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Toyota of Woodbridge

Woodbridge, VA

4.5
1,222 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,222 reviews

March 02, 2024

I waited 2. 5 hours for an oil change. I saw people come after me and leave. My Toyota app showed that they didn't touch my car until hour 2 when I asked what was More

by jns76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
Mar 04, 2024 -

Toyota of Woodbridge responded

Thank you for the feedback. It's disappointing to hear that your recent experience was anything less than exceptional. I will make sure the situation gets reviewed with our team so we can determine what occurred and how we can improve moving forward. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, David Slebodnick - General Manager - 7034941800

February 25, 2024

Thanks to the dealer personnel and Mr Victor for his excellent service and dedication. Definitely, I will select Woodbridge Toyota for my car service. More

by suren504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Feb 26, 2024 -

Toyota of Woodbridge responded

Hi Suren! We're delighted to know that you had a great experience with Victor and our team at Toyota Woodbridge. Your support means a lot to us, and we look forward to assisting with your future car services!

February 24, 2024

Toyota Dealer did a great work, my Sienna motor sounds like brand new car., I very happy. More

by Edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Feb 26, 2024 -

Toyota of Woodbridge responded

Hi Edu! Thank you so much for sharing your feedback with us! We're thrilled to hear that you're enjoying your Sienna and that the motor sounds like it's brand new. It's always our goal to provide top-notch service and ensure our customers drive away happy at Toyota Woodbridge! Safe travels!

February 23, 2024

He was so nice and very, very kind. We have time for me. So I like him. And I will command him for another customer anytime. More

by florapaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Feb 26, 2024 -

Toyota of Woodbridge responded

We're delighted to know you had such a positive experience with our team at Toyota Woodbridge. Your recommendation means the world to us! Thank you for your kind words and we look forward to serving any future customers you send our way.

February 20, 2024

The experience was amazing , Omar did a fantastic Job , from choice of car to delivery , never had a better service . Thank you . More

by nwaokolopeggy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 21, 2024 -

Toyota of Woodbridge responded

We're delighted to know that Omar provided you with a fantastic buying experience at Toyota Woodbridge. Thanks for sharing your feedback and enjoy your new car!

February 17, 2024

Be very careful when signing papers with the financing department, they are very dishonest,unprofessional, they will sell you everything without your consent or approval..My advice go to any other dealers More

by Bashir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Bentley
Feb 20, 2024 -

Toyota of Woodbridge responded

Bashir, I'm disappointed to see this review and would like the opportunity to discuss these concerns with you in greater detail. If you could please reach out to me directly at your earliest convenience, it would be very much appreciated. Respectfully, David Slebodnick - General Manager - 7034941800

February 15, 2024

Amazing The people are very kind, especially Nadir. They help you a lot, it is worth getting to them More

by kattanalejandra23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NADIR NIKZAI
Feb 15, 2024 -

Toyota of Woodbridge responded

We really appreciate you taking the time to leave Toyota Woodbridge this awesome review, thank you!

February 12, 2024

I recently purchased a Toyota Tacoma truck at Ourisman Toyota in Woodbridge. I was very pleased with our sales person (Harrison). More

by TK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison
Feb 13, 2024 -

Toyota of Woodbridge responded

We're delighted to know you had a positive purchase experience with Harrison at Ourisman Toyota in Woodbridge. Thank you for trusting us with your business! Enjoy your new Toyota Tacoma truck!

February 07, 2024

Bought a 2023 Toyota Tundra Platinum January 8, 2024. We bought decided not to get Gap Insurance . Sales manager which is no longer employed at the dealership , decided to add gap insurance after the con More

by limar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Morataya
Feb 07, 2024 -

Toyota of Woodbridge responded

Limar, I'm really sorry to read about your experience. It's important that our customers feel confident and secure in their transactions with us, so this is concerning. We take allegations of misconduct very seriously and would like the opportunity to look into this further for you. Please reach out at your earliest convenience so we can address these concerns directly - thank you, David Slebodnick - General Manager - 7034941800

February 06, 2024

It was great experience. I do recommend same. Great person, very friendly. I love it. More

by Mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember ever one name. Every one of them great . No complain .
Feb 06, 2024 -

Toyota of Woodbridge responded

Hi Mohammed, we're delighted to hear that you had a great experience at Toyota Woodbridge! We appreciate your recommendation and hope to see you again! Safe travels!