Tracy Honda

I had a great experience with Tracy Honda, I never at any point felt pressured in any way. I simply sent an email explaining what I was looking for and shortly there after received a call back from Russell. point felt pressured in any way. I simply sent an email explaining what I was looking for and shortly there after received a call back from Russell. I told him what I was looking to do and then told him when I would be in. When I got there we went directly into looking at what I wanted. I wasted no time and my time was not wasted. I was in and out quickly. I would highly reccomend this dealership, I drove out of my way because I knew how nice they were to work with. More

Well I came in after emailing Gordon Gooch we talked got an idea where we each were at with pricing I ended up leaving to think about his offer and the very same night he contacted me and met me half way on an idea where we each were at with pricing I ended up leaving to think about his offer and the very same night he contacted me and met me half way on my price bye giving up a portion of his commission so I would have to say that is excellent customer service and I would recommend everyone to go online first and email Gordon Gooch at this email gordongooch@tracyhonda.com to get an idea of what he can do for you before you drive down and purchase, it gives you time to think about it and then when you do make your decision it's much easier than just walking onto a car lot and being pressured into a vehicle without sleeping on it. Thanks Tracy Honda you guys surpassed my expectations. More

Casual but knowledgeable, good selection, not too much pressure, no hidden charges. Upfront about financing options and incentives, persistent on add-ons but willing to take "no" for an answer. pressure, no hidden charges. Upfront about financing options and incentives, persistent on add-ons but willing to take "no" for an answer. More

I had a pleasure of dealing with Sher Sartosa and Jim on 6/11/11 and I have to say the service was great!!. Sher has a wonderful attitude which really makes a difference in customer service to me. She's ver 6/11/11 and I have to say the service was great!!. Sher has a wonderful attitude which really makes a difference in customer service to me. She's very helpful and patient with me and my sister. I definitely say Sher is a "keeper" and may be one of your top sales person if she keeps it up. I purchase all my Hondas at Tracy Honda and everytime I leave I am a satisfied customer. Everyone is friendly and helpful!!! Keep it up everyone!! Elleriza Torres More

To The Team At Tracy Honda: I just purchased an 07 To The Team At Tracy Honda: I just purchased an 07 certified silver SI on Saturday June 25th. Thank you so much for making my car buying experience To The Team At Tracy Honda: I just purchased an 07 certified silver SI on Saturday June 25th. Thank you so much for making my car buying experience the best ever! I live in Salinas, Ca and I knew that it was worth driving up to Tracy to get my car. From the first moment I spoke with Joseph over the phone, he was professional, personable, and patient with me over the course of 3 different phone calls. Then Todd was great! He helped me finalize my monthly payments over the phone with NO pressure and make sure I was approved. When I got there, Steve brought my car up front, was professional and also very personable and patient with me as he answered my questions and went above and beyond great service by making sure my car was clean and ready to go for me. I will recommend to everyone driving to Tracy Honda to buy a car will be time well spent! Thank you all once again. Chad Tackel More

I moved here in the City of Manteca last year and I owned a couple of Hondas. I chosed Tracy Honda because of great Customer Service, particularly the service dept. Ben Yadao, Service Advisor, did a great jo a couple of Hondas. I chosed Tracy Honda because of great Customer Service, particularly the service dept. Ben Yadao, Service Advisor, did a great job in explaining the required maintenance on my Odyssey.With this great service, I knew my Hondas will be in good hands! To add more, my Odyssey was included for the Master Cylinder recall, I called Mistlin Honda about this and they asked question ..like...did you get a card or noticed?..etc plus of course I was told to hold for the service advisor which took more than 15 minutes of futile waiting. When I called Tracy Honda about the recall, they just asked for my VIN and told me to bring my Odyssey anytime and they will do it... and they did!!!Great service guys and shame on you Mistlin Honda. More

I have worked with Jeremy for all my service needs and he has always been very professional and curtious. He he has gone the extra mile to make sure all work done on my car is on time and make sure all pape has always been very professional and curtious. He he has gone the extra mile to make sure all work done on my car is on time and make sure all paperwork is complete upon arrival. Excellent work and a benefit for Tracy Honda to have Jeremy working for them! More

Mr. James Munson was very knowledgeable and patient, we took a break to discuss our decision and when we returned he was attentive and more than helpful. took a break to discuss our decision and when we returned he was attentive and more than helpful. More

Tracy Honda service is fantastic. They went the extra mile for me. I'm extremely happy with Tracy Honda and their employees. -Cherie Flanagan mile for me. I'm extremely happy with Tracy Honda and their employees. -Cherie Flanagan More

Kathy was very friendly and very descriptive of our vehicles requirements! I will definetly recommend this Honda location to my friends. My experience in the past with Honda has always been a very pl vehicles requirements! I will definetly recommend this Honda location to my friends. My experience in the past with Honda has always been a very pleasant one. Especially if Jeremy is helping you too! More