My new headlight got scratched during a routine oil change and transmission fluid flush. I saw the scratch before I left, as oil was even dripping down the front of the headlight when they parked the vehicle out front. I told the service adviser who got the service manager. We came to an agreement for the damage. I however discovered an active oil puddle in my garage the next morning, and crawled under the truck to find they spilled a lot of oil and didn't care to clean it up. The oil sprayed all over frame and engine components and was actively dripping from the skid plate of my Tacoma, where it was all laying. I've had better service done at JiffyLube. This is the FACTORY DEALERSHIP!!!! Just because my 2010 isn't brand new, doesn't mean it should be treated less special than a brand new 2019 Lexus or $45,000 TRD PRO Tacoma! It's new to me. I I had to wait until 2017 to finally get the style of Tacoma I always wanted and I take very good care of it. I wish people who are being paid to do a service to it could have the decency to care for it as well. After all, they are being paid. I should not receive it in WORSE condition than it was when brought in.