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Tracy Toyota

Tracy, CA

4.8
297 Reviews
Tracy Toyota – Proudly Serving Tracy, Lodi, Stockton, Livermore, Dublin, San Ramon, Modesto, Manteca, and beyond Since 1999 Owned by Pro Football Hall of Famer Ronnie Lott, Tracy Toyota is dedicated to delivering an exceptional automotive experience. Whether you're searching for a new or pre-owned Toyota, our certified sales consultants are here to guide you every step of the way. And when it comes to service, our award-winning team—featuring Master Certified Technicians—ensures your vehicle performs at its best for years to come. Conveniently located in Tracy, we proudly serve customers from Lodi, Stockton, Livermore, Dublin, San Ramon, Modesto, Manteca, and beyond. Experience the Tracy Toyota difference—where legendary ownership meets legendary service.
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2895 N. Naglee Road

Tracy, CA

95304

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Showing 297 reviews

July 08, 2025

Great straightforward experience buying my new toyota. No hidden charges or upsells. Enjoying my purchase More

by loginovnd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Liu, Alberto Casillas
Jul 14, 2025 -

Tracy Toyota responded

Loginovnd - Thanks for the great feedback! We're really glad to hear everything went smoothly and that you're enjoying your new Toyota. Bruce and Alberto said it was a pleasure working with you. Let us know if you need anything at all — we're always here to help.

July 03, 2025

My experience was awesome with Alberto at Tracy Toyota. He was honest from the start and in my opinion that goes a long way and I hope that Tracy Toyota values him as an asset. Not only will I be going th More

by DANIELALOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Jahla
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Casillas
Jul 04, 2025 -

Tracy Toyota responded

Daniel - Really appreciate you taking the time to share this! We're so glad to hear Alberto took great care of you — he's definitely a huge part of our team, and we’ll make sure your shoutout gets to him and the rest of the crew. It means a lot that you'd recommend us, and we’re always here when you or anyone you know needs help with a vehicle. Thanks again for choosing Tracy Toyota, and we hope to see you again down the road!

June 28, 2025

Outstanding Customer Service! We had an amazing experience working with Andrew Hernandez. From the start, he truly listened to what we were looking for. He was kind, patient, and More

by Patricia V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hernandez, Wali Razaqi
Jun 29, 2025 -

Tracy Toyota responded

Absolutely love hearing this, Patricia! Thank you so much for the kind words. Andrew and Wali will be thrilled to know they made your experience a great one. We’re so glad you found the right car and felt taken care of throughout the process — that’s exactly what we strive for. Enjoy the new ride, and don’t hesitate to reach out if you ever need anything down the road!

June 27, 2025

I would like to give a shout out to the service advisor Jasmine Kropelnicki, of Tracy Toyota. Once again Jasmine was able to provide me with excellent customer service. After discussing my service work ord More

by Horizonbev67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Bhardwaj
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Deal was handled in a timely and friendly manner with a fair price paid for the vehicle More

by denisegavello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deepak Bhardwaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Tracy Toyota responded

Thanks so much, Denise! Glad to hear everything went smoothly and that you felt the deal was fair. John and Deepak will be happy to know they made the experience a positive one for you. Appreciate you trusting us — enjoy the new ride!

June 25, 2025

I bought Toyota Prius last month (05/29) at Tracy Toyota. I had great experience working with Al Casillas (Internet Sales Manager). He is friendly and courteous sales person who made my buying journey a seam More

by Uday Ghorpade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Casillas, Alberto Casillas
Jun 27, 2025 -

Tracy Toyota responded

Uday, really appreciate you sharing that. Al is one of those people who genuinely goes the extra mile, and it means a lot to hear how much of a difference he made in your experience—especially showing up on his day off to make sure everything went smoothly. We’re glad the whole process felt easy and efficient for you. Enjoy your new Prius, and we’ll be here when you're ready for the next one!

June 22, 2025

The staff were very friendly and laid-back. They were helpful and not pushy at all. More

by Wwhsiao3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Liu, Alberto Casillas
Jun 22, 2025 -

Wwhsiao3 responded

I appreciate Bruce going out of his way to get a specific color Rav4 hybrid for me from SF! A great team and very accommodating.

Jun 22, 2025 -

Tracy Toyota responded

Wwhsiao3 - Really appreciate the kind words! It means a lot to hear that Al, John, and Bruce made things smooth and low-pressure for you. Bruce definitely went out of his way to make sure you got the exact Rav4 Hybrid you were looking for — even if it meant a trip to SF! Enjoy the new car, and feel free to reach out anytime — we're always here to help.

June 21, 2025

Overall it was a positive experience , The salesperson, Henry Polack was very knowledgeable and patient. More

by Parwiza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Polack
Jun 21, 2025 -

Tracy Toyota responded

Parwiza - Glad to hear that! Henry and John are great at what they do—happy they made the experience a good one for you. Appreciate you coming in!

June 21, 2025

Henry, Joe , Bruce what a team you got there lets not forget financing manager Great More

by bbw60steinbrink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Liu, Joe Lee, Henry Polack, Wali Razaqi
Jun 21, 2025 -

Tracy Toyota responded

bbw60steinbrink Appreciate that! I’ll be sure to pass it on to Henry, Joe, Bruce, and Wali (our finance guy). Glad we could all take care of you!

June 20, 2025

Tracy Toyota gave us excellent service, the exact vehicle at a more affordable price. Joe and Henry were super helpful. More

by crlmartin73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lee, Henry Polack
Jun 20, 2025 -

Tracy Toyota responded

crlmartin73 - That’s great to hear! Sounds like Joe and Henry really went above and beyond. Always nice when things work out better than expected—especially with a better price!

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