure and so eager to please us! They provide the most excellent service through-out the sale and afterwards as well! We also use their service department for all of our service needs. We highly recommend that you purchase your next vehicle from them. You will experience their FRIENDLY & PROFESSIONAL staff that will exceed your expectations, and YOU will become a repeat customer as well! Thank you so much to our team Jacob, Sean, Toby, Mark and all the behind the scenes people too. They FOUND A Way to put me in a vehicle that I never thought I could afford! More

SalesMan - David Canaled See that salesman to help u drive away in your Toyota. He is knowledgeable and knows his job. He was helpful and not a pushy salesman. He follows thru See that salesman to help u drive away in your Toyota. He is knowledgeable and knows his job. He was helpful and not a pushy salesman. He follows thru stays with you until u close the deal. Satisfaction guaranteed More

Purchase 2019 Toyota Avalon Excellent salesman and other staff. Salesman patiently showed me and let me drive and compare different models. He listened to what I wanted. He under Excellent salesman and other staff. Salesman patiently showed me and let me drive and compare different models. He listened to what I wanted. He understood my needs. More

Helpful and informative My experience w/service and parts dept. went well even though I was a new customer. Personnel helpful, patient and informative. I got what I needed/o My experience w/service and parts dept. went well even though I was a new customer. Personnel helpful, patient and informative. I got what I needed/ordered others that weren't in stock. Pleased with the visit. I am glad they are open on Saturday as I work out of town and can't always get somewhere before they close on weekdays. More

2 hours waiting with an appt I made an appt for 9am for a simple oil change (as recommended for faster service). I left at 11am (the same time as someone else in the waiting ar I made an appt for 9am for a simple oil change (as recommended for faster service). I left at 11am (the same time as someone else in the waiting area with a 1015 appt) Friendly service but No explaination. People will understand if you just let them know what is going on. I recommend that the service department step it up and certainly needs to communicate better with their customers. More

Don't get conned by Toyota of Victoria Toyota of Victoria's internet rep, Bryan Wagner, attempted a bait and switch. That royally pissed us off. We were told we were not going to find a Whi Toyota of Victoria's internet rep, Bryan Wagner, attempted a bait and switch. That royally pissed us off. We were told we were not going to find a White Toyota SE or XSE for the features and price we want to pay in the state of Texas so we should buy the one on his lot. It didn't have the dual air and was Pearl, not white. I clearly stated in my emails and on the phone that without certain features, we are not interested. Bryan did this on purpose. We find it underhanded and disrespectful. He did instruct one of his team to fill up our gas tank for our troubles but that took out 5 hours (round trip) of our day on my wife's birthday weekend. We could have spent that with our children and family but were busy with the con Bryan and Toyota of Victoria dealership tried to pawn off on us. We will not be back. And anyone considering buying from them should avoid them by all means. And, on a final note, Fred Haas Toyota World called me Sunday morning (the very next day). The car that Bryan and Toyota of Victoria told me on Saturday that we would not find anywhere in Texas the white 2018 SE or XSE Camry with dual a/c for the price I wanted to pay. An XSE that Bryan and his team said the best they could do was $488 a month payments. This was the best price after Bryan allegedly spoke to his manager who read all my emails. Nowhere close to my $375 a month range with $0 down that I asked for. Bryan said it could not be done. Well, I say, they truly didn't want to. They wanted us to buy what was on there lot and not what we wanted. Our satisfaction was not what Bryan had in mind. Like I already said, we will not be back and you should avoid them at all costs. More

I would recommend this dealership and Justin The car dealer Justin was very professional and very honest with me and he kept.me updated with everything he was doing the while time. The car dealer Justin was very professional and very honest with me and he kept.me updated with everything he was doing the while time. More

Buyer beware. We initially spoke with internet sales associate Mark and this dealership was recommended by friends who had recently purchased a vehicle. We arrived We initially spoke with internet sales associate Mark and this dealership was recommended by friends who had recently purchased a vehicle. We arrived at the dealership on April 14th and were greeted by Brian. We mentioned Mark’s name and were handed off to David in the sales department. We purchased a new 2018 4Runner and initially everything was great. The vehicle we purchased was not available at the dealership so, we were provided with a loaner through the weekend until ours was delivered a few days later. The dealership sent surveys for us to fill out and we left raving reviews within a few days of the purchase. Then, we started receiving multiple text messages and phone calls from Carrie asking for more reviews. She was asked to stop multiple times via text. David called from his personal cell phone, late one evening, asking why we have not filled out recent surveys sent via e-mail. The manager, Greg, was contacted immediately and we asked for his staff to please stop harassing us. A few days later, we were contacted by Mark asking if we were still interested in purchasing a vehicle. We told him that we did come into the dealership and already made a purchase. He was verbally upset that we didn’t ask for him upon our arrival. The fact is, we did ask for Mark upon arrival and were told that he’s just an internet guy. We are now at 5K miles on the vehicle and we live 4 hours away from the dealership so we called a week in advance to schedule the first service appointment for June 4th. Upon arrival, the outside service department greeter was very rude and unprofessional. This was our first service department visit and he was upset that our vehicle was facing the wrong way in the wrong spot. Everyone else was parked in this area facing the same direction so how were we supposed to know how to park for service. Anyhow, upon trying to check in for our service appointment, we were told that the vehicle could not be serviced at this time and the outside service department guy kept talking over the service woman saying he doesn’t have time for us. We will be contacting Toyota and BBB for the service department matter. Overall, just beware of leaving positive reviews too soon after your buying experience. Make sure they earn your positive review, not demand it! I initially told David our salesman that I would be back in Aug for a new Tundra But they could care less about repeat business. Buyer Beware. More