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Transitowne Chrysler Dodge Jeep Elma West Seneca
Elma, NY
68 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 68 reviews
May 25, 2020
I have bought several vehicles from Transitowne and my service experience has been great for all of them. My vehicle’s have been serviced on the scheduled time and the work always seemed to be done to my service experience has been great for all of them. My vehicle’s have been serviced on the scheduled time and the work always seemed to be done to my expectations. The service staff is friendly and accommodating. More
by Paul
Employees Worked With
Chuck Haring, Zachary Stephen
Helpful May 22, 2020
Made it easy to lease my new truck, very helpful and got the right price for my trade and the right price for my new truck. Very satisfied with Salesman Pat Wolcott the right price for my trade and the right price for my new truck. Very satisfied with Salesman Pat Wolcott More
by kevinpilley
Employees Worked With
Pat Wolcott
May 21, 2020
Dropped of a flat tire, told them i drove on it while flat. They installed a plug and said its all fixed. I asked what they did and told me they plugged it, i reminded them i drive on it flat, the servi flat. They installed a plug and said its all fixed. I asked what they did and told me they plugged it, i reminded them i drive on it flat, the service writer repeated, its all fixed. Had to return to dealer 3 hours later as tire was loosing air. Service writer told me to come back in the morning, i said i did not want to be stuck on the side of the road with another flat. He said he may be able to get me in in about 2 hours. Took the tire else where, they said i needed a new tire, which is what i thought originally. The side wall of the tire was all chewed up from driving on it flat. Will not be returning to Transittown, and they can even keep the money from trying to plug a bad tire. More
by Lucky
Employees Worked With
Service writer
May 18, 2020
Great local location. Sales people are friendly and helpful. Work done is honest. I trust them to do the work that needs to be done, nothing extra, and nothing overcharged. helpful. Work done is honest. I trust them to do the work that needs to be done, nothing extra, and nothing overcharged. More
by jacob.dormann
Employees Worked With
Chuck Haring, Zachary Stephen
May 04, 2020
5 weeks ago I called them about a recall. Part has been on back order and I've called a few times. Coincidentally, the dealership where I lease my car from called me to schedule service for the recall and on back order and I've called a few times. Coincidentally, the dealership where I lease my car from called me to schedule service for the recall and had the part in stock. I've had the work completed 10 days ago and Transitowne still hasn't called. Then I got this survey as if I had already been there. Add this to the terrible sales experience at Transitowne I had a few years back where they told me the price of the car was wrong by $100 a month only 2 hours before I was supposed to pick it up. I will continue to drive 25 minutes out of my way for much better service at Towne. They know how to treat people with respect and provide consistently great service. More
by Starschrk
Employees Worked With
Cant recall the name of the service gal.
April 15, 2020
Have purchased 2 vehicles there on the past year! Great deals, friendly, knowledgeable staff and easy financing make it the wonderful experience it should be! deals, friendly, knowledgeable staff and easy financing make it the wonderful experience it should be! More
by Subaru2
Employees Worked With
Travis, Mike & Mark , Chuck Haring, Zachary Stephen
December 06, 2019
Purchase of a new vehicle I got what I wanted for my trade-in. They worked tirelessly to find the vehicle that I requested. I got a great deal on my new dodge ram 1500. Love I got what I wanted for my trade-in. They worked tirelessly to find the vehicle that I requested. I got a great deal on my new dodge ram 1500. Love the vehicle, appreciated the effort dealer made to make me a new loyal customer. More
by bradford.s.yeomans
Employees Worked With
Wayne
December 03, 2019
Brought my ‘19 Ram in for the first oil change and everything went smoothly. Fast courteous service and I was on my way. Like the Saturday hours. Thanks everything went smoothly. Fast courteous service and I was on my way. Like the Saturday hours. Thanks More
by richard_dotterweich
Employees Worked With
Zachary Stephen
